Social Business Software News & Articles

It's called Jive Social Customer Service Solution, and its Jive's official entrance into the customer service market. Is it enough?

Social software vendor Mzinga has some updates to its solution OmniSocial, starting with a revamped analytics and business intelligence, but definitely not ending there.

Gartner has kicked out another report covering the the who's who of social enterprise software. This year's Social Software in the Workplace Magic Quadrant revealed a very familiar pattern, as well as some surprising changes. 

Jive Software (news, site) announced some new blood to their board of directors today. These are four men who know more than just a little bit about things like data integration, scalability and social business.

Jive Software (news, site) recently had a survey conducted with their customers looking at the benefits of social business adoption, and guess what, the results are encouraging.

We knew Jive (news, site) was doing big things in the social business arena, but the recent release of the Jive Apps SDK for developers is a whole new can of worms. Along with new core features for their apps market, the company aims to change the way business applications are built, marketed and sold.

I've been out of clever -- and even cheesy -- ways to talk about why collaboration is essential to business for a long time now. You don't need the fluff anyway-- the benefits of working together are becoming crystal clear, especially as 2010 winds down. Here are just a few last minute notables of 2010, as well as a look into 2011.

You've heard many predictions on enterprise content management in 2011 from the tools and technology perspective. Now let's step back and examine what's to come from a business-centric perspective.

Though once known for their different flavors of innovation, Brightidea (news, site) has tossed everything into the pot for one collective offering: the Brightidea Innovation Suite. 

It's that magical time of year again. Gartner (news, site) has revealed the who's who in social Enterprise software providers via their magic quadrant. Higher eligibility requirements made a tougher game this time around, and the names that didn't make the cut may surprise you. 

I had the opportunity to attend my first Jive World conference this year and while I did not get a chance to stay as long as I wanted I did learn a few valuable things about both Jive (news, site) and the current customers.

Jive World (news, site) kicked off in San Francisco yesterday and you just knew there was going to be some interesting news coming out of the event. How does a little bit of HTML 5 on mobile, a little marketplace, a little Facebook and a little pricing model change sound? Read on.

As business continues to re-orient itself around the changing times, a number of companies have been diligent about responding with social, cloud and mobile offerings. Accordingly, analyst firm IDC (news, site) recently identified ten under US$ 100 million to keep an eye on: 

NewsGator (news, site) has released version 1.1 of Social Sites 2010. The updates and enhancements in this latest version will take the solution in more global markets and making enterprise collaboration a little easier.

MindTouch (news, site) is certainly doing well these days. So well, they have finally broken down and appointed a full-time CFO. More proof that collaborative business solutions have found their place in the market.