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Social Business, Social Enterprise News, Analysis

2014 Wish List ... from Stephen Fishman

2014 Wish List ... from Stephen FishmanMy wish for 2014 is for leaders and individual contributors alike to see that questions are more powerful than answers. Wouldn't it be a great year if more people and organizations stopped rushing to provide "answers" to ill-defined problems? Wouldn't it be nice if businesses were a little more thoughtful in how they approached their employees, partners and customers by "doing less things better" rather than "doing many things poorly"? Call me naive, but isn't that what wishes are for? -- Stephen Fishman, director of consumer platforms, AutoTrader.com

Title image by Amodiovalerio Verde (Flickr).

3 Enterprise Social Network Threats Community Managers Will Face in 2014

3 Enterprise Social Networks ThreatsEnterprise Social Network community managers, you thought you had it so good. You’ve deployed your online employee community, and you’re working hard to maintain engagement, drive business value and help employees build relationships that strengthen the company’s informal social network. Your CEO is active (finally!). New and old employees alike have adopted the community as a critical communication tool. Embedded activity streams make your SharePoint site seem alive again, everything seems to be going smoothly … at least, until now.

SharePoint, This Old House Style - Interior Design, Decorating

SharePoint, This Old House Style - Interior Design, DecoratingWelcome back! This blog series is devoted to pointing out some of the key enhancements that SharePoint picked up in the last 10 years.

If you’re still treating SharePoint like the web based file share it was in 2003, it's time for a reappraisal.

Meetings, Mobility and How We Spend Half Our Time at Work

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Love them or hate them, meetings are a basic element of just about every business. And thanks to cloud computing, video and internet conferencing, there's little excuse for missing one. But are business meetings really helping us be more productive? 

According to the Blue Jeans Network's second semi-annual State of the Modern Meeting Report, meetings still rule, but unless they're face-to-face, true business relationships are unlikely to form. 

HootSuite Enters the Enterprise with IBM Connections Integration

image-hootsuitesocialmedia-2013.jpgIBM has integrated its Connections enterprise collaboration system with the HootSuite social media dashboard, a move that could signal a new epoch in the social business space.

Workers at all levels of the enterprise have been bringing their own mobile devices to work with them and demanding their work tools behave more like their trusty iPads and iPhones. IBM is obviously widely used in the largest global companies and now the conversations employees have on its Connections system can live in HootSuite.

Playing with Gamification: Employee and Consumer Perspectives

Person fishing

We've discussed gamification a lot lately. Why it works for many organizations. Why it may not work. Where a major research firm thinks it's going.

So we cast our gamification fishing lines to find companies who swear by the concept of motivating customers and employees. And we got a couple bites.

Microsoft's Secret Social Weapon: Why Yammer Will Replace Traditional Extranets

Microsoft's Secret Social Weapon: Why Yammer Will Replace the Traditional ExtranetBatman has a utility belt: a set of useful gadgets he can rely on during his never-ending fight against crime. Every incarnation of the character has this belt and most people can name a favorite tool -- be it the Batarangs he throws at evildoers, the grapnel he uses to scale and swing from buildings or a simple flashlight.

Yammer is a lot like Batman’s utility belt.

Weekend Reads: 2014 Outlook - Marketing Gets Agile, BYOD Stabilizes

Weekend Reads: Predictions for 2014 - Enterprise Mobility + Agile MarketingWith only 17 days left in 2013, our contributors did their best this week to prepare us for what's to come in 2014. From enterprise mobility to SharePoint to agile marketing -- they've got you covered. Bundle up, grab a coffee and enjoy our weekend reads!

This Week: Acquia IPO in 2014? + No Dip for Internet of Things

Why Acquia is an IPO Candidate
With $75 million in revenue and motivated investors, hints of a 2014 IPO are in the air

Hey Marketers -- Time to Get Agile
Faster, better, cheaper? Okay, maybe not cheaper, but in 2014 we'll see big changes in the digital marketing landscape, with agile marketing shaking things up.

2013 and Enterprise Mobility
In case you weren't keeping track or had an actual day job that kept you away from the day-to-day changes in mobility in 2013, here's a look at what you missed.

This Year, Social Business Got Real
In our haste to apply social tools and scale them, we have almost forgotten about the very thing that is most crucial to our success — people.

Get Ready for Software Disruption
Starting in 2014, the enterprise software markets will undergo their greatest level of disruptions, growth and new opportunities since the year 2000.

Internet of Things No. 1 in Growth
While the exact form of the Internet of Things (IoT) is still nebulous, its size is not

CXM Lessons to Learn from Top Retailers
Learn how to leverage web experience technologies to improve e-commerce and customer experience.
> Read the Report

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2014 Wish List ... from Dux Raymond Sy

2014 Wish List ... from Dux Raymond SyIn 2014, I wish … Organizations will strive to be responsive.

The rapid speed of information is driving a major shift in business engagement. A responsive organization calls for the open flow of information; encourages experimentation and learning on rapid cycles; and organizes around a network of employees, customers and partners motivated by shared purpose. Organizations that miss this paradigm shift will face dire consequences. -- Dux Raymond Sy
, vice president, customer strategy and solutions, AvePoint Public Sector

Title image by Amodiovalerio Verde (Flickr).

Gartner Sticks to its Failing Gamification Prediction

Strategy game

A little more than a year ago, Gartner said gamification was being "driven by novelty and hype" and that by 2014, 80 percent of current gamified applications will "fail to meet business objectives primarily because of poor design." Standing by that, Gartner?

"We think it is still on track," Brian Burke, Gartner's research vice president and lead on gamification told CMSWire this week. "In our 2013 Hype Cycle for Emerging Technologies, we place gamification at the ‘Peak of Inflated Expectations’. We continue to believe it will move into the ‘Trough of Disillusionment’ in 2014." 

Microsoft Tries to Lure Small Business from Gmail, But What About Yahoo Mail?

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Boasting claims of improved productivity and communications, Microsoft is offering a new Outlook.com tool to help small business users switch from Gmail.

Microsoft might also want to offer a similar feature for Yahoo Mail customers after recent problems that just seem to be growing worse. 

Multipurpose Bitrix24 Adds More Features to its Social Platform

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Bitrix24, the social intranet that wants to be your Swiss army knife of productivity, is out with a new version that offers activity streams, reporting tools and web phone calls.

Targeted at small- and medium-sized businesses (SMBs), the suite includes social communication, collaboration tools, workflow, knowledge management, file sharing, CRM and a project management toolset.

Enterprise Social Networks: Vendors the Same, Adoption Slow

So let’s dive into an enterprise social network for our organization, you say?

Know this — not everyone is going to use it. Most probably won’t, in fact, and when you research a vendor for the platform, all of them will look pretty much the same.

The Enterprise Collaboration Tipping Point

Social Business, The Enterprise Collaboration Tipping Point2014 will be the year when true enterprise collaboration takes off in large and midsize corporations. To make it happen, companies will need to adopt a new approach when implementing technologies for information workers, focusing on simplifying the digital work environment for their employees and other contributors, and creating virtual proximity.

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