Transparency News & Articles

Work for the government? If so, you have received a direct order from our commander-in-chief to get your records in order. Two weeks ago, President Obama gave federal agencies four months to come up with a plan to reform records management by moving to electronic records management systems. So what now?

We’re live from Gilbane Boston 2011. Over the course of these two days, we’ll be examining the key elements of content, collaboration and customers so we can better understand how they all come together to enhance customer engagement across platforms, be it web, mobile or social. New social technologies and web content platforms can aid our approach, but the words we use and the way we share can also influence our impact.

As we enter the fourth week in our Social Media Marketing 101 series, we’ve already outlined a lot of the basic details necessary for developing an effective social media marketing strategy. Now that you know who you are, what you do and the right keywords to use to describe your brand/company/product, as well as the appropriate goals you hope to achieve with and for your customers, it’s time to figure out a way to manage it all.

The Internet promises to provide us with different perspectives, points of view and opinions, but we continue to form connections with others whose views are similar to our own. Creating a safe environment of friends and followers, whether online or off, is great for support, but if it’s feedback and constructive criticism you’re after, Eli Pariser -- former executive director and current board member of MoveOn.org and author of the new book, The Filter Bubble -- says to expand your circle.

Auto insurance? Check. Homeowner’s insurance? Check. Life insurance? Check. Twitter insurance? -- Say what?

Think you know what websites have the best usability?

A survey by the UK-based research firm Webcredible found that the top performing industry sectors were news and media websites, followed by travel and utility websites. The sites voted most unfavorably belonged to local authority and government sector websites.

The study surveyed 1,000 users during the last quarter of 2009. The results indicate that some industries could improve from a renewed focus on their interfaces.

Transparency in projects is becoming a requirement for many organizations today. SharePoint provides a number of out of the box features and integrations with third party tools to support the transparency required. But even before you go about designing the solution, make sure you have your transparency objectives and processes in place.

Editor's Note: Read more about the importance of SharePoint in the organization in Dux's two-part series "5 Reasons Why Executive SharePoint Ignorance is Not Bliss".

Since the release of the fourth version of their first multi-case, multi-party eDiscovery review platform with process analytics, CaseCentral (news, site) has been hard at work simplifying the way early case assessments are managed.

Today, they offer an Early Case Assessment (ECA) offering that is seamlessly integrated with the eDiscovery review platform, eliminating the need to export data to another tool for ECA analysis.