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Social Business, Social Enterprise News, Analysis

Take that, Cisco: Microsoft is Tops in Enterprise Collaboration

social business, Numbers Proof: Microsoft Beats Cisco in Enterprise Collaboration

Maybe it hasn't reached Red Sox-Tampa Bay Rays level. But Cisco and Microsoft are certainly watching each other in the enterprise collaboration space.

Last month, Cisco told us it was gunning for Microsoft with its Jive integration.

Microsoft then defended its own suite.

Nothing like numbers to clear up the argument -- for now, anyway.

Microsoft has finally caught up with Cisco and generated more revenue from its enterprise collaboration infrastructure activities in the first quarter, according to new data from Synergy Research Group.

Q2/Q3 Planning: Top Marketing Technology, Social Business Conferences & Events (04-Jun-14)

Our industry event planner gives you the heads-up on what key industry events are coming around the corner. If we've missed something, don't hesitate to add your event to the list. (You can also view the full calendar here.)

Webinar: Digital Asset Management Best Practices
Join us as we explore the latest DAM best practices, with a focus on operational simplicity and consistent customer experiences. This is an exclusive one hour webinar on June 11th.
 

> Reserve Your Seat Today

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Yammer Chats Synced With OneDrive, SharePoint Files

Tossing around a Microsoft Word doc for review via email is a long-gone practice.

Microsoft hopes document collaboration is that much easier in the enterprise with its release today of document conversations, a new enterprise social experience feature applied across Office 365. Microsoft announced the news in a blog post authored by Christophe Fiessinger, a group product manager on the enterprise social team.

Social Ideation Finds Ideas Worth Pursuing

2014-03-June-sticky-notes.jpgKnowledge-based companies have been driving much of the economy, especially in the United States and Europe. Information technology, media, biotech and pharmaceutical, financial services companies and many more are based on the ability to generate good ideas, turn them into technology and, eventually, products. The “business” of these companies is intellectual property (IP) -- basically an idea that has value. Even companies that don’t make money directly on IP have to worry about it.

IP is not only a product idea. It may also be a better way of doing business, a price model that offers a competitive advantage, or a way to achieve operational efficiencies.

Huddle Scores with Williams Lea

Huddle earned an enterprise win for its cloud-based collaboration and content management software. It announced today that Williams Lea, which provides specialized business process outsourcing solutions, added Huddle to its suite of online tools for internal and external collaboration. 

Williams Lea plans to use Huddle to promote "greater collaboration and cross-learning" for its global workforce, and provide another way for its employees "to share best practices, success stories and new approaches to projects."

Matt Porter, Group CIO for Williams Lea, noted that Huddle offers the information governance the firm requires with full audit trails that track who has reviewed, commented on and edited files, as well as version controls.

Does a Swedish Company Know the Secret of Intranet Security?

Is there room in the American market for another enterprise social intranet — especially one that could be more secure? Sweden-based Incentive Corp. thinks so.

Incentive claims its network, which can be used on-premises or within the cloud, provides data security within a suite of social collaboration tools.

"Incentive is installed behind the firewall, which means that a company can choose its level of security and privacy," CEO Rickard Hansson told CMSWire. "Incentive doesn't change where you can store documents, [but] just ensures that the communication about those documents and changes made to them remains private."

Companies "know where their data is" when using Incentive, he said, because they don't have to use a public cloud.

Speed Business with Collaboration and Engagement

2014-30-May-Cheetah.jpgI find myself thinking again about the buzziest of buzzwords: engagement and collaboration. Just what do they mean? Engagement is about people’s connections to technology, and collaboration builds connections (and ideas) among people.

You know what engagement really is? It’s speed.

The New Chief Officer No One Wants to Meet

2014-30-May-The-Boss.jpgWe've all met him. You know him. He might be a friend. He's not alone. He might even be you.

He's the guy (sometimes gal, but she's more rare) who walks around and talks about how many people need to get canned if the enterprise is ever going to really start moving. Accountability is his creed (or at least your accountability is).

This Week: Gartner's Top Multichannel Managers + Integrating Yammer with SharePoint

Five of an MCCM Kind
Gartner taps these five providers as leaders in multichannel campaign management. 

Target B2B Influencers
If you haven't yet, start engaging with your brand's top influencers.  

Don't Lose Sight of IBM
Microsoft and Cisco exchanged words on enterprise collaboration software, but don't rule out IBM and Hootsuite.

Yammer Marries SharePoint
They can live happily in your organization. Just follow these steps.

Hang Onto Your DAM Assets
Your biggest challenge may be finding assets that are lost in the vast Siberia of DAMs and pretend-DAMs within your organization.

Sync This, Share That
The enterprise file sync and sharing market is cluttered with vendors, but we've got our eye on a few.

Research: Unlocking Knowledge to Engage Customers
How information integration and customer centricity can drive revenue
Learn how they did it

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How Businesses are Benefiting From Social

2014-29-May-Whole-Foods.jpgOne of the biggest topics to emerge from the Microsoft conference circuit this year is the concept of “working like a network” -- encouraging companies to rethink how they operate, collaborate and communicate by using enterprise social technologies to eliminate departmental silos. This allows companies to better adapt and respond to ever-shifting market conditions as well as improve knowledge sharing.  

To get a good understanding of what that vision looks like, watch Yammer’s Moments video. It shows how people within a responsive organization used Yammer to collaborate and create a product that made a difference for its customers. The video ends in a new product design job for an administrative coordinator, happy customers who fulfilled their goals, and a warm feeling about the power of enterprise social. This isn’t just marketing hype either: McKinsey & Company recently conducted a survey of leading enterprise companies on the use of social networks, and nearly 90 percent reported a measurable business benefit gained from implementing social platforms.

The Innovation Based Business Case for Social

2014-28-May-First-Flight.jpgIn management science innovation is typically thought of as a process which results in beneficial changes through novel ideas or solutions. Innovation is about change -- and change, volatility and flux have been the defining features of the business landscape since World War II and especially since the 1970s. As one commentator succinctly put it in 1990, organizations must “get innovative or get dead."

Let's examine four ways social business can be associated with innovation and look at the different ways each measures value.

Can Skype Translator Bust the Language Barrier?

While being interviewed on stage at the Recode Code Conference yesterday in Pailo Alto, Calif., Windows CEO Satya Nadella demonstrated some new technology the company has been working on. 

Skype Translator, as it is currently known, will give Skype near real time translation capabilities. The program -- which will be available on all devices -- currently supports 40 languages and is slated for consumer beta later this year. 

Nadella demonstrated the program in a phone call with Gurdeep Singh Pall, corporate vice president of Skype, who spoke German while Skype translated. Nadella spoke English, which was, similarly, translated by Skype for the benefit of Pall. 

In a blog post addressing the first public demonstration of the forthcoming technology, Pall had this to say: 

In our industry, we often talk about pursuing big, bold dreams, and how we're limited only by the power of our imaginations. Skype Translator is one of those endeavors, and I look forward to keeping you apprised of our journey to break down another barrier to human productivity and connection." 

Q2/Q3 Planning: Top Marketing Technology, Social Business Conferences & Events (28-May-14)

Our industry event planner gives you the heads-up on what key industry events are coming around the corner. If we've missed something, don't hesitate to add your event to the list. (You can also view the full calendar here.)

Webinar: Improving Collaboration in Your Organization
Join us as we explore the Collaboration Pyramid model with Oscar Berg. This is an exclusive one hour webinar on June 4th.
 

> Reserve Your Seat Today

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Oscar Berg: 'Collaboration Pyramid' Holds the Secret of High Impact Social Business

2014-28-May-Oscar-Berg.jpg

When Oscar Berg conceived the idea of a "collaboration pyramid," he did exactly what you would expect a social business expert to do. He shared the basic concept for the pyramid on his blog — so he could refine and improve it through input and feedback from his readers.

That's the value of collaboration, he explained. By sharing information and ideas, good ideas can become even better. 

Berg is a self-described digital strategist with a passion for simplicity and outside-in thinking … a man who devotes considerable time to envisioning the future of knowledge work.

More concretely, he is an experienced management consultant, author, speaker and CMSWire contributor based in Greater Malmö, the commercial center of southern Sweden.

He is passionate about helping customers become more successful by improving communication, sharing and collaboration — and values happiness above success. Happiness, he maintains, "comes when your work and words are of benefit to yourself and others."

The key, he explained, is sharing knowledge. And that is exactly what he plans to do during a CMSWire webinar next Wednesday, June 4 (see webinar details here).

Why You Should Keep an Eye on IBM and HootSuite

2014-20-May-Kevin-Zellmer-HootSuite.jpg.jpg

Cisco hopes to make a splash in the enterprise collaboration software suite with its integration with Jive. More than a splash, actually. It wants to take on Microsoft.

Microsoft responded by telling Cisco, in so many words, "to bring it on."

There's another big player in the space, though. We can't forget: IBM, which entered the picture with its HootSuite integration in December.

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