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Social Business, Social Enterprise News, Analysis

Real Story Group Maps Digital Workplace, MarTech Space

Real Story Group (RSG), an independent analyst firm, just released an update to its Digital Workplace and Marketing Technology vendor map.

Given the scope of this technology space, it is hardly surprising that this one contains as many vendors are there are stations in the New York City subway. The research also identified what RSG defines as the trending — and fading — technologies.

Microsoft Tightens Yammer, Office 365 Integration

Isn’t it just great when vendors keep their promises?

That's just what Microsoft is doing with it's latest move towards deeper integration of Yammer and Office 365. Another step towards transforming Yammer to Microsoft’s social layer, it provides a single sign-on for Yammer and a feature allowing users to access Yammer with their Office 365 credentials. What's more, it will work in all the different applications that come with Office 365.

Q4/Q1 Planning: Top Marketing Technology, Social Business Conferences & Events (12-Nov-14)

Our industry event planner gives you the heads-up on what key industry events are coming around the corner. If we've missed something, don't hesitate to add your event to the list. (You can also view the full calendar here.)

You're Invited: Tame the Chaos by Scaling Your Business

Join CMSWire and Pantheon on November 18th for a one-hour webinar on how Open Source solutions can improve your business ops  


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Big Pictures, Micro-Moments: Takeaways from #KMWorld

2014-11-November-Lucas.jpgBig pictures start with small parts. At last week's KMWorld conference in Washington, DC, we were given a taste of both.

Lee Rainie, director of Pew Research Center's Internet & American Life Project, explored a utopian vision of knowledge sharing in the future during his Thursday keynote.

A day earlier, Dion Hinchcliffe, Chief Strategy Officer at Adjuvi, shared success stories: examples of how knowledge management works in businesses that have successfully implemented and integrated social collaboration, both internally and externally.

The lessons became more granular in individual sessions: How contextual awareness in the workplace can help deliver relevant information to employees. Individual storytelling as a pathway to organizational narrative. The importance of the url for a successful search in SharePoint.

Microsoft Wants to De-Clutter Your Inbox

An empty email inbox is apparently a new status symbol in the IT industry — and vendors are lining up to provide products designed to help you manage your mail.

Google has already introduced its Inbox, and now Microsoft is bringing Graph to inboxes to make them smarter.

While the concept of intelligent inboxes is a bit of a contradiction – think of all the trash they attract – Microsoft Graph promises to change that. It will teach inboxes what you want, what you don’t want and dump the rest in a hole called Clutter.

Bye-Bye Microsoft Lync, Here Comes Skype For Business

2014-11-12 skype for business.jpgWhen Microsoft paid $8.5 billion in cash for Skype in 2011, it left some scratching their heads where the product would fit in the Microsoft ecosystem. And while Microsoft has since integrated the software into a number of its products, we now have a better sense of its future. As of next year, the Lync name will disappear and be replaced by Skype for Business.

This is not just a rebranding exercise. It involves joining together the Lync infrastructure with Skype, which includes the ability to use on-premises servers, optional integration with external communications networks and the use of the Skype interface on top of Lync.

Why the Best Digital Workplace Teams Don't Get High on Tech

2014-10-November-Trampoline.jpg“Not another new system.” “I don’t have time.” “There are so many tools already.” If any of these is a common refrain in your organization, it may be a symptom that the digital workplace team is high on technology.

Part of the problem is that shiny new technology tends to make the headlines and attract eyeballs, but we don’t always get to hear the more human stories about what makes those technologies tick.

Discussion Point: Creating Long Distance Collaboration and Teams

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You may not like everyone who works in your physical office. But at least you know people well enough to have reasons to dislike them. After all, you spend eight or more hours together every day.

Not so in the virtual world, where the lack of serendipitous encounters and chance conversations make it all the more difficult to forge connections — and increase the ease of developing biased perceptions.

Sometimes even the warmest and most considerate people sound cold and abrasive on the phone. A shy person can be misconstrued as cool and aloof. And, curiously, someone suffering from massive insecurities can seem narcissistic and egotistical because he insists on hiding behind a wall of faux achievements.

So in the age of remote workforces, when employees are increasingly connected by technology rather than shared desk space, how do we make lofty concepts like collaboration and cooperation a daily reality?

Can we force people on opposite coasts to actually like each other? Or, failing that, can we just get everyone to respect each other enough to embrace a common culture?

SharePoint Migration? Metalogix Knows Who to Call

2014-11-10 Metalogix Clous Accelerator Program.jpg

Fresh off the excitement of its acquisition by Permira Funds, Metalogix is back to what it always did best — data migration and migration tools.

This time it comes in the shape of a new Cloud Acceleration Partner Program which Steve Marsh, director of product marketing at Metalogix, claims will provide anything any enterprise needs for cloud or hybrid migrations.

For those working around SharePoint Online or Office 365, the names of the six initial partners will be familiar: BrightStarr, Cardinal Solutions, En Pointe, Neudesic, Slalom Consulting and Statera.

Week in Review: Social Jam for Smucker's + Microsoft and Dropbox

Pictures Rule
Visuals make all the difference for some important business tasks.

No Jelly for You!
Lessons learned from Smucker's Facebook fail.

Leadership Moves for Jive 
The enterprise collaboration software provider has a new president. 

Lacking Social, Mobile 
Enterprises use social and mobile to improve customer engagement, but not productivity.

Game Over?
With Microsoft and Dropbox connection, is it over for the rest?

Microsoft Cool Again?
Has Office 365 brought back Microsoft's swagger? 

Data-Driven Content Marketing
3 key tools to stop wasting your content dollars.
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How to Raise Daughters Who Are Leaders

2014-07-November-Running-In-Rain.jpgHow do we prepare our children -- particularly our daughters -- to thrive in the economy of tomorrow?

We need to provide the best education within our means, which includes a lot more than the official schooling they receive. The best education I've received has come through good relationships, strong mentors and leaders who took the time to give me sound advice.

Microsoft Delve is Nice, But are Other Options Better?

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Microsoft has finally announced the release of Delve, a project that had been hidden under the code name Oslo and about which little was known.

When it was unveiled at the SharePoint conference earlier this year, then later as part of Office 365, Microsoft described it as a new way of getting working done. With it, Microsoft said, workers could find any content they needed, anywhere

Exciting as the announcement was — at least for Microsoft users — it doesn’t really extend beyond the Microsoft environment. Yes, it can find a needle in the massive haystack of your enterprise content ... as long as that content is in Microsoft applications. 

Few Businesses Use Social and Mobile to Improve Productivity

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Enterprises are using social and mobile to improve customer engagement, but not using them to improve productivity. At least that is the conclusion of new research from UK-based Advanced Business Solutions (ABS).

The findings are somewhat surprising given that the uses of enterprise social networks are largely associated with internal collaboration. But that is a myth, at least in the mid-sized enterprises segment.

Q4/Q1 Planning: Top Marketing Technology, Social Business Conferences & Events (5-Nov-14)

Our industry event planner gives you the heads-up on what key industry events are coming around the corner. If we've missed something, don't hesitate to add your event to the list. (You can also view the full calendar here.)

You're Invited: 7 Principles of Unified Content + Commerce

Join CMSWire and HP on November 13th for a one-hour webinar on generating better results through integrated ecommerce and CMS.
 

> Register Now

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What (Tech) to Wear to Improve Customer Experience

2014-5-November-wearable-tech

The Internet of Things (IoT) has really begun to take shape over the past few years. Individual segments are being carved out and defined such as the connected home and office, IoT retail solutions, connected cars, smart cites, smart grids, and of course, wearable technology, to name a few.

Now wearable tech, which has made quite an impact on the consumer markets, is showing promise for enterprise use. 

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