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Sap News & Analysis

SAP Buys KXEN For Easy-To-Use Predictive Analytics For Business Users

predictive analytics, big data, sap SAP has just announced that it will expand its analytics portfolio with the acquisition of San Francisco-based KXEN, which provides easy-to-use predictive analytics tools for business users. 

Social Business Yet to Prove its Worth, Report Finds

Social Business Yet to Prove its Worth, Report Finds

Companies hire people to work, not to be social. That’s just one of the problems social business tools face despite the fact the US$ 2 billion industry is still growing at a decent clip, a 451 Research report found.

Big Data + Social Meet CRM in SAP's New Social Contact Intelligence Analytic Application #CRMe13

Customer Experience,Big Data + Social Meet CRM - SAP's New Social Contact Intelligence Analytic Application Enlightens Like Never Before #CRMe13When CRM, Social and Big Data analytics come together, amazing things happen.

IBM, SAP + Adobe Lead in Gartner MQ for Mobile Apps Development

IBM, SAP + Adobe Lead in Gartner MQ for Mobile Apps DevelopmentIBM, SAP and Adobe made the Leaders quadrant in Gartner’s latest MQ for mobile application development as mobile continues to be the top technology priority for CIOs, and as the installed base of mobile teeters on the edge of overtaking PCs.

Gartner's Sales Force Automation MQ: Microsoft, Oracle, Salesforce, SAP Lead, NetSuite Challenges

Yesterday, in our first look at Gartner’s Magic Quadrant for Sales Force Automation (SFA), we saw that there is growing interest, and use, of SaaS deployments. This is coupled with an ongoing discussion about the best mobile strategies and what SFA applications fit in with what kinds of business. Let's now take a look at who made the leaders quadrant and why.

Gartner MQ: Sales Force Automation Moves to SaaS, Microsoft, Oracle, Salesforce, SAP Lead

If the majority of the US$ 4.7 billion spent on Sales Force Automation (SFA) software last year was mainly spent on sales applications, the market was characterized by the continued move to SaaS models by enterprises looking for economy and agility. Mobility also played a part, as those working directly with enterprise clients looked for smartphone and tablet support.

Mediaspectrum Picks Up US$ 38.5m To Develop Multichannel Advertising, Content Platform

Mediaspectrum platform, customer experience, online advertising, funding Mediaspectrum received an endorsement for its technology from SAP at the end of last year and today it adds a financial endorsement to the tune of US$ 38.5 million from Insight Venture Partners, which specializes in raising funds for technology companies.

Gartner MQ: CRM Customer Engagement Center - Oracle, Pegasystems, Salesforce Lead, Microsoft, SAP Challenge

Customer Experience: Gartner Magic Quadrant CRM Customer Engagement CenterOur first look at Gartner’s Magic Quadrant for CRM Customer Engagement Centers (CEM) showed a market littered with obsolete business applications. However, the three vendors in the Leader’s Quadrant -- Oracle RightNow Cloud Services, Pegasystems and Salesforce -- appear to be bucking that trend.

SAP Leadership Shuffles co-CEO to Supervisory Board

SAP Leadership Shuffles co-CEO to Supervisory Board

SAP is under the control of CEO Bill McDermott now after co-CEO Jim Hagemann Snabe stepped down over the weekend to join company co-founder Hasso Plattner on the supervisory board.

 

Open Source vs. Proprietary Software: There is No Clear Winner

Open Source Software versus ProprietaryEveryone loves the promise of Open Source Software (OSS). It’s free (or almost free); it’s built by passionate communities of developers; you can “look under the hood”; and there’s no vendor lock-in. Add to that, that the rate of innovation is supposed to be faster with OSS -- why would anyone choose to work with anything else? 

Gartner MQ: CRM Customer Engagement Center - Oracle, Pegasystems, Salesforce Lead Troubled Market

Even a brief look at Gartner’s Magic Quadrant for the CRM Customer Engagement Centers (CEC) shows that this is a technology space that is in trouble. Led by Oracle RightNow Cloud Services, Pegasystems and Salesforce, Gartner says that the established business applications for CEC are obsolete and restricted by inflexible configuration rules.

The Enterprise Just Got Smarter: SAP & GIS Giant Esri Team To Deliver New Value

SAP partners with Esri for GIS Business SmartsIf a picture is worth a thousand words how about a map? Or better yet, a map that has rich analytic, sentiment and transactional data attached to vital points on it?

Mobile Impacts Customer Loyalty More than Transactions

What is the impact of mobile on your bottom line? According to a new survey from EPiServer, the biggest return on mobile today is from increased customer loyalty and personalization, rather than mobile transactions.

Oracle To Unveil Microsoft, Salesforce, NetSuite Partnerships As Revenues Stagnate

Oracle, earning, microsoft, salesforce Quarterly figures and earnings calls are never dull with Oracle. While Q4 figures announced last night were unexceptional and showed Oracle’s revenues flat and stagnant, it was Larry Ellison’s reaction that set pulses racing. The response to current stagnation is new cloud partnerships with Microsoft, Salesforce and NetSuite.

Data Warehouse = Relic? What Cloudera, Microsoft, Pivotal, SAP, Teradata, WANdisco Have to Say

When there’s disruption in an industry, bold statements are made. And in an era of Big Data, we seem to be hearing them all the time.

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