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Social Business, Social Enterprise News, Analysis

Where Intranets and Enterprise Social Networks Fit in Your Business

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Replacing an intranet with an Enterprise Social Network (ESN) might strike some as a strange choice. The chaotic information management environment of an ESN represents the complete opposite of a thoughtfully designed intranet. Some question the value an ESN provides against the clear bottom-line benefits of a well run intranet.

To understand where the two fit, you must first understand the value that both provide.

More Collaboration Equals More Value

Greater complexity demands more collaboration equals more value.

As the world becomes more complex, there is an increasing need to specialize in order to develop expertise. The more you specialize the more you must then collaborate in order to solve complex problems. However, the value such collaboration delivers is often hidden in traditional measurement models.

Week in Review: SharePoint Woes + The Future of SEO

SEO's Future Examined
And guess what? It's not SEO.

Why Lenovo Should Anger You
Superfish guts your computer’s security.

Six Key Facts about Windows 10
What you should say in the boardroom.

Road Ahead for Digital Experience
CMSWire Tweet Jam: CX Analyzed.

Hey, C-Suite, It's Your Fault
Blame them for SharePoint failures.

Are Remote Workers Sane?
Productive? Yes. Sane? Questionable.

Lean Content Marketing E-Book 
How to create content on a budget

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A Primer on Cloud Options

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The question for most organizations today is not if they will be moving all or part of their business to the cloud, but when and how. Agility is the name of the game as the demands of an ever-growing global workforces become greater, and a move to the cloud just makes sense -- technologically and for the business.

The advantages of taking your business operations into the cloud have been well-documented: high levels of scalability, a decrease in IT costs and a mobile work environment that allows your employees to plug in and be productive from anywhere. For productivity, most businesses are choosing between two options -- Software as a Service (SaaS) and Infrastructure as a Service (IaaS) -- while some turn to Platform as a Service (PaaS) to create software that is then delivered over the Web.

So how should you decide as a business which setup is best for you? Let’s look at the options.

Google Joins the BYOD Party

For a while it seemed that Google was so busy getting geeky with glasses and driverless cars that it was blind to the big opportunity directly in front of it — bringing enterprise level security to the nearly 1 billion Android mobile devices that, in some way or another, are used on the job or for work purposes every day.

“For many, these phones have become essential tools to help us complete important work tasks like checking email, editing documents, reviewing sales pipelines and approving deals,” said Rajen Sheth, director of product management, Android and Chrome for Work at Google.

“But for the majority of workers, smartphones and tablets are underutilized in the workplace,” he added, noting that the business and innovation potential on these devices is for the most part, untapped.

And though Google initially spoke about separating work data and personal data on mobile devices at its I/O Conference last June, it didn’t make Android for Work available to the masses until now.

The New Age of Intranets: Publishing and Content

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The evolution of intranets is happening even as you read this. Last month we took a look at the role planning and corporate communications play in this New Age of Intranets. Today we'll tackle content.

One of the great hassles with intranets is managing and updating content. It can kill what is an otherwise successful intranet. During the planning phase, clients will propose dozens of great ideas of what types of content to be shared. The hard part comes in with obtaining that content -- creating it, approving it, getting it posted -- on a regular basis.

Publishing is critical to the ongoing success of an intranet. When employees consistently see good, valuable and recent content, your site becomes sticky and you will achieve a better return on your intranet investment. Let's take a look at what this requires.

Blame the C-Suite for Your Failed SharePoint Project

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About two out of three organizations complain their SharePoint projects have stalled (26 percent) or failed to live up to their expectations (37 percent).

And it gets worse, according to new AIIM research.

A majority of respondents blame those SharePoint failures on lack of support from senior management.

Remote Workers May Be More Productive ... But Sane?

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Three years after I joined the remote workforce, I'm finally coming to grips with my daily realities ... having two large dogs as co-workers, socializing on email and eagerly awaiting snippets of conversation with any human who crosses my path.

My water cooler friends are fellow parents, who enable me to discuss important topics of the day — like parking, the kids' homework and whether the crossing-guard is OK, after she goes missing in action for a few days.

I started thinking about this after stumbling on a recent study from ConnectSolutions that insists 77 percent of people who work remotely even a few days a month are more productive off site, with 30 percent claiming they are also more efficient and 24 percent claiming they accomplish just as much in the same time.

Nearly one in four of these remote workers are even willing to work longer hours than they normally do on site to so they can accomplish even more. And 52 percent are less likely to take time off when working remotely, even when they're sick.

But are they happy — or, more importantly, sane? 

Q1/Q2 Planning: Top Marketing Technology, Social Business Conferences & Events (25-Feb-15)

Our industry event planner gives you the heads-up on what key industry events are coming around the corner. If we've missed something, don't hesitate to add your event to the list. (You can also view the full calendar here.)

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Microsoft Boots Google and Facebook in Favor of Skype

Microsoft is pushing Google Chat and Facebook Chat out of Outlook.com. Not surprisingly, it is urging those that need a chat application in Outlook.com to look to its own option, Skype.

In a statement emailed to Outlook.com users this morning, Microsoft explained that it had made the decision because of Google’s decision to discontinue using the the chat protocol XMPP.

Open Up Your Digital Workplace

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Who works for your organization?

Employees probably come to mind first, but usually there are also contractors, contingent or seasonal workers, some consultants, agencies that you outsource to, partner organizations or even whole service departments like payroll that are outsourced.

All of these people contribute to what you do and represent a spectrum of relationships. But often our digital workplaces fail to reflect these nuances, instead reducing it to a black or white, “inside the firewall or out.”

The Million Dollar DevOps Question

2015-23-February-Question.jpgEveryone is trying to define DevOps. Whether it's a three page white paper or an annotated diagram/model, this is perilous territory as the most vibrant thing in the DevOps movement is its lack of a singular definition (i.e., a litmus test). Instead of asking "What is DevOps?" maybe we should be asking "How do you DevOps?"

Do Enterprises Need a Secure Texting App?

Texting apps like WhatsApp, SnapChat and Viber are all the rage in the consumer space. But what about texting apps for the enterprise?

With more companies embracing bring your own device (BYOD), it's logical to assume there's a need for a secure enterprise texting solution. As Shaun Smith, technology practice director at Xceed Group, noted, that BYOD has its benefits — as long as companies conduct due diligence and weigh those benefits against the possible risks.

Enter ArmorText, a Reston, Va.-based company that's developing a secure messaging client for the enterprise, targeted specifically at those in regulated markets. The company has already raised nearly $2 million in outside funding.

ArmorText is positioning itself as the answer to BYOD security concerns: It claims its products and services will make BYOD the rule in the workplace rather than the exception.

Too Many Apps: The New World of Information Overload

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“Did you see my post on Yammer?”

“I didn’t see your comments; didn’t you see my email?”

“I knew you wouldn’t see my email, so I sent you a text message … and a WhatsApp message”

“I was waiting for your call; didn’t you see my LinkedIn update?”

It’s only Monday, but I am already behind. I periodically checked email over the weekend. I thought I could short-circuit the stress of dealing with too many messages on Monday morning, but checking email is not enough anymore. Because while I kept my Inbox empty, I didn't keep up with LinkedIn, Twitter and Yammer … and I missed some important developments. 

The Problem with IT and the Digital Workplace

Technology is what drives the digital workplace and yet for many business executives, the IT department is being seen as less and less relevant.

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