HOT TOPICS: Customer Experience Marketing Automation Social Business SharePoint 2013 Document Management Big Data Mobile DAM

SharePoint, SharePoint 2013 Best Practices, Analysis

Blending Social Collaboration and Intranet Publishing

2014-02-July-Bicycle-Blender.jpgThe reports are in again -- intranets are not dead -- which is always a relief to hear. Part of the rumors of its potential demise stem from the many shapes and forms that intranets can take, which includes the rise of the social intranet over the past five years. Even this term means many things to many people and does not necessarily mean all elements are built on the same platform. On the other hand, some organizations try to build a full intranet out of a social collaboration platform such as Jive, which does not necessarily work very well.

5 Steps for Building a SharePoint Migration Plan

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From all outward appearances, we seem to have turned a corner with SharePoint 2013 migrations. Compared to previous versions, SharePoint 2013 has experienced a relatively slow adoption cycle as organizations paused to understand the impacts of the new release -- and to understand, in many cases, their cloud strategies.

Migrations to the latest version seem to now be increasing speed. Since the SharePoint Conference in Las Vegas earlier this year, my own observation is that more companies are approving budgets and updating plans, and with that movement and more firm cloud strategies in place, we are also seeing an increased interest in SharePoint Online and Office 365.

What Microsoft Will Do to Keep Your Business

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Dropbox wants Enterprises to store their content in Dropbox. Box wants it in Box. Egnyte, Accellion, Syncplicity … you get the picture. They all want to be your provider as well.

And Microsoft has something to lose if it lets that happen. And it’s not the dollars (you pay for services on the aforementioned vendors’ clouds as units of storage) that these other companies could potentially earn.

The world’s largest software company needs you to keep living and working in its products, like Office and SharePoint, which you wouldn’t have to do if you stored your stuff on these other clouds.

TIBCO's tibbr Integrates with SharePoint, Microsoft Outlook

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In the world of social software integration, officials at TIBCO Software Inc. say it’s a neutral country.

"We’ve always been seen as the Switzerland of technology,” Leandro Perez, director of product marketing at Palo Alto-based TIBCO, told CMSWire.

Why? Because officials at TIBCO are confident their platform integrates with any other.

And their latest integration comes with SharePoint, whose users can leverage TIBCO’s tibbr plug-in social software collaboration platform directly within SharePoint. TIBCO officials also announced integration with Microsoft Outlook software.

“Users of SharePoint use it as a document repository,” said Srini Vennakota, director of product management at TIBCO. “And it’s very important to be able to navigate those documents and be able to share comments and see context behind those documents.”

Shocking Truths About SharePoint Disaster Recovery

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Disasters happen. Networks fail. Databases can be corrupted. Content gets deleted. And then IT steps in. Before you know it, everything is up and running once more.

Except that’s not the reality for most.

During a recent industry event, we asked a small group of SharePoint administrators about their disaster recovery plans and the tests they perform to ensure they are prepared for the worst.

The reality was shocking. Just one in four companies test their SharePoint recovery plans. Of those, 75 percent report their recovery tests failed. While few companies would ever publicly admit that level of failure, extrapolate the data. If 75 percent of tests failed for 25 percent of all users, imagine the impact of a real-life disaster.

Microsoft Releases Office 365 Roadmap For Business

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If you were one of those churlish people who replied “yeah, right ... when pigs fly” when Microsoft announced a few weeks ago that it was going to be more transparent about its release cycle for Office 365, then eat your words.

Last night and out of the blue, Microsoft published a public roadmap for business for the development of Office 365 over the coming months. While, the company admitted only some of the details of its plans are included, the level of detail it provides is impressive. It has also announced the availability of an early release program called First Release.

Microsoft Fiddles With SharePoint Pricing

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It’s hard to see the justification, but Microsoft just announced it will cut back four of its payment plans for SharePoint Online and Office Online once the plans expire at the end of June.

While Microsoft certainly can cut back on plans whenever it wants, especially when those plans expire, the lack of an explanation could leave a bad taste in the mouths of enterprise customers facing higher prices in replacement plans.

In fairness to Microsoft, it does go into some detail about how the new plans are going to operate, and also says that it will be offering “one-time price discounts for EA [Enterprise Agreement] customers to cover the additional cost associated with transitioning to the higher priced plans." 

4 Ways to Kick Start Your SharePoint Implementation

2014-17-June-Motocross.jpgWe've discussed the importance of proper planning, change management strategies and providing end user training in order to ensure a successful SharePoint implementation. While it is definitely good to have a plan or strategy in place for any software project, with the fast pace of change you shouldn't wait until you have the entire project complete before rolling out anything. If you wait too long to deliver something, users will get impatient and the project will lose momentum.

Microsoft and CXM: Yesterday, Today and Tomorrow

2014-12-June-Swings.jpgThere’s nothing quite so surprising in life as the about-face. You know how it is: someone or something spends years building up a certain set of expectations, and then -- seemingly out of the blue -- pivots almost completely away from those expectations to behave in a totally different manner. It’s the Beatles releasing Sergeant Pepper, Vince Vaughn playing a role other than “Vince Vaughn” or the English national team lining up in something other than a 4-4-2 (yes, that’s my timely World Cup reference for this column).

When it comes to a Customer Experience and digital marketing platform for internet sites, that’s exactly what Microsoft has done over the course of the last year. 

Yammer Expands Support to 28 Languages

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Social business is only as good as the ability to communicate in the local language. 

To tackle that, Yammer is offering localized versions. The web client now supports 28 languages. In addition, its mobile apps come in 12 languages and both the iOS and Android apps have a message translator.

Stop SharePoint Information Bleed Before It Starts

Eighty-three percent of SharePoint enterprises report actual security losses from user error.

Imagine for a second that you’ve left the world of technology. Suppose you decided to launch a new venture -- a retail store, or a nightclub.

You spend a lot of time working on the floor plans, construction, architecture -- even the menu. Your sign out on the highway has lots of flashing lights to attract visitors. On opening night you have thousands of people show up. There's a line around the block behind a red velvet rope. Everything feels like a smashing success.

Except you notice people aren’t staying as long as they can, and leave fairly early. Soon there's no one waiting to get in and you have plenty of empty space, not a lot of people. You're worried about all of those early exits -- why did they leave? To prevent a similar situation, you try a new policy -- no cover charge, but once in, you have to stay until 2 a.m. and cannot go anywhere else.

Yammer Chats Synced With OneDrive, SharePoint Files

Tossing around a Microsoft Word doc for review via email is a long-gone practice.

Microsoft hopes document collaboration is that much easier in the enterprise with its release today of document conversations, a new enterprise social experience feature applied across Office 365. Microsoft announced the news in a blog post authored by Christophe Fiessinger, a group product manager on the enterprise social team.

Need SharePoint Auditing? Netwrix Says It Has the Answer

Doing work is one thing. Proving you did it is another. For the latter task, California-based Netwrix just released Auditor for SharePoint.

The company, founded in 2006, claims it is the first to offer complete visibility into every part of SharePoint changes, whether they are made to security, content or the farm configuration, as well as changes to systems that may be integrated with SharePoint, such as SQL servers or active directories.

In contrast, Netwrix says, other tools on the market provide point solutions for SharePoint only, and they often rely on SharePoint's built-in auditing functionality. CEO Michael Fimin says those native capabilities are not enough.

Organizing Your Content Means Cleaning Out the Junk

2014-02-June-Yard-Sale.jpgYour information is the lifeblood of your organization. It’s content you create, it’s content you obtain from customers, suppliers, partners. And there’s usually a lot of it. That’s where solutions like SharePoint and Office 365 come in -- to help you manage it all.

But before you start storing every last piece of information you have, ask yourself if it’s really something you need. Just because you can save and store almost limitless amounts of content, doesn’t mean you should. 

The Innovation Based Business Case for Social

2014-28-May-First-Flight.jpgIn management science innovation is typically thought of as a process which results in beneficial changes through novel ideas or solutions. Innovation is about change -- and change, volatility and flux have been the defining features of the business landscape since World War II and especially since the 1970s. As one commentator succinctly put it in 1990, organizations must “get innovative or get dead."

Let's examine four ways social business can be associated with innovation and look at the different ways each measures value.

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