Web Operations Management News & Articles

This year's Gilbane SF started with a day of pre-conference workshops. In one of them -- Managing the Web: The Fundamentals of Web Operations Management -- Lisa Welchman, founding partner of WelchmanPierpoint, discussed the challenges faced by today's web teams.

"Web managers tend to have the world wide web on their shoulders," said Welchman, emphasizing the enormity of complexities that go into web operations management. If web operations management is not done right, one of the outcomes is poor web experience, resulting in lost revenue. But there are ways to make your web operations efficient and successful.

Lisa Welchman’s keynote speech on Web 2.0 and Web Operations Management was one of the top five sessions of Web Content 2008 (according to evaluation forms). Her message was simple, yet profound: you can’t do anything cool on the Web if you lack mature Web Operations Management practices.