HOT TOPICS: Customer Experience Marketing Automation Social Business SharePoint 2013 Document Management Big Data Mobile DAM

SharePoint, SharePoint 2013 Best Practices, Analysis

Building SharePoint Solutions: Defining the Business Needs

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While it's true the industry is changing and that workplaces are becoming more social, collaborative and interactive, it's also true that it's hard to teach an old dog new tricks!

This Week: Redefining Social + The Human Element of Customer Journey Mapping

Mapping the Customer Journey
Technology helps organizations design and build better customer experiences, but there's something to be said for the human element -- both customer and business -- that can't be forgotten, or replaced.

Redefining Social
Everyone wants to have a social enterprise, but many can't define what that really means. Read Symon Garfield's definition of social business for one perspective.

To Move to the Cloud or Not
Here are 4 reasons not to move to SharePoint in the Cloud. For those who implement the OASIS CMIS content interoperability standard, working with cloud-based enterprise content management system is now easier.

Upcoming Webinar: Create World Class, Dynamic Digital Exeriences (Jul 24)
Learn the 8 customer experience trends allowing organizations to deliver unified experiences across multiple channels.
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4 Reasons NOT to Move to SharePoint Online

4 reasons not to move to sharepoint onlineYou heard the reasons why you should move to SharePoint Online and the some of the things you need to be aware of, but let’s step back and consider the reasons why you might not want to make the move to the cloud.

Instaply Launches Customer to Business Texting Platform

Instaply Consumer to Business TextingInstaply entered the customer service fray today with its launch and release of its Mobile Customer Interaction Platform (MCIP), a product that allows customers and businesses to communicate with another via text messages.

Microsoft Launches SkyDrive Pro For Windows 8 and iOS Devices

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Hot on the heels of the Office 365 for iOS app comes SkyDrive Pro allowing enterprise users to access and store their SharePoint and other Office data on the go, with a Windows 8 app for those still tied to their tablet or notebook. 

HiSoftware's Kurt Mueffelmann Talks Compliance, Secure Data for SharePoint

HiSoftware.jpg As social collaboration becomes more common among organizations, there is a need to balance the ability for employees and partners to work together, yet ensure that information is secure and used properly. I spoke with Kurt Mueffelmann, HiSoftware President and CEO, about these issues and how HiSoftware can help.

The "New" Promise of Corporate Portals: How Did We Get Here?

Promice of Corporate Portals

Did you know that the first intranet websites were launched in the early 1990s? Until recently, neither did I. But the more I think about it, the more sense it makes ... corporate portals are in their early twenties. And like so many of us experienced in our early twenties, they are striving to find themselves and define their futures.

Stop Selling SharePoint Social as Facebook for the Enterprise

SharePoint Social is Not Facebook for the EnterpriseI admit, I was once in the same situation. Staring at the CEO of an international company that has over 15,000 employees and trying to explain SharePoint Social to him and his board. My first and biggest mistake was trying to explain it with examples like “It’s like Facebook for the Enterprise” or “It’s like LinkedIn.”

Yammer Roadmap Updated, SharePoint Integrations Loom

Yammer Roadmap Updated, SharePoint Integrations LoomSocial network Yammer is nearing the 8 million user level, and Microsoft has updated the product road map to include further SharePoint integration, and greater email compatibility.

SharePoint, Chatter, Jive, Oh My! 5 Tips for Safe Collaboration Across All Platforms

Social Business Safe Collaboration TipsBlame it on the Consumerization of IT, the "bring your own device" movement, the seemingly inescapable trend of all things moving toward the cloud, or the cyclical move from single-vendor solutions to best-of-breed (a cycle that seems to repeat itself every five to seven years). Regardless of these trends or cycles, collaboration environments within the enterprise are rapidly expanding. 

Microsoft Releases Office for iPhone, 365 Account Required

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After years of will they/won't they, Microsoft has finally released an Office app for the iPhone (usable, but not optimized for the iPad), finally bringing its platform agnostic play to Apple devices. 

Microsoft Announces the Dates for SharePoint Conference 2014

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SharePoint gurus, developers and convention crashers can set the date for 2014's big Microsoft shindig for all things social business, enterprise and collaboration. 

Document Management Roll-up: Adobe EchoSign iOS Upgrades, Axceler Aids SP2013 Migration

There was a number of interesting releases this week. Axceler is preparing enterprises for SharePoint 2013, while Adobe has upgraded its EchoSign iOS app and Kofax added analytics to its data capture program. Meanwhile, KonwledgeLake has also upgraded Connect.

Four Keys to Adding Video - and Value - to SharePoint Portals

Adding Video to SharePoint PortalsMany organizations have adopted Microsoft SharePoint as a central employee portal -- a way to deliver and share documents, create accessibility and encourage collaboration -- but managers are under increasing pressure to add more value to SharePoint investments. One way to do this is to incorporate video into the SharePoint experience.

Driving User Behavior within Your SharePoint Solutions

Driving User Behavior with SharePointAs I help people build out their SharePoint solutions many groups use the phrases “one single location to access content” or a “single source of truth” to describe their end goals. These are great goals and can play a huge part in successful SharePoint implementations, but in many cases it overlooks one key point: the context of the data.

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