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Social Business, Social Enterprise News, Analysis

SharePoint, Social and Yammer: A Way of Working, Not Just Tools

Unless you are hiding under a rock, then over the past few months you have probably been slammed with the idea of Social in the Workplace. If you are like me, you like to review the demos and look at the concepts but then chuckle a little inside when you have to look at how you actually implement something like the demo in your workplace. Everything sounds great, but how in the world does it all just happen? 

Top Three Weekend Reads: Gamification of SharePoint, Breaking Down Silos for CXM

Super Bowl, Schmuper Bowl. The only game you should care about this weekend is the gamification of SharePoint.

GageIn Business Networking Tool Hones Prospecting, Tracking Features

Sales and marketing teams need to shorten their sales cycles and fill their pipelines, and the GageIn business networking platform has tweaked a few of its core features to help do just that.

Get on the Samepage: Social Collaboration for the People

samepageio_logo.pngYou’re a Dropbox user. Or a Box user. Or you use Google Drive. Which is great. But don’t you want to do more with your files than just share them? Enter Kerio's Samepage.

The Employee Digital Experience - The Need for a User Centric Workplace

There's a lot of discussion about creating great customer experiences, but it's time we take some of the ideas and methodologies learned in that realm and apply them to creating a great employee experience, specifically, to the intranet

Social Plus Gaming = Higher Engagement #ibmconnect

Wednesday's opening keynote at IBM Connect 2013 came in three parts, which continued to reinforced the idea of purposeful application of social in a business environment.  

Report: Most Americans Want Virtual Work, But Expect Traditional Office

Most Americans would prefer to work virtually, but most also believe the traditional office will last for at least another half century. Those conflicts between desire and reality are among the findings in a new survey about attitudes toward virtual work. 

Game On: Bunchball Releases Nitro Gamification for IBM Connections #ibmconnect

IBM’s social software platform for businesses, Connections, is bursting with new features and add-ons. Now there’s one more, with the announcement this week by gamification vendor Bunchball of its first Nitro for IBM Connections. 

Is Changing Company Culture the Biggest Hurdle for Social Business? #ibmconnect

Forty six percent of companies increased their investments in social business in 2012, while 62% said they would do so in the next three years an IBM report has found.

Efficient or Effective: A False Choice and Here's Why

My confidence in the "thought leader" blog posts at LinkedIn is waning. First, there was the ridiculous Inge Geerdens post on being reluctant to hire forty-something professionals. And last month, Ron Baker had written a "Big Idea for 2013", which to me actually seems quite small.

How to Deal with Manager Resistance to Enterprise Collaboration

The most common types of manager resistance to enterprise collaboration that I've come across in my work are: not a priority, uncertainty about tangible ROI, uncertainty about overall business value, and lack of a supportive culture.

Let’s take a look at each one in more detail and explore how to deal with them.

Q1 Planning: Top Customer Experience, Social Business Conferences & Events (30-Jan-13)

Our industry event planner gives you the heads-up on what key industry events are coming around the corner. If we've missed something, don’t hesitate to add your event to the list. (You can view the full calendar here.)

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Social is the [insert your industry here] Shift You Can't Miss #ibmconnect

Tuesday's opening keynote at IBM Connect 2013 focused on how the combination of social, mobile, digital and analytics are having an impact in all industries. IBM Information Management General Manager Bob Picciano, along with IBM Global Business Services new markets Managing Partner, and IBM Public Sector General Manager Dan Pelino, described how these 4 key technology trends combined are leading to a fundamental transformation of front office processes.

A Question about Customer Experience

I've often said, it's not "all about the _____." It's about everything. Focusing on tech or people or process alone is rarely a road to success. The more years I spend looking at technology and the ways that organizations leverage it, the more I find this to be a universal truth.

Workshare Releases Mobile App for Secure Document Collaboration on iPad, iPhone

main_workshare_logo.pngCollaborating on documents has never been easy. Even if you’re working from a desktop with people in the same room there’s bound to be issues, so you can only imagine what it’s like trying to share and edit documents from a mobile device while on the go. Workshare is trying to improve this experience with a new app that aims to offer document comparison for mobile devices.

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