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Social Business, Social Enterprise News, Analysis

Building a Digital Workplace with Office 365

Our workday world has changed dramatically with the advent of always on internet access and the explosion of mobile devices in the enterprise. Employees are no longer tethered to their desks in office buildings but are in the field working face to face with clients and customers. Microsoft’s vision for the future of work is made up of the Cloud OS (Office 365) and the mobile devices you use every day to get work done. The intersection between the two is the digital workplace.

3 Ways to Build a High-Performance Learning Organization

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We’ve heard it over and over again. Companies must be agile in order to innovate. They need to make quick decisions in order to survive.

So, why is Edward D. Hess, business consultant and author, telling us to slow down? Author of the book Learn or Die: Using Science to Build a Leading-Edge Learning Organization, he claims it all comes down to learning.

Social Collaboration Software: 2 Leaders Emerge in Rankings

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As we welcome 2015, it's clear that enterprise collaboration software is a booming market.

And if you look to three organizations that provide software rankings in this space, two leaders emerge across the whole rankings landscape: Microsoft and Salesforce.

Only Microsoft's social enterprise collaboration offerings and Salesforce Chatter and Communities got leaders citations in all three organizations we checked: Forrester Research, Gartner Research and G2 Crowd, the latter of which just released this week. 

Several collaboration offerings got cited by more than one org, but only Microsoft and Salesforce got the nod from all three.

CMSWire's Top 10 Social Business Stories of 2014

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What social business stories intrigued readers in 2014? Technology stories about what is working — and what is not — were popular, not surprisingly.

Readers also gravitated to articles that examined deeper trends underway in the workforce. But why listen to me rehash these themes when you can read them first hand yourself?

CMSWire's Top 10 Hits of 2014: Information Management

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The problem about information management is that, in reality, there is little management around most enterprise’s information. New technologies enter the market, old ones are upgraded and the mass of information that is contained in enterprise silos just keeps getting bigger.

Leaving aside the big data space in 2014, which we look at elsewhere, there were a number of initiatives over the year that caught the attention of a lot of people, even if the information management space is just as chaotic as it was at the beginning of the year.

A Look Back: Making Sense of Social Business Trends

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2014 wasn't the year Facebook staked an unshakeable claim for the hearts and minds of brands and consumers. By the time Jan. 1, 2014 dawned, that had already happened.

2014 also wasn't the year that companies became savvy in their use of social media to promote products. Corporates had been there, done that.

Nor was 2014 the year when mobile became a tour de force or the Internet of Things become more reality than theory or collaboration technologies began to offer deep value-add to firms. All of those trends were already underway and headed for true north.

Rather, 2014 was the year this whole wondrous mix of technologies, developments and strategies came together in a coherent approach under the vague umbrella of social business. And come together they did.

CMSWire Top Contributors 2014 - Jed Cawthorne

2014-22-December-Jed-Cawthorne.jpgJed Cawthorne describes himself as an enterprise information management, enterprise content management and collaboration evangelist. His goals are to improve information sharing, process management, content management and social collaboration to create 'knowledge enabled' organizations. In addition to teaching Information Management part-time at University of Toronto, Jed keeps busy with projects for the Legal, Compliance and Investigations & Security teams — as well as writing inspiring posts for CMSWire readers.

CMSWire Top Contributors 2014 - Hyoun Park

2014-22-December-Hyoun-Park.jpgHyoun Park is a prolific tweeter — and much more: A Boston University MBA-trained marketer, a trained social scientist with experience in cross-cultural gender studies and an industry analyst covering social technologies, mobility and enterprise communications. Did we mention he has experience with Moneyball — the analytic quest for success in baseball — as well as other kinds of predictive analytics? We'll make a prediction of our own: You'll enjoy all of Hyoun's posts on CMSWire in 2015.

CMSWire Top Contributors 2014 - Deb Lavoy

2014-22-December-Deb-Lavoy.jpgCreativity and intelligence depend on making connections between disparate bits of information. If you haven't had the pleasure of meeting Deb Lavoy in person, her articles are a close second to seeing what this looks like in action. Deb pulls in references from art, from science, from literature and life and helps us connect the dots into one coherent picture of what great companies can achieve.

CMSWire Top Contributors 2014 - David Lavenda

2014-23-December-David-Lavenda.jpgSome people see a full time job as, well, a full time job. Contributor David Lavenda manages to balance his full time job with completion of a graduate degree in Science, Technology and Society and contributions to multiple outlets, including CMSWire. Underachiever.

David is fascinated by the interactions linking people, organizations and technology and has been named an  International Scholar for the Society for the History of Technology. All this while retaining a sense of humor.

 

CMSWire Top Contributor 2014 - Bill Ryan

2014-22-December-Bill-Ryan.jpgBill Ryan's belief in the power of social at work can be seen in his work, in his Twitter feed where he tweets about social extensively and in his writing. He strives to help people reach that "eureka" moment when they see where social fits in their business processes. Bill has been an active member of the CMSWire community in both the comments and the social feeds and we feel lucky to have brought him over to the editorial side of the site.

Delivering Contextual Experiences Drives Business

In a February 2014 industry brief, Forrester Research defined the Engagement Workplace: the next generation business user experience “that empowers employees using any device to take the next most likely action in their moments of need.” In a subsequent report, Forrester noted that in the Engagement Workplace, the

end user experience [will] help workers focus on their jobs by integrating multiple investments, including employee self-provisioned (cloud-based) applications, collaboration applications, and line-of business applications, which are all mobile-enabled and in the context of business results.”

To understand the practical implications of these findings, harmon.ie recently commissioned Forrester Consulting to conduct a custom study of US IT decision makers to explore the business use case of cloud-based technology investments and how they plan to develop the optimal end-user experience within their organization.

The Real Force Behind the Digital Workplace

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The digital workplace is grabbing much of the spotlight these days as interest in moving from physical to virtual workspaces grows. Given our heritage of “clustered workplaces” dictated by the lack of transportation and communication resources in the 18th century, such a movement would seem to make eminent sense.

While a lot of the attention focuses on the availability and use of the technology that make it possible, there is a second major component to a digital workplace: the workers who, in the end, will make it succeed … or not. Because the tools alone don’t usually do the work, our primary concern should be on the workers and the organizations in which they work.

What's Hot and What's Not in Enterprise Mobility Trends

2014-22-December-Cell-Phone-Ski.jpgMobility has been a hot topic in the enterprise space for nearly two decades, but the times have changed since the world was dominated by Blackberry and Palm. The enterprise mobility space is now a robust, highly specialized, and rapidly responsive environment where even Microsoft allows users to edit Office files on third-party mobile applications.

Why? User experience, integration and productivity rule the market. And for IT administrators, understanding the trends that drive this ever-changing marketplace is crucial.

Electricity Transformation Strategy

Imagine it’s the early 20th Century and electricity is all the rage. Companies are hiring Chief Electricity Officers and the hottest topic for boards is how to develop an effective Electricity Transformation Strategy.

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