Customer Experience Management (CXM), Information Management, Social Business
 
 
 

Sentiment News & Articles

SAS Unveils SaaS Social Media Analytics Service

sas_logo_2010.jpgGetting a handle on your social media use and feedback can a big challenge for enterprises -- one that SAS (news, site) has an answer for.

A Sentiment Analysis Manager for your Online Communities

teragram_logo_2009.jpg Teragram (news, site) is a company that has taken on the brave challenge of turning sentiment into metrics. For any company that really wants to know what users think of its products, the Sentiment Analysis Manager could be the answer.

Monitoring Sentiment in Online Communities

neighborhoodamerica.jpg

Welcome to Neighborhood America.

Named the software industry’s “Best Social Networking Solution” for enterprises courtesy the CODiE Awards, Neighborhood America has announced a strategic partnership with Expert System, a leading semantic software provider. Together, the companies will offer a semantic method to monitor and analyze consumer sentiment online, as well as increase advertisement revenue through semantic content matching.

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