New CMSWire Home Page!
We hope you're finding the new design of our CMSWire.com home page pleasing on the eyes. We launched the new look to kick off the New Year and are confident you'll be able to get the right content at the right time -- whether it's breaking news, digging deeper with analysis or industry overviews from our long list of expert contributors.
Let us know your thoughts on the new design! Happy 2014!
-- Brice Dunwoodie, Founder, SMG/CMSWire.com.
Roadblocks to Epic Customer Experiences
If customer experience is so critical, why do so many companies stink at it? Our columnist took this to heart, and started a three-part series examining key obstacles that hinder companies from delivering the experiences customers want.
Content Management vs. E-Commerce
This week, we looked at different approaches to bridging the gap between content management and e-commerce. In the first part, we saw that e-Spirit has adopted a best-of-breed approach. We then went on to show how Elastic Path is using e-commerce APIs to integrate content and how Sitecore puts customers at the heart of the retail process by providing personalized content and user experiences.
IBM's Mail Next an Original?
IBM turned a lot of heads when it unveiled plans for Mail Next in the Enterprise at IBM Connect 2014 in Orlando, Fla. But is it all that original, really? Meanwhile, IBM launched at the conference a new global customer experience consultancy.
Our three-part series on SharePoint developments concluded this week with a look into how collaboration changes have been transformative. Earlier in the series, we discussed enhancements for capacity and information management and the user interface — designing a new user experience, and coloring documents with rich palettes of metadata.
OpenText Takes Dive for Big Boys
With GXS and its B2B integration services, OpenText is gunning for the top of the space -- and they just might be there already, one analyst told us.
Will Internet of Things Ever Take Off?
We take a look at some of the myths surrounding the IoT and examine why it may never reach its potential.
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