Web Engagement News & Articles

Joomla! continues its rise as one of the most popular Web CMS systems in the world, let alone one of the most popular open source versions.

Have you ever had a moment when you heard something so doomed to fail, so absolutely guaranteed to result in catastrophe, that it made you feel for a split second like you were falling?

Advances in an artificial intelligence technique known as deep learning are helping companies like Microsoft and Nuance create powerful speech analytics and voice recognition software at a much quicker pace than ever before.

The customer has always been king, but social media -- Facebook, Twitter, texts, chat, forums and email -- have profoundly affected customer expectations, giving them more power and influence and changing customer relationship management in ways we could never have imagined even a decade ago.

Online sales on “Cyber Monday” -- the Monday after Thanksgiving -- were up 30% this year from Cyber Monday 2011, making it the most successful day of mobile shopping in history, according to analysis from IBM. Interestingly, mobile commerce drove much of the increase while social commerce actually decreased from last year.

Content optimization software provider InboundWriter today released an enterprise version of their online application. The software, which initially catered to individual writers, has been updated so it will appeal to larger organizations that publish online content. 

 RIM will show off the make-or-break BlackBerry 10 devices at its Jam event next January, with the smartphones launching for sale in stores the following month.

It’s been a DAM stormy week, at least for some of us on the East Coast. Nevertheless, in digital asset management news: PublishingNOW updates, StrongBox gets together with eMAM, VYRE’s Brand goes 2.4, and open source systems and video assets attract some tips. 

It’s time for the Facebook App of the Week. This week were are concentrating on Survey Monkey, a poll-based app that allows users to post polls and surveys to their fan pages.

The Magic of Social
An IBM CEO Study says social makes for better employees and better business processes.

Gartner also weighed in with its Magic Quadrant for Social Software -- identifying leaders and encouraging social vendors to work as an enterprise layer.

Marketing Automation Acquisitions
Breaking news: Pardot acquired by ExactTarget for US$ 95 mil -- marketing automation maturity is coming...and no doubt, further acquisitions.

Got Smart Engagement?
Our recent "Smarter Web Engagement" webinar was a great success -- you can now watch the webinar on-demand.

Social Business Tweet Jam - Oct 24th
Get ready for our #SocBizChat Tweet Jam on October 24th. You can check out the Tweet Jam questions and panelists here.

Most Popular

• Oracle Iron vs. SAP HANA: Will the Battle for Big Data & Analytics Play Out Like Reality TV? #oow
• Gartner Magic Quadrant: Acquisition Activity Booms In Social CRM Space, Jive, Lithium, Salesforce Dominate
• Privacyfix Extension for Chrome, Firefox Puts Users in Control of Their Online Privacy
• Six Core Digital Workplace Capabilities: Designing with the Workforce in Mind
• iPad Mini Images and News Leak Ahead of Official Event Invites

Editor's Picks

• Gartner's 2012 Social Software Magic Quadrant: IBM, Jive, Yammer, Salesforce and More
• Is There a Future for Enterprise Search?
• Intranets: Your Not-So-New Collaboration Frontier
• The DNA of the CIO: Less Tech Geek, More Business Leader Needed
• The New Box Experience: Building a Dream in a Box #BoxWorks

Around the Web

• Be Worthy of Your Customers' Attention
• The Rise of Visual Content: 8 Thought Leaders Weigh In
• The Paradox of Preparing for Change
• HR Doesn’t Get Enterprise 2.0 – But They Should
• Stop attacking ‘web-first’ as if the world is going to stand still

Featured Events (all events | post your event)

• Oct 21 -- IBM Information On Demand Las Vegas 2012
• Oct 24 -- CMSWire Tweet Jam: The Evolution of Enterprise Collaboration & Communication
• Oct 29 -- DOCUMENT Strategy Forum Connecticut 2012
• Nov 14 -- Forrester's Customer Experience Forum West Los Angeles
• Nov 27 -- Gilbane Conference in Boston

Featured Jobs (all jobs | post your job)

• Copywriter in San Francisco at Salesforce.com
• Content Strategist in Chicago at Manifest Digital
• Content and Communities Manager in Washington at Hibu
• Senior Technical Marketing Manager in Los Angeles at Liferay
• Regional Sales Manager in San Francisco at Elcom

Your digital channels aren't fields of dreams. You can’t just build them and wait for engaged people to come.

Managers of digital channels must intelligently engage their visitors -- and that’s not an easy task. CMSWire, Semphonic and Sitecore recently explored the topic of Smarter Web Engagement during a live webinar and even livelier Q&A session. Here's the written recap and the full video replay.

Ingeniux has released its CMS 8, with such features as a new deployment server technology, improved mobile optimization and new ASP.NET developer capabilities.

Digital marketing is being disrupted. New technologies, including social media, and increased consumer sophistication are requiring digital marketers to rethink how they engage their audiences.

As detailed in CMSWire's August 8th webinar, “Rethinking Web Engagement - Leading with Content Marketing,” by changing their approach to a content- and journey-centric marketing strategy, marketers can weather this change and distance themselves from the competition.

Read on for a recap of the webinar content and to access the full recording of the event.

Salesforce is buying startup GoInstant, a Canadian firm that designed a unique co-browsing technology that allows two or more people to browse the same website without any downloads or browser plugins.

Oracle is combining two of its products, Oracle ATG Commerce and Oracle Endeca, into a single solution called Oracle Commerce. The new Commerce is designed to centrally manage customer engagement strategies, provide personalized user experiences and offer scalability that can meet demands.