Software-as-a-service News & Articles

 After a short delay, Oracle has completed its deal to acquire RightNow, a cloud-based provider of call center automation, sales force automation and customer relationship management solutions.

Even if you aren’t an Apple fan, you have to admit the iPad is lust-worthy. Since its introduction in early 2010, consumer adoption of the device has exploded. Now, iPad use is growing in the enterprise. Apple’s iPad is lightweight, easy to use and snappy, making it almost the perfect enterprise mobility device -- almost.

Microsoft is adding new features its least expensive Office 365 subscription tier, the Kiosk Worker Plan. For a few additional dollars per user per month, users receive some useful capabilities and twice the email storage.

Users of cloud-based Google Apps and Google App Engine can sleep a little more soundly at night knowing that their data is safe and secure with Google. Google (news, site) announced that they have completed SSAE-16 Type II and ISAE 3402 Type II security audits.

Ingeniux, an enterprise 2.0 WCM provider, has recently started offering three new SaaS packages for Ingeniux OnDemand, its hosted web content management solution.

The new approach is called “web content management by the slice” (hungry yet?) and allows customers to buy exactly as much of the Ingeniux CMS software as they need — without the headaches of hardware and bandwidth — all in a hosted environment.

As more companies jostle to take advantage of the white-hot Software-as-a-Service (SaaS) solution space (also known as “on-demand software”), SpringCM hopes to strengthen their leadership position by releasing an updated version of their SaaS Enterprise CMS.