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Social Business, Social Enterprise News, Analysis

What Wearable Computing Means to the Enterprise

What Wearable Computing Means to the EnterpriseThere are some compelling use cases for wearable computing in the enterprise, but it depends on whether enterprises themselves create and adopt these new platforms. Like it or not, these devices will be brought to work -- and whether that is a threat or an opportunity depends on how you plan to take advantage of this trend.

4 Enterprise Software Drivers For 2014

Enterprise software spending will recover next year driven by the combined forces of cloud computing, data management, mobile applications and social business, according to new research from Gartner. 

2014 Wish List ... from Alan Lepofsky, Part 2

2014 Wish List ... from Alan LepofskyWhat I'd love to see is a single messaging protocol that allows people to use whatever client they choose for communication. That would include email, chat (Skype, Google Hangout, etc.), text message, Twitter direct message, Facebook message, etc. I should be able to simply "address" messages to people and those recipients should be able to receive them however they want. The fragmentation in messaging today is a terrible problem. -- Alan Lepofsky, vice president and principal analyst, Constellation Research 

Title image by Amodiovalerio Verde (Flickr).

2014 Wish List ... from Alan Lepofsky

2014 Wish List ... from Alan LepofskyI would like to see less discussion/marketing about the technology itself and more focus on how new tools and processes can help people and their organizations succeed. Companies should not be focusing on social, mobile, cloud and big data. What they need to care about is closing sales deals, providing better customer support, making better products, innovating and staying ahead of their competitors.

We in the industry live too close to our own hype to realize that most people don't operate the way we do. The typical employee is not glued to their desk all day staring at a screen filled with tweets and other social media posts -- they are busy going about their day trying their best to do their jobs. There is a huge opportunity to improve the way most people work. It's not about creating a better social network or a fancier word processor, it's about improving the job specific processes people already use. That way doctors, lawyers, engineers, bank tellers, factory workers, small business owners and many other professions can see similar benefits to the ones we close to the technology are experiencing today. (to be continued ...) -- Alan Lepofsky, vice president and principal analyst, Constellation Research

Title image by Amodiovalerio Verde (Flickr).

A Cloud Based Intranet, Courtesy of eXo

In the four years since I last took a good look at the eXo platform, quite a bit has changed. Back in the day when I was a web and intranet consultant, eXo positioned itself as the premier open source web content management (WCM) platform -- a more extensible platform than out of the box applications like Drupal. I recently had the pleasure of chatting with Patrice Lamarque, vice president of products for eXo and we discussed eXo's new premium cloud offering, its new marketing focus and the changing enterprise software market.

 

What You Need to Know about Enterprise Mobility for 2014

2013 was a banner year for enterprise mobility. In case you weren't keeping track or had an actual day job that kept you away from the day-to-day changes in mobility, here's a look at what you missed.

Social Fears and Anxiety in the Enterprise

Social Fears and Anxiety in the EnterpriseIn my work as a consultant I frequently come across organizations that appear terrified of allowing or enabling social features in the enterprise.  It doesn't matter if it's SharePoint’s newsfeed, MySites, Yammer or other social tools -- the thought of introducing these tools internally meets with resistance.

2013 - The Year Social Business Got Real, What it Means, What's Next

2013 - The Year Social Business Got Real, What it Means, What's NextJust recently I've seen a number of industry discussions that allude to the death of social business, posts about the declining interest in communities, big moves from industry peers who are moving on and conversations about how social marketing is now mostly blended with advertising.

What's happened? Have we lost our way or is the path just rockier than we expected?

Weekend Reads: Digital Marketing in 2014 + Learning From the Past

Weekend Reads: Digital Marketing in 2014 + Learning From the PastDecember is upon us! Whether you are gearing up for a day of battling the crowds at your local mall or quietly enjoying your morning brew, what better way to kick off your weekend then with our featured articles! This week we looked forward to what the future of digital marketing and social business will look like in 2014 and discussed avoiding the one stop suite trap.

This Week: CMO the New Boss for CIO? + Top 2014 Digital Marketing Trends

8 Digital Marketing Trends You Must Know
From gamification to the rise of the chief digital officer, don't fall behind these industry trends.

Mr. CIO, Meet Your Boss: Mrs. CMO
CIO reporting to CMO was the hot topic at the Boston Gilbane Conference, along with getting customer experience right with four tips.

Is the Past the New Future?
Tagging will displace grouping, and remote work will still be a dividing line in 2014.

Want to Meet? Then Meet Again?
Who wants to meet these days? Despite what some may think, a meeting doesn't have to take hours, nor does it have to be held in a special room.

Avoid the Suite Trap in IT
A warning to the new generation of CMOs to avoid the vendor suite trap, and thus avoid the same mistakes CIOs long before them made.

Forrester's Big Guns for Private Cloud
Private cloud computing is going mainstream, and Forrester's identified the key players in this space.

7 Keys to Build a Multi-Channel Web Experience
Start achieving higher levels of customer engagement and customer satisfaction.
> Download the Whitepaper

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2014 Wish List ... from Robin Daniels

Social Business, 2014 Wish List ... from Robin DanielsI wish 2014 becomes the year when we put users first, not technology. Technology should be an empowering tool to free knowledge workers everywhere to do things they never thought possible. Instead of thinking about technology as a way to control, we should think about technology as a way to liberate.

I wish 2014 is the year when we move from "Mobile first" to "User first." It shouldn't be about the device or devices, but about what's best for the user to get anything done, regardless of job, title, location or industry. Software companies should collaborate to make this priority number one to help information workers everywhere. -- Robin Daniels, head of enterprise product marketing, Box

Title image by Amodiovalerio Verde (Flickr).

SharePoint, Yammer, Office 365 Sessions Dominate Microsoft Conference #SPC14

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SharePoint Conference 2014 is just a few months away. The Microsoft-sponsored event runs March 3 through 6 at the Venetian Hotel in Las Vegas. Microsoft is firming up the roster of keynote speakers and setting the agendas for about 200 sessions on the increasingly integrated worlds of SharePoint, Yammer, Office, Office 365 and more.

Marketed as an event to help "connect, reimagine and transform," there will be some 24 inclusive tracks for the four major audiences of IT professionals, developers, executives and power users.

Cell Phone Habits of Highly Annoying People [Infographic]

MadonnaYou have to love a business that has the gumption to ban Madonna -- simply for having the audacity to use her cell phone. But that's just what happened in October after the performer dared to ignore the strict no-talking and no-texting policy at the Alamo Drafthouse, an indie cinema chain known for its commitment to cinema-going etiquette.

It was probably the smartest marketing move the chain has made since opening its first location in 1997. It not only demonstrated that it treats everyone equally, but also proved that nonstop texting and talking are simply out of control.

And it left a lot of people wishing they had the power to do exactly what management at that New York City theater did to a performer who clearly thought she was more important than those around her: Stand up, speak out and tell someone to get off the phone.

5 Ways Benefits Management Can Improve the Employee Experience

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When you think about streamlining business processes, what comes to mind?

Better collaboration between sales and marketing? Better alignment between legal and research and development?

There’s no doubt there’s a lot that can be improved to facilitate better communication, collaboration and analysis within the business environment. But one area that seems to get overlooked is human resources and benefits.

Social in 2014: The Name Doesn't Matter, What We Do With It Matters

Social in 2014: Names Don't Matter, It's What We Do That MattersFor the past number of years, we debated how the word "Social" was going to fit. While we were having the conversation, it was shoehorned in everywhere we turned. We have media that became social. We have businesses who are suddenly social. Knowledge, commerce and networks, all totally different and new, right? Because they are ... yep, you guessed it, social.

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