Web Operations News & Articles

Great websites help you complete simple, common tasks in a fast, efficient manner. They are boring to design and manage.

The biggest challenge a website manager has is to understand how humans work, not how content management software or search engines work.

The Microsoft Office Online team that manages the Excel website has five people and looks after about 1,000 pages. That's 200 pages per person.

What’s it gonna take to get organizations to take their web sites seriously? By seriously I mean staff them, fund them and manage them?