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Social Business, Social Enterprise News, Analysis

CMSWire Top Contributors 2013 - Tom Petrocelli

TomPetrocelli.jpgWith 30 years in the technology industry under his belt, Tom Petrocelli can weigh in on topics from social collaboration to social media, mobile enterprise to cloud computing, digital marketing to content management. No stranger to stirring up controversy, Tom writes it the way he sees it -- and people react.

CMSWire's Top Contributors 2013 - Stephen Fishman

Stephen_Fishman.jpgTake three parts science. Stir in one dash of Monty Python. Add a pinch of Schrodinger's cat and a whiff of Victorian poetry. You still would not be close to incorporating all of the sources that Stephen Fishman brings to his writing. His articles challenge businesses to drop the quantitative metrics, put purpose before profit and to experiment. Find out what Stephen's looking forward to in the new year. 

CMSWire Top Contributors 2013 - Rich Wood

rwood.jpgThe first of our two "Most Inspiring New Contributors," Rich Wood was lured into the industry through gaming and kept interested by the potential for community and collaboration. Using a mixture of pop culture references and experience designing and building solutions, Rich's monthly column explores the social enterprise — how it is today and what it might look like tomorrow.

A Look Back: Social Business Trends from 2013

A Look Back: Social Business Trends from 2013

Social business tools, enterprise social networks, portals and intranets are helping companies break down the internal silos that keep workers from the information they need at their fingertips. In 2013, it was a big year for many players in this space, including Microsoft and Salesforce. Both the Yammer and Chatter social networks took dramatic new shapes this year.

As we enter 2014, we took a look back at the 2013 social business trends that drove the industry.

CMSWire's Top 10 Hits of 2013: Intranets

Thumbnail image for Thumbnail image for Top 10 greenPity the modern intranet. It's hard to define, underappreciated, suffers from an identity crisis and is often regarded as a source of frustration. It may even have grown too big to fail

But the death of the intranet has been greatly exaggerated. They still hold a place in the enterprise, where they can drive employee communication and collaboration, facilitate document sharing and aid productivity, according to a bevy of CMSWire authors this year.  Here's a look at the 10 most popular intranet related stories of the year. 

CMSWire's Top Contributors 2013 - Martin White

Martin White

You should not underestimate the power of search. And by search, we really mean find. 

Without providing ready access to information, businesses are basically making their employees work with one arm tied behind their back, with blindfolds on. Martin White has been championing search as a business critical application on our site for a few years now, but in practice since his schooldays.

2014 Wish List ... from Chris Clark

2014 Wish List ... from Deb MillerI wish industry vendors, integrators and customers move away from the idea of intranet versus enterprise social network and instead look at the two as complimentary solutions. Some further Office 365 and Yammer integration in time for the new year wouldn't hurt too! -- Chris Clark, marketing manager for Creative Sharepoint

Title image by Amodiovalerio Verde (Flickr).

CMSWire's Top Contributors 2013 - Jennifer Mason

JenniferMason.jpgThere's a lot to be said about customization, but Jennifer Mason enjoys exploring the possibilities of out of the box SharePoint uses. Jennifer's focus on practical applications based on real world scenarios reminds us all what the technology is there for in the first place: to get the job done.

A Look Back: Yammer, Office 365, Mobile Dominate SharePoint in 2013

Everyone that has had anything to do with SharePoint over the year has his own SharePoint story. With such a vast platform used in so many ways, everyone has something he loves and something he hates. The only thing everyone agrees on is to disagree. For my money, SharePoint this year was characterized by SharePoint and Yammer, SharePoint and Office 365 and Mobile SharePoint. 

CMSWire's Top 10 Hits of 2013: Social Business

Top 10 gold

Social business has gone mainstream. In global companies of all sizes, in just about every industry, companies are using social business technologies help people connect, communicate and share information. In the past four years, social technologies have transformed the way we live and work, explained Peter Kim, chief solutions architect at Austin, Texas-based Dachis Group, a provider of a social analytics software platform, and co-author of the book Social Business By Design.

In 2013, CMSWire authors have been on top of the concept, offering a wealth of stories on everything from email and employee engagement to gamification, collaboration and leadership. Take a look at our Top 10 social business stories of the year.

CMSWire Top Contributors 2013 - Deb Lavoy

DebLavoy.jpegDeb Lavoy started 2013 off asking the hard questions (as she's prone to do) and has continued to do so throughout the year. Deb challenges us all to aspire to build something bigger -- to build a better narrative, to build a better business, to build a better world. 

CMSWire's Top 10 Hits of 2013: Information Management

Top 10 purple

Information management is the poor cousin to customer experience management and digital marketing. It's often overlooked as enterprises focus on other areas of strategic concern. But that's a mistake, as many of the authors on CMSWire have pointed out over the past year.

In 2013, a number of our stories explored the problems organizations are facing now and will face in the near future. If they made one thing clear, it is that information management is in a state of flux. Enterprises need to explore new ways to make the best use of this vital and commercially valuable asset. Need to catch up? Take a look at the Top 10 CMSWire stories on information management in the past year.

CMSWire's Top Contributors 2013 - Christian Buckley

cbuckley.jpgChristian Buckley takes the "Evangelist" part of his title very seriously. He travels the world to spread the good word of SharePoint, speaking at conferences, attending meetings, contributing articles.  I suspect Christian lives in an alternative universe where there are more hours in the day than in yours or mine. 

This Week: How Insightera Changes Marketo's Game Plan + Yammer is Microsoft's Secret Weapon

2013 Customer Experience Trends
2013 was the year customer experience management (CXM) matured and expanded, exploding from websites to mobile devices, brick-and-mortar stores, customer contact centers and more. 

What Insightera Does for Marketo
The acquisition of the month was Marketo's $19.5 million grab of Insightera, a move at least one industry insider says moves Marketo to the top of the marketing automation space.

Microsoft's Secret Social Weapon: Yammer
With the might of Microsoft and the Enterprise Agreement behind it, it’s easy to see a future where the Yammer-driven extranet is almost as well-known as Batman himself.

Look Out! Here Come Social Network Threats
Enterprise Social Network community managers, you thought you had it so good

Big Plans for Big Data
CIOs are no longer talking about big data in terms of “it’s something we’ve got to do.” Instead they’re making plans, putting big data projects into their budgets and writing checks

Enterprise Privacy in 2014
Enterprise organizations should focus their privacy efforts on what data they actually need to protect. What defines your “crown jewels”?

Aberdeen Report: Improve Customer Engagement and Retention
Empower your team to deliver a more effective and consistent customer experience across all channels.
> Download the Report

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A Look Back: Mobile Enterprise Trends from 2013

Mobile enterpriseMobile enterprise trends gathered momentum in 2013 as the smartphone and tablet juggernaut rolled from the consumer space into the enterprises. Vendors tweaked their operating systems to be more enterprise friendly as the bring your own device (BYOD) concept knocked down more doors.

The increasing trend toward mobile business provides both entrepreneurs and hardware or service vendors with more opportunities. The reality is that anything you currently do on a laptop or desktop computer is or will soon be a mobile-enabled task. 

While 2014 will be headlined by the arrival of sleeker, curvier and more powerful smartphones, behind-the-scenes features will interest businesses and marketing. Smartphones offer — in increasing detail — a wealth of information about customer behavior, mood and location, allowing for new levels of tracking and interaction. 

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