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Web Experience News & Articles
By Katie Ingram
| Thursday May 30, 2013
The check mark that confirms the owner of a Twitter page is who they say they are is now part of Facebook, as the social network has introduced its own version of the feature.
By Katie Ingram
| Thursday May 30, 2013
Social media is a tool that everyone uses, but not all brands need a Twitter, Instagram or YouTube page. If you're a small business trying to get started in social media, here's what to consider before signing up.
By Barry Levine
| Thursday May 30, 2013

Prediction of retweets of President Obama's tweet about his family dog
Some tweets get retweeted many times, some a few, and some just sit there. Now, researchers at M.I.T.’s Sloan School of Management have developed a model they say can predict the number of retweets a given tweet will engender -- and they can make the prediction within minutes of its posting.
By David Roe
| Thursday May 30, 2013
It seems as if Google is out to make life easier for its users as Gmail gets a new look with tabbed email sorting functionality for those that are struggling to keep a lid on their inbox, while a new mobile admin app for Android devices has also been released.
By Joyce Hostyn
| Thursday May 30, 2013
"The average man is by nature indolent -- he works as little as possible. He lacks ambition, dislikes responsibility, prefers to be led. He is inherently self-centered, indifferent to organizational needs. He is by nature resistant to change. He is gullible, not very bright, the ready dupe of the charlatan and the demagogue" -- Douglas McGregor, The Human Side of the Enterprise
These are a few of the assumptions underlying some of the management practices and theories of change we inherited from the industrial age.
By David Roe
| Thursday May 30, 2013
Web content management platform provider Drupal.org has advised its users to reset their passwords after admitting it had been hacked. There were no specifics offered on exactly when the hack had taken place nor how many accounts were compromised, but according to some reports it may impact nearly one million user accounts.
By Chris Bucholtz
| Thursday May 30, 2013
Most companies invest in CRM because they think it’ll help them close more sales. But another great reason to put together a sound, end-to-end CRM strategy is to avoid some sales.
By Barry Levine
| Thursday May 30, 2013

Icenium 1.5 features integration with Kendo UI DataViz for creating charts, dashboards
Telerik has updated its cross-platform Icenium development platform. The new incarnation, version 1.5, is designed to simplify mobile app development by adding cloud-based services, eliminating the need for supporting infrastructure.
By Chris Knight
| Thursday May 30, 2013

As part of the Galaxy family's ever-growing line up, Samsung has officially unveiled the Galaxy S4 Mini for those with diminutive digits, but while the baby of its own family, it is still a touch bigger than an iPhone 5.
By Anthony Myers
| Wednesday May 29, 2013
Personalization online has been a dream of commercial websites since the Internet's rise to prominence 20 years ago, and startup Evergage hopes to bring that Web experience fine tuning to marketers everywhere.
By Katie Ingram
| Wednesday May 29, 2013
Maintaining a good customer experience is the ultimate goal of any marketer, but according to a new report from IBM, many marketers aren't doing well in this task.
By Julie Hunt
| Wednesday May 29, 2013
Analyzing customer behaviors and journeys takes a lot of work, but from the customer’s perspective, it’s simple: did I get what I wanted or needed -- or not?
By Barry Levine
| Wednesday May 29, 2013

It’s not every day that you see the word “cool” used in the title of a Gartner report. But that’s certainly an appropriate descriptor of five selected agencies that strike the delicate balance between brand promotion and e-Commerce, as described in the new report.
By Katie Ingram
| Tuesday May 28, 2013
With video playing a bigger role in creating rich customer experiences, advertisers and marketers are looking for ways to improve videos' engagement levels. One company that is looking to help is Viewbix, with its integrated video app platform.
By Katie Ingram
| Tuesday May 28, 2013
According to a recent report, Facebook advertisements are quietly going through a redesign that will affect how they are displayed on the social network.