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Social Business, Social Enterprise News, Analysis

eXo Upgrades Open Source Social Platform, Focus on Mobile, Collaborative Capabilities

Social collaboration software provider eXo is releasing version 4.0 of its open source Enterprise Social Platform. eXo says the platform will offer numerous collaborative features and an intuitive user interface (UI).

Microsoft's Top Ten SharePoint Online Features

Since the upgrade of Office 365, we've seen our fair share of commentaries and criticisms of SharePoint Online. But what about Microsoft? What does it think the strong points are? In a recent blog post, Mark Kashman, a Senior Product Manager on the SharePoint team, outlined his thoughts.

Book Review: Smart Leaders, Smarter Teams

SmartLeadersSmarterTeams.jpg

When it comes to most enterprise social, collaboration, information management issues,  the key indicator as to whether it will be successfully integrated or not is if a company’s mindset can be changed to accept, adopt and adapt accordingly. So when it comes to executive leadership, it isn’t surprising that changing one’s mindset about how to govern can be the key to cultivating successful relationships, ideas and innovation.
 

Cloud Collaborator Teambox Offers On-Premises Version for Regulated Companies

Collaboration in the cloud is great, but what if your company has strict security, privacy or compliance regulations? For that market, cloud collaboration provider Teambox is releasing its Teambox On-Premise. 

This Week: 6 Key Elements of Customer Communities + Tips for Better Social Collaboration

Community Building
Customer Communities are a key part of most marketing strategies. But should you build your own community? That's a question you need to ask yourself. Check out our infographic showing 6 key elements of communities.

Early Days for the Digital Workplace
A recent study shows that the workplace has far to go with social, mobile and cloud. For those working on social, here's how you can make social collaboration features more meaningful.

Information Driven Innovation
Technology plays a key role in information driven innovation. Take some time to think about how your data can drive business value.

Google Hangout on Communities
Want to learn more about customer communities? Join us on April 11 at 9am PDT, 12pm EDT for our Google Hangout on the role of communities in customer experience strategy. Get your details here.

Understand Big Data's Impact on Web Experience
If your email system isn’t talking to your CRM, and neither are connected with your web front end, are you really ready to tackle a Big Data project?
> Read the White Paper

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Weekend Reads: The Customer-Centric Business, Learning From the Past

This week kicked off our month-long focus on customer communities and brought in a few more perspectives on employee engagement. The common thread between the two? Get real. Genuine communications and actions will pay back your time with loyalty, advocacy and engagement.

Wrike's Live Editor Adds Feature to Track Changes

Online project management software provider, Wrike has announced a new feature for its Live Editor that allows users to track document changes as they happen.

Five Yammer Features that SharePoint Users are Going to Love

Microsoft recently announced its phased approach for integrating Yammer with SharePoint 2013, so it will be much later this year before we see any meaningful work completed to bring the two platforms together. But in the meantime, users can look forward to easier access to Yammer from within Office 365 and SharePoint Online.

The Holy Grail of Engagement and Why Communities Matter

Engagement for engagement’s sake is not very interesting.

How to Make Social Collaboration Features More Meaningful

The ultimate promise of the Social Enterprise is to build an environment that allows people to work and communicate together no matter where they are -- physically and structurally.

Getting Real About Employee Engagement

When I look at my history of blogging and talks, I realize that employee engagement is the single thread that ties my perspectives together --  it's a topic near and dear to my heart. I believe that without meaningful change in employee engagement, our efforts to gain value from social business are completely lost.

Q2 Planning: Top Customer Experience, Social Business Conferences & Events (3-Apr-13)

Our industry event planner gives you the heads-up on what key industry events are coming around the corner. If we've missed something, don’t hesitate to add your event to the list. (You can view the full calendar here.)

Make Your Social Analytics Data Actionable
In this white paper you'll gain insight into how you can make actionable decisions from social marketing analytics.

> Get the Free White Paper

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Mobile Commerce Market Shows Continued Growth, No Consensus on Mobile Payment Methods

The BYOD (bring your own device) trend is the most popular corporate mobile computing initiative according to “Mobile Commerce: State of the Market,” a new report from Mobile Commerce World and InformationWeek.

McKinsey Global Survey Finds Social Tools Taking Hold in the Networked Enterprise

Over 3,500 executives responded to a McKinsey & Company report on the networked enterprise, and not only are social tools now mainstream at those companies, the leaders are seeing outsize results.

Digital Workplace: Social, Mobile and Cloud - Far from the Tipping Point

“Digital Workplace Trends 2013,” a report based on surveying 362 organizations worldwide, shows that digital workplaces are in very early days.

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