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Social Business, Social Enterprise News, Analysis

Week in Review: Web CMS Selection + Change for Windows Server

5 Web CMS Selection Tips
Know what's ahead.

Mobile Mistakes to Avoid
Listen up, CMOs.

Find the Right ESN
Which works best for you?

Stop Fixing Your Employees
Focus on strengths, new study says.

Gartner's Analytics Dive
Which platform is a winner?

Microsoft Innovates Windows Server
A "dramatic refactoring" is on the way.

Why Companies Are Integrating DAM & Online Proofing 
3 of the Most Commonly Cited Reasons

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Building Customer Communities with Yammer

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The last few years we've seen customer service evolve as social business continues its advance into mainstream business.

Online customer communities have changed the days of a customer calling a 1-800 number to get help or fumbling through a website searching for documentation. Online customer communities connect customers to a rich support community where your employees, technical specialists and customers collaborate to get help, solve issues and answer questions about the products and services you provide.

This approach transforms the way companies interact with and maintain customer relationships, and builds deeper connections.

Are ESNs Just Intranets In New Clothing?

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The term "intranet" has been around for a relatively long time in technology-speak. And while it seems that every time an upstart comes on the scene people question the relevancy of the intranet, I've got something to tell you:

Intranets aren't going anywhere. 

Want Good Employees? Stop Trying to Improve Them

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If you want engaged, happy employees, focus on what they do best, rather than making recommendations for improvement, a new study concludes.

The 2015 Strengths @ Work Survey includes feedback from 1,000 full- and part-time employees in the United States about what motivates them most to keep coming to work every day.

The answer? The opportunity to do what they do best.

Are You Looking for Secure Open-Source Messaging Options?

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The open source community is, if nothing else, fiercely loyal.

Users love the flexibility, the lower cost and the community effort to continually improve the code — and will proclaim these benefits to any and all who will listen.

So it's significant when a survey of this group reveals a failing of any type, in this case a lack of a good messaging system.

Q1/Q2 Planning: Top Marketing Technology, Social Business Conferences & Events (04-Mar-15)

Our industry event planner gives you the heads-up on what key industry events are coming around the corner. If we've missed something, don't hesitate to add your event to the list. (You can also view the full calendar here.)

You're Invited: New Use Cases for DAM in the Enterprise

Join CMSWire and Nuxeo on Mar 5th for a one-hour webinar to discover how DAM is best utilized for your business going forward.

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Which Enterprise Social Network is Right for Your Intranet?

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Some managers may still view them with suspicion, but Enterprise Social Networks (ESNs) are an increasingly common part of the modern workplace, and in cases, replacing intranets. The emergence of consumerized IT has lead employees to expect user-friendly systems that offer the UX and functionality they can find on the Web. A number of ESNs have stepped up to try and meet these needs.

For those thinking about investing in an ESN for the first time -- or who are fed up with their current one -- there’s a range of platforms to choose from. However, picking the right ESN for your organization is far from easy.

Different platforms cater for the needs of different kinds of businesses. The ESN appropriate for an international corporation will be very different to that required by a small company of 30 employees. Considering the scale this kind of investment can represent, choosing the right ESN for your company is therefore a serious responsibility.

Microsoft Will Offer a Peek at SharePoint 2016 at Ignite

Microsoft said today that it plans to give customers a glimpse of SharePoint Server 2016 at its mega-conference in Chicago in May. The news confirms what Bill Baer, senior product manager for SharePoint, told Todd Klindt, a SharePoint Consultant at Rackspace Hosting, last month.

Although Microsoft said it will demo the latest version of SharePoint at Ignite, it still hasn't revealed when the product will be ready for release.

Where Intranets and Enterprise Social Networks Fit in Your Business

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Replacing an intranet with an Enterprise Social Network (ESN) might strike some as a strange choice. The chaotic information management environment of an ESN represents the complete opposite of a thoughtfully designed intranet. Some question the value an ESN provides against the clear bottom-line benefits of a well run intranet.

To understand where the two fit, you must first understand the value that both provide.

More Collaboration Equals More Value

Greater complexity demands more collaboration equals more value.

As the world becomes more complex, there is an increasing need to specialize in order to develop expertise. The more you specialize the more you must then collaborate in order to solve complex problems. However, the value such collaboration delivers is often hidden in traditional measurement models.

Week in Review: SharePoint Woes + The Future of SEO

SEO's Future Examined
And guess what? It's not SEO.

Why Lenovo Should Anger You
Superfish guts your computer’s security.

Six Key Facts about Windows 10
What you should say in the boardroom.

Road Ahead for Digital Experience
CMSWire Tweet Jam: CX Analyzed.

Hey, C-Suite, It's Your Fault
Blame them for SharePoint failures.

Are Remote Workers Sane?
Productive? Yes. Sane? Questionable.

Lean Content Marketing E-Book 
How to create content on a budget

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A Primer on Cloud Options

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The question for most organizations today is not if they will be moving all or part of their business to the cloud, but when and how. Agility is the name of the game as the demands of an ever-growing global workforces become greater, and a move to the cloud just makes sense -- technologically and for the business.

The advantages of taking your business operations into the cloud have been well-documented: high levels of scalability, a decrease in IT costs and a mobile work environment that allows your employees to plug in and be productive from anywhere. For productivity, most businesses are choosing between two options -- Software as a Service (SaaS) and Infrastructure as a Service (IaaS) -- while some turn to Platform as a Service (PaaS) to create software that is then delivered over the Web.

So how should you decide as a business which setup is best for you? Let’s look at the options.

Google Joins the BYOD Party

For a while it seemed that Google was so busy getting geeky with glasses and driverless cars that it was blind to the big opportunity directly in front of it — bringing enterprise level security to the nearly 1 billion Android mobile devices that, in some way or another, are used on the job or for work purposes every day.

“For many, these phones have become essential tools to help us complete important work tasks like checking email, editing documents, reviewing sales pipelines and approving deals,” said Rajen Sheth, director of product management, Android and Chrome for Work at Google.

“But for the majority of workers, smartphones and tablets are underutilized in the workplace,” he added, noting that the business and innovation potential on these devices is for the most part, untapped.

And though Google initially spoke about separating work data and personal data on mobile devices at its I/O Conference last June, it didn’t make Android for Work available to the masses until now.

The New Age of Intranets: Publishing and Content

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The evolution of intranets is happening even as you read this. Last month we took a look at the role planning and corporate communications play in this New Age of Intranets. Today we'll tackle content.

One of the great hassles with intranets is managing and updating content. It can kill what is an otherwise successful intranet. During the planning phase, clients will propose dozens of great ideas of what types of content to be shared. The hard part comes in with obtaining that content -- creating it, approving it, getting it posted -- on a regular basis.

Publishing is critical to the ongoing success of an intranet. When employees consistently see good, valuable and recent content, your site becomes sticky and you will achieve a better return on your intranet investment. Let's take a look at what this requires.

Blame the C-Suite for Your Failed SharePoint Project

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About two out of three organizations complain their SharePoint projects have stalled (26 percent) or failed to live up to their expectations (37 percent).

And it gets worse, according to new AIIM research.

A majority of respondents blame those SharePoint failures on lack of support from senior management.

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