HOT TOPICS: Customer Experience Marketing Automation Social Business SharePoint 2013 Document Management Big Data Mobile DAM

Social Business, Social Enterprise News, Analysis

8 Features Intranets Can Steal from Customer Experience Solutions

Social Business, 8 Features Intranets Can Steal from Customer Experience"Employees will treat customers the way they themselves are treated”

It’s commonly agreed that satisfied employees lead to satisfied customers, which leads to improved business performance, completing the circle of success. So why don't companies devote the same effort to intranets that they devote to their external websites? 

What Consumerization of IT Means for SharePoint Online, SkyDrive Pro

mobile enterprise,What the Consumerization of IT Means for SharePoint Online, SkyDrive ProBYOD has taken over the enterprise, whether the enterprise likes it or not. But it’s not just BYOD. Employees are turning to consumer versions of file sharing cloud solutions like DropBox, Google Drive, SkyDrive (not to be confused with SkyDrive Pro) and others to access their documents no matter where they are. IT needs to resolve this problem, and it won’t be done by banning the use of these devices and apps. There’s a smarter way.

Modern Intranets and the Technological Circle of Life

Social Business, Modern Intranets in the Technological Circle of LifeUpdates and improvements are commonplace in the enterprise technology world. Business needs change, demands pop up for different functionality and the technology must be amended to meet requirements or risk being rendered useless. This evolution is part of the technological circle of life, and things either survive and thrive or die off completely. 

Which brings us to corporate intranets.

Q4 Planning: Top Customer Experience, Social Business Conferences & Events (06-Nov-13)

Our industry event planner gives you the heads-up on what key industry events are coming around the corner. If we've missed something, don't hesitate to add your event to the list. (You can also view the full calendar here.)

Forrester Report: The Multi-Channel Marketing Mandate
Understand what it takes to reach today's sophisticated customer.

> Download the Free Report

sponsored item

CMSWire Tweet Jam: Defining the Modern Intranet #SocBizChat

Social Business, CMSWire Tweet Jam: Defining the Modern Intranet #SocBizChatAs we close the door on October and gear up for the upcoming holiday season -- yes, I said it -- what better way to spend some time then attending our approaching Tweet Jam? This time around we'll be exploring the state of the intranet -- what role does it fill in internal communications, are social features a given at this point and is it time to retire them?

Three Ways to Drive Business Innovation, Every Day

Social Business, Three Ways to Drive Business Innovation, Every DayWhere do great ideas come from? The kind that drive innovation -- original ideas with purpose that can transform a person, a business or even an entire industry?

It often seems that there is a random creativity to innovation and a dependence on the unexpected, perhaps even the accidental. We cannot simply say, “go forth and innovate.” Or can we?

Are Intranets Becoming Irrelevant?

Social Business, Are Intranets Becoming Irrelevant?Let’s dispense with the hype and marketing speak; an intranet is an internally focused, private website. And like all websites they’re meant to hand out information like a Pez dispenser. They are corporate brochureware and their time has come and gone.

Are Great Leaders Made or Born?

Social Business, Leadership and Psychology: Are Great Leaders Made or Born?Ask experts what the most asked question about leadership is, and they’ll usually answer "are they made or born?" There are dozens of books, decade’s worth of debates and many well-documented studies on the subject of leadership. Nevertheless, the debate rages on.

How Do You Define a Modern Intranet? It's Simple

Social Business, How Do You Define a Modern Intranet? It's SimpleIt's possible to dress up intranets with a lot of bells and whistles, but at the end of the day an intranet should do three high level things and do them well.

Weekend Reads: Preventing Chaos with Content Governance + Defining Social Business (Again)

Weekend Reads: Content Strategy with Content Governance + Defining Social BusinessAnother month has come to a close. The holiday season -- and all the rushing around that comes with it -- will soon be upon us. So while you are still able to relax, why not take some time for yourself to catch up on our featured articles? This week, we talked about what a strong content governance plan provides content strategy. We took another look at defining social business and found out about the potential the Internet of Things has for collaboration.

This Week: The Internet of Things ... Is it Real? Designing for Human Experience and Microsoft's Salvo at Google

Internet of Nothings?
According to new research from Forrester, the concept "Internet of Things" is well developed, but the reality is three to five years away

Design for Human Experience 
Too many of us are preoccupied with page visits or Facebook likes or our listing on Google search. How many of us are actually focused on the human experience

Fully Social, We Are Not
Where are most organizations in terms of being a full-scale social business

Remote Requirements
For a company to deploy a successful work-from-home policy, three main things are needed -- suitability of role, technology and trust.

Strata + Hadoop Conference Unveiled
SAP's announcement that customers can now infuse big data insights from social apps like Facebook, and Cloudera is changing the data game.

Microsoft's Salvo at Google
Microsoft has just taken another pop at Google, this time with the help of MetaVis Technologies, which launched a new migration wizard that can quickly move content from Google Apps to Office 365.

Web Experience Technology is Changing the Game
Take advantage of the today's Ecommerce tools to boost your business.
> Learn More

sponsored item

Most Popular

Editor's Picks

Around the Web

Featured Events (all events | post your event)

Featured Research 

 

Reports of the Death of Remote Working Have Been Greatly Exaggerated

Social Business, Reports of the Death of Remote Working Have Been Greatly ExaggeratedAt the beginning of 2013, it seemed that ever-improving mobile technology and home broadband speeds were finally delivering the “work anywhere” nirvana that so many of us had looked forward to. But since then, two unexpected announcements have caused many organizations to stop and reconsider whether they really want their workforce so widely distributed.

Q4 Planning: Top Customer Experience, Social Business Conferences & Events (30-Oct-13)

Our industry event planner gives you the heads-up on what key industry events are coming around the corner. If we've missed something, don't hesitate to add your event to the list. (You can also view the full calendar here.)

eBook: Measuring Return on Knowledge in a Big Data World
Learn how to connect the dots that turn knowledge into true asset for your organization.

> Get the Free eBook Here

sponsored item

Social Business Tools, Talent Keep Workers on Task

Social Business Tools, Talent Keep Workers on TaskThe productivity of knowledge workers in the digital age clearly depends on the tools and talent available for given projects. Social business systems that include an activity feed with document sharing capability, for example, are important. But so is the right talent to go with them.

Do We Still Need to Define Social Business?

Social Business, Do We Still Need to Define Social Business?Why is it, this late in the day, that when some people talk about social business it sounds like an "everything but the kitchen sink" approach?

Displaying 286-300 of 2540 results

< Previous 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 Next >