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Social Business, Social Enterprise News, Analysis

Working in Pajamas: The Downside of Telecommuting

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Working from home is the best job ever ... as long as you're willing to tether yourself to technology, produce twice as much as you would in an office, blur every possible work-life boundary and have the discipline to bite your tongue when someone asks you if you ever plan to get a "real" job.

Telecommuting is a disaster for anyone who is unmotivated, disorganized, thin-skinned or has fantasies about working in pajamas. Trust me. I'm speaking from experience.

And remember this: it's the wrong choice if you expect to have regular lunch or coffee breaks (a blessing in disguise, actually, because you often won't have time to avail yourself of the restroom, either.) Your boss will call the minute you step away from your desk, creating suspicion about whether you're working at all. Differences in time zones mean calls at almost any hour of the day (or night).

No wonder those spoiled, entitled, forever-whining tech-obsessed millennials (aka Gen Y) are just so over this whole telecommuting thing. And guess what? They aren't alone.

This Week: Is IBM Disrupting Email Collaboration? + Why OpenText Invested $1 Billion in GXS

New CMSWire Home Page!
We hope you're finding the new design of our CMSWire.com home page pleasing on the eyes. We launched the new look to kick off the New Year and are confident you'll be able to get the right content at the right time -- whether it's breaking news, digging deeper with analysis or industry overviews from our long list of expert contributors.

Let us know your thoughts on the new design! Happy 2014! 

-- Brice Dunwoodie, Founder, SMG/CMSWire.com.

Roadblocks to Epic Customer Experiences
If customer experience is so critical, why do so many companies stink at it? Our columnist took this to heart, and started a three-part series examining key obstacles that hinder companies from delivering the experiences customers want.

Content Management vs. E-Commerce
This week, we looked at different approaches to bridging the gap between content management and e-commerce. In the first part, we saw that e-Spirit has adopted a best-of-breed approach. We then went on to show how Elastic Path is using e-commerce APIs to integrate content and how Sitecore puts customers at the heart of the retail process by providing personalized content and user experiences.

IBM's Mail Next an Original?
IBM turned a lot of heads when it unveiled plans for Mail Next in the Enterprise at IBM Connect 2014 in Orlando, Fla. But is it all that original, really? Meanwhile, IBM launched at the conference a new global customer experience consultancy.

SharePoint's Transformation
Our three-part series on SharePoint developments concluded this week with a look into how collaboration changes have been transformative. Earlier in the series, we discussed enhancements for capacity and information management and the user interface — designing a new user experience, and coloring documents with rich palettes of metadata.

OpenText Takes Dive for Big Boys
With GXS and its B2B integration services, OpenText is gunning for the top of the space -- and they just might be there already, one analyst told us

Will Internet of Things Ever Take Off?
We take a look at some of the myths surrounding the IoT and examine why it may never reach its potential.

Web Content & Customer Experience Management Guide
Evaluation criteria for web CMS and CXM vendors.
> Download the Guide

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Social Media Addiction and Other Mobile Marketing Trends [Infographic]

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With Lenovo buying Motorola and a new generation of devices on the way, there's rumblings of change in the mobile marketplace. But none of the hardware and network juggling will stem the tide of mobile marketing.

Marketing campaigns are focusing on apps and social media. But as the dollars continue to flow, are marketers who are following the money risky their creativity and niche opportunities? A new infographic highlights the trends.

IBM Looks Forward to Next Generation Computing #IBMConnect

Each year, the IBM faithful gather in Orlando Florida for IBM Connect, previously Lotusphere. This year, IBM combined it with the Kenexa World Conference as well, leading to an interesting mélange of IBM Notes administrators, Domino developers, human resources practitioners and social business strategists. The program was a similar gumbo of topics cutting across several IBM initiatives and product lines. It would be fair to say that, if you wanted to stretch beyond your usual topics, it would be easy at IBM Connect 2014. 

4 Ways to Follow Through on Business Goals

4 Ways to Follow Through on Business GoalsSetting goals is a common undertaking, but it can be useless unless you understand action steps. As a recruiter I usually ask my clients two questions: “What are your goals for this position? What are the actions you are going to take to achieve your goals?” Most of my clients can easily describe their goals but many have trouble articulating the action steps necessary for achieving those goals.

Raising the Bar for the Enterprise Software User Experience

Raising the Bar for the Enterprise Software User ExperienceIn December, The Wall Street Journal reported that Avon Products, Inc. had spent 4 years and $125 million with SAP on a major software project that was being terminated. Apparently, Avon discovered that “users -- the company’s sales force -- found the new system so burdensome and disruptive to their daily routine that many left Avon.” Avon paid dearly in money and time, as well as employees, for a poor user experience. In this case, that cost has been quantified.

Q1 Planning: Top Digital Marketing, Social Business Conferences & Events (29-Jan-14)

Our industry event planner gives you the heads-up on what key industry events are coming around the corner. If we've missed something, don't hesitate to add your event to the list. (You can also view the full calendar here.)

Webinar: Supporting Collaboration without Compromising Security
Join Forrester VP/Principal Analyst Rob Koplowitz on Feb 18th to learn how to better connect workers with their content and with each other in a secure environment.

> Download the Report

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Social Business: The Next Big Thing is Already Inside #IBMConnect

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The smart business of today (and tomorrow) will use technology to make better decisions by leveraging the cloud, big data analytics, mobile and social.

As these four forces converge, businesses will be empowered to scale one-to-one, personalized experiences both inside and outside the walls of the company, hire the right people, capture knowledge across the organization and innovate quicker. These are the central themes emerging at IBM Connect 2014.

But I want to discuss another topic that (thankfully) has been given visibility, prominence and significance at this conference. Today, let’s look at the massive role that the employee plays in the development of a social business. But first ...

Is IBM's 'Mail Next' Just Google Plus for Enterprise Email? #IBMConnect

social business, Is IBM's 'Mail Next' Another Google+ for Enterprise Email? #IBMConnect

IBM’s new social business enterprise email collaboration software “Mail Next” is a “great idea” and “represents the natural convergence of social and email.”

While he's a fan, however, the platform announced at this week IBM Connect 2014 in Orlando, Fla., is not all that original, said Tom Petrocelli of Neuralytix, a New York City-based IT market research and consulting firm. “It’s basically what Google has already done with Gmail, Google Plus and Hangouts,” Petrocelli told CMSWire. “We are seeing this type of convergence in other places: Microsoft also has the pieces and similar functionality in its outlook.com platform or Office 365 plus SharePoint and the Yammer offering.”

Comindware Integrates Project Management, Social Collaboration

Attention, project managers. A new platform called the Comindware Project, integrated with social collaboration, is being released this week. The integration makes you wonder why more PM tools are not fully integrated with social capabilities. 

IBM's Mail Next: Original in the Social Business Enterprise? #IBMConnect

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IBM's new next generation web mail experience is creating the most buzz among attendees at the IBM Connect 2014 conference in Orlando, Fla. today.

The new solution — called "Mail Next" — is being hailed by many on Twitter today as an innovative, exceptional mail experience and a new way to consume and manage email through social-like capabilities.

Some are even calling it the death of Lotus Notes, and one conference attendee and IBM itself confirmed with CMSWire that IBM is, in fact, rebranding toward its IBM Connections brand.

New Patterns of Collaboration in SharePoint

New Patterns of Collaboration in SharePointSharePoint has come a long way in the past decade. In this, the final installment of my three part series, we'll be looking at the new capabilities introduced in SharePoint 2013 that change how companies can collaborate -- remember, if you’re still treating SharePoint like the Web-based file share it was in 2003, it's time for a reappraisal.

A Look at Social Media and the Law

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Social media can be a boon for a company, but the complexities of liability and compliance can transform it to a bane. To help firms navigate unsettled waters, an international law firm created a free online webinar on social media legal policies.

Actiance Captures Enterprise Social Media Data in Alcatraz

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Social business is the norm for most companies these days. But those enterprise social conversations can be hard to track and re-assemble if a company has compliance or other legal requirements.

This week, governance platform provider Actiance revealed a cloud-based archive designed to accommodate the context of social media, a new product that goes by the catchy name of Alcatraz. 

This Week: The Next $10B Digital Marketing Trend + Recipes for a Great Intranet

Responsys a Gap-Filler for Oracle?
One competitor of Oracle's certainly feels this way, and they and others shared their thoughts on what the $1.5 billion acquisition does for the marketing industry.

$10B a Year Marketing
Location-based marketing is coming to a store near you -- are your marketing departments diving in? What you need to know about this trending marketing practice.

Recipes for Intranet Success
Need inspiration? Chris Wright gives us his concise recipe for a perfect intranet. And we looked at how National Geographic built an outstanding intranet

Making the Most of SharePoint
In SharePoint, organizations must embrace changes required for success and move past the traditional roadblocks -- so here's how.  

Stop Ignoring Rogue IT
As Jeff Foxworthy would put it, “If you shared a company document with a colleague using a publicly-available document sharing service, you might just be rogue IT.”

Going After Dropbox in Enterprise
Dropbox wants to be the cloud solution enterprises turn to for online file sharing, but there’s a problem

Who Wins in Business Intelligence?
Forrester says these large enterprises are focusing their efforts on providing their workers with broad, scalable enterprise suites with BI embedded in ERP, customer relationship management (CRM) and financial software packages, as well as lightweight desktop self-service tools.

Forrester Report: Mobile App or Mobile Web?
Better understand both the business and IT implications of your mobile choice.
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