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Social Business, Social Enterprise News, Analysis

How Social Is Your Supply Chain (and Who Really Cares)?

2014-05-August-Life-of-the-Party.jpgForget sharing your results from all those surveys on Facebook. You know the ones: they determine where you should actually live, or which character you would be in Downton Abbey, or even how bitchy you are (New York, Matthew Crawley and none of your business). Business leaders now appreciate that social in the workplace isn't about any of this. What it comes down to is being able to collaborate to make better decisions.

While every industry can benefit from social technology, there are some distinct differences in the patterns of adoption. Many early adopter stories we share are about marketing leveraging social media, but social technologies are also becoming more of an operational tool and that makes them interesting for the supply chain.

Embrace the Shift: Become a Responsive Organization

2014-05-August-Traffic.jpgAs shown by the rise and fall of giants such as Blockbuster and AOL, even the largest organizations can face demise -- and it can happen swiftly. Why do these behemoths of the business world fall from grace? In simple terms, they were unable to keep up with the hyper-connectivity of today’s society.

IBM Focuses on 'Talent and Change'

Tools or no tools, we've been talking about people and talent being a hot commodity. IBM believes it has tools that can lead to the right people -- and keep those people happy

The Armonk, N.Y.-based software giant just released cloud-based software and a new "talent and change" consulting practice. IBM's goal is to help organizations use analytics and behavioral science to identify top talent.  

Part of the IBM Kenexa software offering, it is delivered through the IBM Smarter Workforce initiative.

"The offering bundles bring together new and existing software and services from across IBM's Smarter Workforce portfolio including our social collaboration, analytics, workforce science, digital experience, consulting and of course Kenexa's talent assessment and recruitment capabilities," said Zahir Ladhani, ‎IBM's vice president of its Smarter Workforce. "Delivered through the cloud and supported by the new Talent and Change consulting practice, they're designed to make it faster and easier for clients to implement and scale workforce solutions across the organization."

Silos Divide Us, But Could Make Us Stronger

Social Business, 2014-04-August-Separation.jpgTalent wins games, but teamwork and intelligence wins championships. -- Michael Jordan

A silo is something that divides us from others. It is a set of people that is disconnected from other parts of the organization.

A functioning organization has a purpose and a mission to achieve. When people – increasingly recognized as the lifeblood of an organization, more critical than physical resources, commercial assets, intellectual property and such -- when people are divided, they lack a common focus and the intellectual, professional and personal empathy that allows them to act like a team.

How to Build Company Culture - and Keep Great Employees

2014-4-August-crowd-of-people.jpgRazor Suleman knew he had a problem when he lost 40 percent of his employees in rapid succession. "I dramatically threw my keys on the desk of my second in command and tried to quit," he recalled. 

That was back in 2006, before Suleman transformed what he describes as "one of the worst places to work" to one of the best.

Nothing like a mass exodus of talent to force senior leadership to confront the obvious: You can't buy cool, you can't fake happy and a company can't survive without great employees. Just ask Suleman, founder of Achievers, a Toronto, Ontario- based employee success platform.

Achievers boasts that its cloud-based software helps companies "engage, align and recognize their employees, resulting in higher retention and improved business results." Engaged employees lead to happy customers, which are the key to continued revenue growth and profits, Suleman said.

Social Enterprise Collaboration: It's More than Technology

2014-4-August-CMSWire-Anton-Dom.jpg

SAN FRANCISCO – In the city of technology innovation, I learned the best tech lesson.

It’s not always about the technology. And this is especially true when it comes to social collaboration in the enterprise.

You see, we had our first company meet-up at our San Francisco headquarters this past week (me, and colleague Anton, left, are pictured here). Not a conference call. Not an email. A collaborative chain.  

None of that.

It was human-to-human, the kind of connection where you shake someone’s hand and look them in the eye. Remember that?

We’ve met before in person, but not with our new-faced, growing, awesome team.

5 Technical Keys for Employee Engagement

Social business, 2014-01-August-apathetic-worker.jpg

By now, we understand that employee engagement is one of the keys to corporate success. It allows us to reduce our employee acquisition and replacement costs. It provides additional discretionary effort from our best employees. It helps create a culture where companies are able to focus employee efforts on key strategic goals.

Everybody loves the idea of having better employee engagement within their own organizations. But are companies truly willing to make the investments necessary to actually improve?

The employee engagement problem is readily apparent. Gallup shows that the vast majority of employees are disinterested drudges simply working for a paycheck or for another hour of overtime rather than truly inspired employees who are creative, helpful, and true advocates for the company.

This Week: Microsoft Loses with Google, Wins with Oracle

Make Customer Experience Seamless
The brands that can work out our new technology terrain will thrive.

Sharpen B2B LinkedIn Marketing 
LinkedIn the best B2B social media marketing avenue? Make the most of it. 

Google Docs Jabs MS Office 
Take that, Microsoft. Google Docs just got better at collaborating.

Collaboration, for Free?
A startup is offering a free service to add a Facebook-like collaboration tool to any web page.

Microsoft Owns Oracle
Oracle's big data customers are jumping ship for Redmond, Wash.

Big Big Data Marriage
Hortonworks announces a $50 million investment from HP, but it's not all about the money.

White Paper: The 3 Stages of Digital Marketing Maturity
Tame the complex problem of channel explosion and need for cloud speed.
Download Now

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Support Teamwork in a Mobile and Cloud Environment

2014-30-July-Teamwork.jpgWe work today in a world of unparalleled teamwork. Think back 10 years: most organizational projects were completed by people that worked together in the same location. Now collaboration makes it possible for teams to work together across time zones and locations -- communicating with partners internally and externally. Reaching out has never been so simple.

Technology has made such teamwork possible. But it hasn’t been all smooth sailing. The emergence of mobile and cloud computing have muddied the waters somewhat, making it far more difficult for IT departments to keep systems locked down and secure. So how do you take the confusion out of teamwork in our 24/7 connected world and make sure it delivers value for your organization? 

Q3/Q4 Planning: Top Marketing Technology, Social Business Conferences & Events (30-July-14)

Our industry event planner gives you the heads-up on what key industry events are coming around the corner. If we've missed something, don't hesitate to add your event to the list. (You can also view the full calendar here.)

You're Invited: How to Personalize Website Content

Join CMSWire and Clickability on August 21st. In this one hour webinar, learn how to take effective steps to target content to individual website visitors.
 

> Register Now

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Focus on the Last Mile of SharePoint Automation

2014-30-July-Long-Road.jpgThe rise of social and collaborative networks has changed the nature of the business interaction. The inbox and the Rolodex have become foreign to us. We expect instant access, constant updates and alerts, and data about every aspect of our lives to be readily available. We expect common business activities to be automated, streamlined, easy. Many of our measurements for success in business (certainly from the information worker's standpoint) revolve around the quality of the user experience we receive -- or create for our customers.  

When surrounded by a team of people, it is easy enough get the necessary help from others to work through a complex or confusing business process. However, as an employee in a remote office, most of your daily information worker activities are likely self-driven. Many of the interactions that require involvement from others, who may be located in another time zone, can take time and reduce your productivity while you are waiting. Suddenly it is not just about identifying the right person for an approval or feedback but about balancing their availability against your project and time constraints.

Back to Basics (Again) with Enterprise Collaboration

2014-29-July-Puget-Sound.jpg2014 was the year that we were supposed to get back to basics. We’re now more than halfway done, back-to-school shopping season is upon us and many of us are probably thinking about returning to the work focus after taking advantage of the lazy hot days of summer (on the other hand, who’s up for a sunset sail around the bay?). I’d like to take this time to do a midyear checkup on enterprise collaboration and technology goals.

Facebook Thinks You'll 'Like' Enterprise Collaboration

social business, More Facebook Cloning Coming to Enterprise Collaboration?

Facebook at work. I've never done that. Have you?

But what if Facebooking at work was actually encouraged, maintained by your company itself and used for collaboration?

That could be what's happening in Zuckerberg Land, if you believe the anonymous source who told a reporter last month that the social network's working on a FB@Work platform in its London offices.

Microsoft Tightens the Reins on Office 365

Companies are still signing up for Yammer — despite the fact that user adoption remains a problem. 

In fact, according to Yammer co-founder David Sacks, the British grocery retailing giant Tesco has just inked a 250, 000 seat deal with Yammer. The information was contained in a memo from Sacks to Microsoft employees.

Sacks announced on Twitter late last week that he is leaving Microsoft, but did not specify why.

Take Control of Growing SharePoint Environments

2014-28-July-Conductor.jpgSharePoint is complex. With increased SharePoint adoption comes a number of IT challenges -- more users, more content and increased mission-criticality. Yet managing and maintaining a high-performance environment doesn’t require a costly or complex solution. Staying ahead of a rapidly evolving SharePoint environment requires a commitment to success, backed by proactive and thoughtful goal-setting, testing and measuring.

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