Customer Experience Management (CXM), Information Management, Social Business
 
 
 

Webcredible News & Articles

Challenges With Transparency, Usability and Government Websites

Think you know what websites have the best usability?

A survey by the UK-based research firm Webcredible found that the top performing industry sectors were news and media websites, followed by travel and utility websites. The sites voted most unfavorably belonged to local authority and government sector websites.

The study surveyed 1,000 users during the last quarter of 2009. The results indicate that some industries could improve from a renewed focus on their interfaces.

An Accessible CMS for Government Websites

webcredible_logo_2009.jpgWebcredible has noticed that governmental types aren't all that bright when it comes to technology (Barack Obama and Al Gore excepted) and has developed a highly accessible content management system for those in power at all levels.

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