Customer Experience Management (CXM), Information Management, Social Business
 
 
 

Web Content News & Articles

Introducing the Google Wave Extensions Gallery

Erm, remember Google Wave? You know, that thing with all the things, and the chatting and the e-mailing, and the collaboration. Well, it just got more things. Google introduced the Google Wave Extensions Gallery bright and early this morning. Developers? For the sake of Wave, please get on this.  

The Popularity of Social Networks Does Not Mean the End of Email

Many of us have wondered if and when social media will knock out the need for e-mail, but a survey from Econsultancy suggests that we’re far from losing touch with our inboxes. In fact, Econsultancy says social media is being used to enhance the effectiveness of e-mail.

Virtual Moment Rebrands as WebDAM, Focuses on DAM

WebDAM_logo_2010.jpg Maybe it’s because of the growing popularity of SaaS, but Virtual Moment, LLC has announced that it is changing its ‘Doing Business As. . ‘(DBA) name from Spitfire Photo Pro to WebDAM, and said it will concentrate its resources on SaaS digital asset management (DAM).

Google Dresses Up RSS Feeds in Google Reader Play

In what looks like an attempt to make RSS more fun, Google has released a little tool called Google Reader Play. The Google Reader alternative allows users to browse headlines one at a time in an image-heavy environment, rather than wade through streams of text. 

TweetShare Markets Your Brand Social Media Style

tweetshare_logo_2010.JPGFuzeBox kicked out a new Twitter-based application for rich media, publishing content, promoting offers, and creating conversational threads. Basically, it’s like Twitter plus FriendFeed, wrapped up in a neat little package for marketers.

Pew's Future of the Internet IV: Google Will Not Make Us Stupid

Pwe_FutureOfInternet.jpgThe fourth "Future of the Internet" survey is now available from the PEW Internet and American Life Project and Elon University’s Imagining the Internet Center. In this latest survey we find that Google will not make us stupid. In fact, our reading, writing and knowledge sharing capabilities will be improved. But that's only the beginning.

Web Economy: The Shift to Service

Cloud computing and virtualization reflect a general movement driven by the Web: a shift towards a more service-driven economy.

Shout'Em Brings You DIY Mobile Social Networks

Shout'Em Brings You DIY Mobile Social Networks Here’s a fun Friday thought: Mobile social networks that are private, targeted to niche groups and location-based.  

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Google Exec Says Desktops Irrelevant in Three Years Time

"Go mobile young man" is the cry as a top Googler (news, site) echoes his bosses sentiment on the smartphone being the way forward.

A New Model Aims to Reinvent Web Publishing

Advancing Digital Storytelling with StoryRiver Media

When we last spoke with Jim Gaines, we talked about the future of digital publishing. Recently we had the opportunity to catch up with Gaines again. This time, he had a story to tell.

Google Sees Stars, Personalizes Search with Fun Feature

This week Google added a new feature to their Search functionality and it is oh-so-handy.  

Basically, it’s the stars you use to differentiate messages in Gmail, but now you can use them to favorite search results (just like Tweets!). Simply click the star marker on any search result or map, and the next time you perform a search, your relevant starred items will appear in a list right at the top of your results:

 

google_stars.JPGGoogle Stars in Search 

Google says that Stars--which also sync with Google Bookmarks and Google Toolbar--will replace Big G's SearchWiki service. Never heard of it? Understandable; it seems hardly anyone uses it anyway. 

"In our testing, we learned that people really liked the idea of marking a website for future reference, but they didn't like changing the order of Google's organic search results," wrote Cedric Dupont, Product Manager and Matthew Watson, Software Engineer, on Google's official blog.  With stars, we've created a lightweight and flexible way for people to mark and rediscover web content.

Though Stars works with Google Bookmarks, users can still "favorite" things instead of bookmarking them, providing yet another example of a Google lock-in system, being that you can take your bookmarks to another search engine, but you can't take your Google Stars with you

As with most of G's features, Stars for Google Search and Maps will be rolled out in stages, so keep an eye out. 

Key Questions Rarely Asked About Website Content Migration

Benjamin Franklin said, “By failing to prepare, you are preparing to fail.” Obviously Ben wasn’t thinking about migrating web content from one CMS to another. But anyone who has spent time in content management implementation knows how his words apply here.

Social Media Marketing with Facebook and Omniture

Social Media Marketing with Facebook and OmniturenWeb analytics company Omniture (news, site) bets that your brand has a Facebook application, and that you’d love to know how it’s performing.  

Web Analytics Gets Cozy with Customer Feedback

omniture_logo_2009.jpgAs the quest to understand Web analytics continues, Omniture (news, site) is doing what they can to provide the answers. Their recent partnership with Kampyle, a company specializing in customer feedback, is one of the latest attempts.  

MadCap Offers Native Support for Mobile Publishing

madcap_logo_2010.JPGXML-based technical authoring tool provider MadCap (news, site) is back with a pretty sizable load of updates. In addition to the newest releases of their product suites—MadPak and MadPak ML (multilingual)—their publishing software, Flare 6.0, has added support for authoring to mobile devices.  

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