HOT TOPICS: Customer Experience Marketing Automation Social Business SharePoint 2013 Document Management Big Data Mobile DAM

SharePoint, SharePoint 2013 Best Practices, Analysis

The New Promise of Corporate Portals: Getting it Right, Right Now

Social Business: New Promise of Corporate Portals, IntranetsHow can we make the most of the portal and collaboration tools and technology currently available and what does it take to build today's most effective enterprise-grade portals?

Weekend Reads: Delivering the Mobile Web + Searching for SharePoint Mobility

Weekend Reads: Mobile Experience Management, Customer Experience The weekend has arrived! Whether you are basking in the sun or hiding from the rain, what better time is there to catch up on all the features you may have missed this week? Over in the customer experience space we continued to talk mobile experience management, while in social business we looked into the future of SharePoint mobility and in the information management space we got a glimpse into the disruption in the document collaboration market. So sit back, relax and enjoy our weekend reads.

Open Source vs. Proprietary Software: There is No Clear Winner

Open Source Software versus ProprietaryEveryone loves the promise of Open Source Software (OSS). It’s free (or almost free); it’s built by passionate communities of developers; you can “look under the hood”; and there’s no vendor lock-in. Add to that, that the rate of innovation is supposed to be faster with OSS -- why would anyone choose to work with anything else? 

The SharePoint Mobility Forecast: Outlook Cloudy

SharePoint Mobility ForecastMaking SharePoint mobile -- something Microsoft’s customers have been after since at least the 2007 version of the platform, and something Microsoft and its partners have delivered on with mixed results in the intervening years.

Microsoft's 8 Business Priorities - For Now

With the rumor mill about Microsoft and possible announcements on restructuring now in overdrive, Microsoft has been using its Worldwide Partner conference in Texas to outline its business priorities.

Building SharePoint Solutions: Defining the Business Needs

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While it's true the industry is changing and that workplaces are becoming more social, collaborative and interactive, it's also true that it's hard to teach an old dog new tricks!

This Week: Redefining Social + The Human Element of Customer Journey Mapping

Mapping the Customer Journey
Technology helps organizations design and build better customer experiences, but there's something to be said for the human element -- both customer and business -- that can't be forgotten, or replaced.

Redefining Social
Everyone wants to have a social enterprise, but many can't define what that really means. Read Symon Garfield's definition of social business for one perspective.

To Move to the Cloud or Not
Here are 4 reasons not to move to SharePoint in the Cloud. For those who implement the OASIS CMIS content interoperability standard, working with cloud-based enterprise content management system is now easier.

Upcoming Webinar: Create World Class, Dynamic Digital Exeriences (Jul 24)
Learn the 8 customer experience trends allowing organizations to deliver unified experiences across multiple channels.
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4 Reasons NOT to Move to SharePoint Online

4 reasons not to move to sharepoint onlineYou heard the reasons why you should move to SharePoint Online and the some of the things you need to be aware of, but let’s step back and consider the reasons why you might not want to make the move to the cloud.

Instaply Launches Customer to Business Texting Platform

Instaply Consumer to Business TextingInstaply entered the customer service fray today with its launch and release of its Mobile Customer Interaction Platform (MCIP), a product that allows customers and businesses to communicate with another via text messages.

Microsoft Launches SkyDrive Pro For Windows 8 and iOS Devices

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Hot on the heels of the Office 365 for iOS app comes SkyDrive Pro allowing enterprise users to access and store their SharePoint and other Office data on the go, with a Windows 8 app for those still tied to their tablet or notebook. 

HiSoftware's Kurt Mueffelmann Talks Compliance, Secure Data for SharePoint

HiSoftware.jpg As social collaboration becomes more common among organizations, there is a need to balance the ability for employees and partners to work together, yet ensure that information is secure and used properly. I spoke with Kurt Mueffelmann, HiSoftware President and CEO, about these issues and how HiSoftware can help.

The "New" Promise of Corporate Portals: How Did We Get Here?

Promice of Corporate Portals

Did you know that the first intranet websites were launched in the early 1990s? Until recently, neither did I. But the more I think about it, the more sense it makes ... corporate portals are in their early twenties. And like so many of us experienced in our early twenties, they are striving to find themselves and define their futures.

Stop Selling SharePoint Social as Facebook for the Enterprise

SharePoint Social is Not Facebook for the EnterpriseI admit, I was once in the same situation. Staring at the CEO of an international company that has over 15,000 employees and trying to explain SharePoint Social to him and his board. My first and biggest mistake was trying to explain it with examples like “It’s like Facebook for the Enterprise” or “It’s like LinkedIn.”

Yammer Roadmap Updated, SharePoint Integrations Loom

Yammer Roadmap Updated, SharePoint Integrations LoomSocial network Yammer is nearing the 8 million user level, and Microsoft has updated the product road map to include further SharePoint integration, and greater email compatibility.

SharePoint, Chatter, Jive, Oh My! 5 Tips for Safe Collaboration Across All Platforms

Social Business Safe Collaboration TipsBlame it on the Consumerization of IT, the "bring your own device" movement, the seemingly inescapable trend of all things moving toward the cloud, or the cyclical move from single-vendor solutions to best-of-breed (a cycle that seems to repeat itself every five to seven years). Regardless of these trends or cycles, collaboration environments within the enterprise are rapidly expanding. 

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