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Social Business, Social Enterprise News, Analysis

TigerText Expands Its Secure Texting for the Enterprise

2014-09-December-BradBrooks-quote.jpgLike it or not, your coworkers probably share sensitive corporate information in texts. For them, it's a matter of convenience that helps them to collaborate with coworkers. For many businesses, that represents a nightmarish brew of security concerns, compliance violations, data loss and policy breaches.

Today, TigerText expanded its enterprise-grade texting service, hoping to add to the 5,000 healthcare facilities that already use its secure cloud-based network. The five-year-old company also has its eye on expansion into the financial services and government sectors, which face comparable challenges in controlling the information shared by workers.

If IT leaders have learned nothing else during the BYOD era, they learned that resistance is futile. Workers will use their own smartphones at work and the best strategy is to help them to do so safely. In healthcare, for example, doctors and other caregivers form shadow networks to share updates on patient status and other factors, often in violation of government privacy regulations and employer information governance policies.

How Will Employees Work in the Future? [Infographic]

2014-09-December-Remote-Work.jpgSome people believe that, in the future, most employees will work virtually. Others believe that managers will be no more. And still others share the vision of organizations as flat as pancakes.

But what does the future of work really look like? Jacob Morgan should know. As a Future of Work consultant, speaker and author, he’s just published a book about it. 

IDC's Look at the Future of Social Technologies

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It’s that time of year when everyone is looking back to see how they've done and looking forward to see how much more they can do. And according to Framingham, Mass.-based IDC (International Data Corporation), social technologies can be a major driver of organizational transformation in 2015.

Week in Review: Behind Ektron's Buyout + Meet the New Dropbox for Business

Behind the Ektron Buyout
Investment or sale? Maybe a merger? Ektron's big news.

DAM Pack Leaders
Forrester taps its top two for DAM for CX.

Mobile's Place in Enterprise
Eight ways to integrate mobile in enterprises.

30,000-Foot View of SharePoint
Why SharePoint's far from done.

New Dropbox for Business
Who'll be the Dropbox for business? Dropbox.

Don't Discount Google and Gmail
Psst, Microsoft: See what Gmail users can do.

Turbo Charge Your Marketing with Big Data
How to Raise Conversions & Improve ROI
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Discussion Point: Helping Employees with Targeted Content

Thumbnail image for Discussion-Point-640x480.jpgIt's a double edged sword, this glut of information that companies have at their disposal.

It's a source of revenue and potential driver of innovation. It's also a source of frustration, lost time, lost productivity and lost revenue. The problem isn't new, though it grows in complexity as more sources of information are introduced.

To mitigate the information chaos, companies have turned to targeted content delivery, which presents relevant information for an employee's context. While evidence of this tactic can be seen in the targeted messages marketers deliver to customers, the practice isn't as evident behind the firewall. In theory it's possible, but in practice? It's a different story.

The SharePoint Landscape from 30,000 Feet

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If SharePoint were a character in a movie, it would be Rocky Balboa, or maybe Mark Twain (“The reports of my death have been greatly exaggerated”). With the end of the year around the corner, it's a good time to take a 30,000-foot view of the lay of the SharePoint land and see what's in store for 2015. While SharePoint may not be perfect, the technology is something many enterprises count on. We've seen great growth and energy in SharePoint over the past year and there are some events and developments that will be driving the technology next year.

Q4/Q1 Planning: Top Marketing Technology, Social Business Conferences & Events (03-Dec-14)

Our industry event planner gives you the heads-up on what key industry events are coming around the corner. If we've missed something, don't hesitate to add your event to the list. (You can also view the full calendar here.)

You're Invited: Website Redesign - Strategy First, Tactics Second

Join CMSWire and Ektron on December 16th for a one-hour webinar on defining your brand and retaining customers through your web presence.


> Register Now

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How a Mobile Social Network Connected a Start-Up's Employees

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Do enterprise social networks (ESNs) have the ability to influence or change company culture or identity? They do, although the experience will vary dramatically from organization to organization, and may be quite subtle or slow.

What's New in Microsoft Dynamics CRM 2015

Last month, Microsoft promised the quick release of Dynamics CRM 2015 for cloud and on-premises. Sure enough, it made good on its promise Dec. 1 with the release of both Dynamics GP 2015 and an update to its enterprise resource planning (ERP) solution, Dynamics AX 2012 R3.

For digital marketers. the focus of this announcement will be the CRM release — which brings the Cortana voice-command technology to the CRM software for the first time.

Does Enterprise Communication Need Yet Another Player?

We need to change the way we communicate and collaborate around work. Email is dead. Ditto for never-ending meetings and conference calls that force you to be in a particular place and at a particular time for way too long.

The future of work is mobile, social, open, collaborative and agile. How many times have we heard that said? And how many products claim that they can deliver on that?

Where Enterprise Mobile Fits in the Digital Workplace

“Let’s just make the intranet accessible on mobile devices. It looks fine on my smartphone, I just have to zoom in a little.”

Nope. No, no, no. That is not a good enterprise mobile strategy. It misunderstands the role of mobile devices in employees’ work lives and the transformative power of well-designed mobile tools.

For those looking to develop strategic, integrated digital workplaces that deliver high business value, understanding the role of mobile devices is critical.

Did Microsoft Buy Acompli?

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UPDATE: It’s now official. Acompli confirms Microsoft has acquired it. Sources say that it sold for around $200 million, though no one we have approached is willing to go on record with a number. While we’re waiting for Microsoft to spell out its reasoning for making the purchase, it’s safe to assume that it’s yet another step up CEO Satya Nadella’s ladder to a mobile first, cloud first world.

Not just that, but it also gives the enterprise yet another reason to move to and stick with the Office 365 platform, with which Acompli is already integrated. It also offers “amazing” support for email and file services from Apple, Dropbox, Google and Box, the company boasts.

In a blog post, Acompli co-founder and CEO Javier Soltero explains that his team sought to create a mobile e-mail product for enterprises that is “Loved by users and trusted  for IT," which is pretty much what every enterprise collaboration vendor promises to do. But based on our quick look at the solution, it has hit the mark and is destined to keep raising the stakes with Microsoft’s ample resources to fuel its growth.

Current Accompli users should note that, according to Soltero, their “app and accounts will continue to work and the team will continue on our fast pace of improving and adding new functionality every couple of weeks.”

Week in Review: Tales from Facebook's First Intern + Make Coast-to-Coast Collaboration Work

Thanks For Great Content
On this Thanksgiving weekend, we're grateful for an awesome month of content. So enjoy the best of the best from November!

A Facebook Original's Take  
From Zuckerberg's first intern to marketing software CEO, we get the scoop.

Digital Workplace Champions
Check out these seven great digital leadership qualities.

Coast-to-Coast Collaboration
Can East truly meet West in collaboration circles?

Battle of the Emails
This month set the foundation for an email battle between Microsoft and IBM. Don't forget Google's enhancements, either.

SharePoint Choices
Stuck between Azure and Office 365? Try this formula.

15 Ways to Apply Agile Marketing to Content Promotion
An in-depth list of the top-performing strategies.
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This Tech Worker Has the Best Chief Title. Ever.

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Meet Firas Raouf. Chief Something or Other of Xink.

Seriously. That's his title.

And we love it.

The tech executive of the Boston-based email signature management and campaign tool took the title basically to prove this point: He doesn't need one.

Nor does anyone in his company. They need to get stuff done and sell product -- and not worry about who's named what.

"We want to be innovative," Raouf said of the 12-employee company, whose roots date back to 2007. "We want to break away from the norm of the past. We are a virtual company with employees spread over multiple cities and countries. We all wear multiple hats, and we all collaborate to get what needs to get done, done. We wanted our titles to be non-titles. There is no hierarchy."

Thankful for Louis Prima, Customer Honesty, Personalization and More

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Family and health. Are there any more reasons to be thankful this time of year?

Um, yes.

OK, the first two are the most important. But I gotta say, I'm starting to be more and more thankful for other things. The ability to switch from rapper Pitbull's Pandora station to trumpeter Louis Prima's in seconds. The new Taco Bell breakfast menu (no shame here; it's delicious). And the San Francisco Giants giving my beloved Red Sox good players.

Techies are feeling thankful this time of year, too. So are digital marketers, as you'll see in another story published here today. We caught up with some tech managers and CEOs about what's making them thankful this year:

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