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Social Business, Social Enterprise News, Analysis

How One Female Web Technologist Broke Barriers in Tech

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Martha Elliott remembered walking into the office to interview for a web designer position when she was 40-years-old.

“The interviewer,” Elliott recalled, “looked puzzled and said, ‘I'm sorry we're not looking for receptionists at this time. We're looking for a web designer.’”

“I have to say that the early years were not easy,” Elliott told CMSWire about her effort to break into tech. “As a woman, and especially as a black woman, you had to constantly prove yourself over and over again.”

Week in Review: Don't Fear SharePoint + Windows 7 Support Ends

No More Windows 7 Support
Are you scared?

Emotional Intelligence Meets CX
Businesses will start to feel more human.

Don't Fear SharePoint
Don't worry about customizing SharePoint.

Listen to the Consumer -- in Apps
What enterprise apps can learn.

What's Coming in 2015 for Cloud
Four views on where we're going. 

Know What Your Employees Share?
Better get a handle on it.

 

Create Websites for Optimal Lead Generation 
Your Leads Are Only as Good as the Website that Produces Them

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Companies Desperately Seeking IT Talent

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It would be a simple matter, it would seem, to hire a senior developer with Microsoft Dynamics skills. Yet, Kelly Bedrich, the director of IT for the non-profit firm APQC (the American Productivity and Quality Center), has been having difficulties filing the position.

He has his theories.

One is simply that local talent who can perform development, training and tier 2 support is scarce, he tells CMSWire.com. Another: organizations are starting to realize how critical the customer relationship management (CRM) function is to effective sales and marketing "so they are protecting their resources," he said.

It's not as though the non-profit was trying to hire one or more data scientists, a highly-sought skill. But then again, it might as well be. In general, the demand for IT talent has typically outstripped the supply and as the economy continues to recover that is hardly changing.

What Enterprise Apps Could Learn From Consumer Apps

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Development of mobile apps for consumers and enterprise are two different animals. Consumer apps come from a broad range of sources, from individual hobbyists building Flappy Bird clones to publicly traded kings of the consumer app industry unleashing Candy Crush Sagas upon the workers of the world. For many consumer app creators, the approval process and product cycle is not complicated: make your game or widget, get the bugs fixed, and put it out there for everyone to enjoy. If it’s engaging and you catch viral lightning in a bottle you might see the ROI shortly, from ad impressions or in-app purchases.

Enterprise app development typically includes many more levels of approval, including getting buy-in from an organization’s CTO and other key stakeholders. This can result in more refinement to ensure all the requirements of the enterprise are met, but this comes with the risk that the app could sprawl to become an over-packed, unwieldy platypus.

Slack Extends Collaboration Offering with Plus Plan

Collaboration software provider Slack launched some new features this week that target companies with growing teams.

The San Francisco-based provider is betting on these teams needing help with single sign-on, compliance exports, a 99.99 percent uptime guarantee and 24/7 premium support. It's called a Plus plan, a new option priced at $12.50 per user per month.

"Slack puts all your team communication in one place and integrates with the tools you need to get your job done," a Slack spokesperson told CMSWire. '"They offer a better, more seamless experience than anyone else."

Office 365: 2014 Highlights, Preparing for 2015

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We've heard a lot about the "new" Microsoft over the last few years, complete with promises of fast innovation and the impact this would have on existing products. Microsoft delivered on these promises in 2014, with the addition of many new features and products within Office 365. It was a year of open communication filled with Roadmaps, Yam Jams and User Voice sites. In many ways, 2014 was a fulfillment of the promises made by Microsoft at the last SharePoint Conference.

More Cash for Tech Workers in Silicon Valley Antitrust Lawsuit

Apparently, $324.5 million wasn't enough.

Former tech workers at major Silicon Valley companies could cash in on an antitrust lawsuit settlement for even more money than an earlier deal that was already was the largest of its kind.

The 64,000 or so former employers of Adobe Systems, Intel Corporation, Apple and Google, Inc. have reached another settlement with the tech giants, according to a Jan. 13 letter from a Google attorney to the San Francisco-based US Ninth Circuit Court of Appeals.

Workers claim in the lawsuit the tech companies illegally agreed not to call each other's employees.

Customer Communities: Strategy or Tactic?

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It used to be that transactions were the trigger for relationships.

You walked into a local store to purchase something, and if the transaction was pleasant, you were more likely to return. Organizations tend to view relationships primarily through the lens of transactions: how many times has someone purchased a product, used support, emailed, etc. In this world, the transaction was the beginning of the relationship and opened up access to connect with individual employees and other customers.

Social media changes that. Now the relationship triggers the transaction.

Who Wants To Play With Facebook At Work?

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Facebook unveiled its new social network Facebook at Work today, a sign of its interest in the lucrative office productivity and collaboration market. A smartphone app called Facebook At Work, with the look and feel of classic Facebook, is now available in app stores.

However, just because you can download the app doesn't mean you can use it. "Facebook at Work is only available to people who have set up a work account through their employer," the app states.

Facebook is limiting initial use to a select few companies as it continues to test the platform. The promise is a new social network with familiar interfaces that will limit itself to enterprise communications.

Q1 Planning: Top Marketing Technology, Social Business Conferences & Events (14-Jan-15)

Our industry event planner gives you the heads-up on what key industry events are coming around the corner. If we've missed something, don't hesitate to add your event to the list. (You can also view the full calendar here.)

You're Invited: Security and Compliance in the Cloud

Join CMSWire and M-Files with Doculabs on January 22nd for a one-hour webinar to better protect your information in the cloud and ensure compliance.

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Free Mobile Ad Network Buoys Local Business

The team at mobidart says it’s time to bring consumers and local business back together, and with today’s launch of the company’s free mobile ad network, it's one step closer to making it happen.

CMSWire had the opportunity to talk with the mobidart team to learn more about what their new offering means for small and medium business owners who may not yet have a mobile presence due to cost, difficulty or technical challenges. (The company estimates “80 percent or more of businesses globally don’t have a mobile responsive presence” due to these reasons.)

“Through our own personal experience in business we’ve seen that business owners around the world need help from companies to get them into the mobile marketing space,” said Frank Rice, co-founder and Chief Operating Officer (COO) at mobidart.

Where Social Collaboration Is Heading

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Social collaboration software has come a long way, both in terms of acceptance in organizations (if not daily usage) and products. Ten years ago social collaboration was mostly thought of as Facebook for the enterprise, an unfortunate tagline that suggested frivolity and not utility. Since then, social collaboration has embraced many different types of technology that help knowledge workers find and share content and ideas. An explosion of new ways to work together gradually coalesced into the form we see today. This process is driving what we can expect in the next year or so.

Don't Be Afraid of SharePoint Customization

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When SharePoint first came on the scene many years ago, Microsoft embraced a broad and deep partner ecosystem, supported all sorts of educational events to train people and placed millions if not billions on marketing events, all focused on showing us how to customize SharePoint.

With the release of SharePoint 2013, we suddenly had Redmond telling everyone to stop customizing SharePoint. A lot of companies are now embarrassed and ashamed to admit that they have customized their SharePoint sites. In less than three years it went from de rigeur to risky and questionable.

Week in Review: DAM in 2015 + Information Governance

Looking Through DAM Lens
Two views: DAM's goals in 2015 and beyond.

Where the Mobile March Leads
Time to catch up -- and mobile comes first.

Simply Irresistible?
Microsoft wants to be the digital go-to.

Making Social More Social
Social needs a little face time.

Call for Strategic Governance
Information management needs governance.

IT -- College Degree Required?
What are the educational prerequisites for tech? 

Buyer's Guide: Selecting a CMS that Supports Your Business 
Key insights and current trends to guide you through the buying process.

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Pitfalls of Enterprise Collaboration (and the Solutions)

Collaboration today is critical for any organization’s success. Organizations are becoming more geographically distributed, and though there are some exceptions such as Google and Yahoo, most organizations have no choice in the matter.

Although research claims collaboration works better if teams are all together, there is also the 50 yard rule -- anyone over 50 yards from you will collaborate with you in the same way as they would in a distributed office. Architects are working to create more collaborative physical spaces in organizations to maximize casual serendipitous interactions. Yet most organizations have not worked out how to collaborate face to face, let alone distributed collaboration. Let's look at the most common collaboration and distributed collaboration problems, identify a solution and explore specific actions.

Why does collaboration fail so often? It’s simple: people can’t make the mental shift!

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