Customer Experience Management (CXM), Information Management, Social Business
 
 
 

Stephanie Lemieux News & Articles

Auto-Classification: Friend or Foe of Taxonomy Management?

Ah, metadata and taxonomies: what’s not to love? Ask your content creators and you’ll be told loud and clear: having to apply said metadata and taxonomies to content through tagging.

Do I Still Need an Add-on for Taxonomy in SharePoint 2010?

A few years back, when clients would come up to me and ask, “How can I implement taxonomy in my SharePoint collaboration portal?” I’d say, “You can’t. At least not without some serious pain and suffering.” Back in 2007, SharePoint and taxonomy just didn’t play well: You couldn’t do hierarchical tagging without clunky workarounds, faceted search was near impossible… It was a misery for Microsoft customers, but a happy playground for many taxonomy management tool vendors, who jumped on the opportunity to create add-ons to fill this wide gap.

Open-Source Options for Faceted Search, for the Budget Conscious User

Faceted search, or guided navigation, has become the de facto standard for e-commerce and product-related websites. And e-commerce sites aren’t the only ones joining the club: other content-heavy sites such as media publishers, libraries and non-profits are tapping into faces to create an optimal search experience. Faceted search is also hitting its stride behind the firewall, being found in intranets and enterprise search applications.

But what do you do when you don’t have the budget to get one of those fancy commercial search applications from the large specialized vendors, like Endeca or FAST?
 

Social Tagging and the Enterprise: Does Tagging Work at Work?

As social tagging grows increasingly popular on the Web, organizations are curious to see how this trendy Web 2.0 approach can benefit the business world.

Poll Results: Usability is Top Digital Asset Management (DAM) Challenge

We recently wrapped up a poll exploring our readership's Digital Asset Management challenges. The question was: What's your biggest Digital Asset Management challenge? The top response? Usability. Are you surprised?

We discussed the poll results with a few DAM specialists, including CMS Watch analyst Theresa Regli. Here are the highlights and take-aways.

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