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With all the recent predictions for the new year, it can get a little overwhelming to think of all the opportunities that lie ahead. Such a whirlwind of hope and optimism can cause many of us to lose focus and forget the lessons learned from the year before. Fortunately, the folks at Human Factors International, a company focused on software usability is here to help.

No matter how you feel about measuring your site’s stats, whether you think it to be an unfortunate driver of style over substance or as the gold standard of usability, the truth is that user experience (UX) metrics are factored into most marketing and design strategies.

Yet, there hasn’t always been a clear method of how to best interpret and use UX metrics. Until now.