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Yammer News & Analysis

Microsoft Fiddles With SharePoint Pricing

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It’s hard to see the justification, but Microsoft just announced it will cut back four of its payment plans for SharePoint Online and Office Online once the plans expire at the end of June.

While Microsoft certainly can cut back on plans whenever it wants, especially when those plans expire, the lack of an explanation could leave a bad taste in the mouths of enterprise customers facing higher prices in replacement plans.

In fairness to Microsoft, it does go into some detail about how the new plans are going to operate, and also says that it will be offering “one-time price discounts for EA [Enterprise Agreement] customers to cover the additional cost associated with transitioning to the higher priced plans." 

Why Social Implementations Fail

2014-13-June-Stalled.jpgIn early 2013 Gartner published a report indicating 80 percent of Social Business efforts will not achieve their intended benefits through 2015. That is a staggering number and a bold prediction to say the least. Gartner can back up  from the data unearthed during its extensive research into social business.

At the same time, the importance of social as an integrated business tool is mounting. In 2013 MIT Sloan Management Review released a report stating that 18 percent of respondents to their Social Business Survey in 2011 said social was “important today.” In 2012, that number increased to 36 percent and in 2016 this number is expected be 69 percent.

As social grows across industries and vertical markets, many companies are facing common implementation barriers. The interest in using the solution runs high at the start and then slowly drops off as organizations move to deploying it across the company, leaving many organizations wondering why this is happening and how it can be addressed.

Yammer Expands Support to 28 Languages

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Social business is only as good as the ability to communicate in the local language. 

To tackle that, Yammer is offering localized versions. The web client now supports 28 languages. In addition, its mobile apps come in 12 languages and both the iOS and Android apps have a message translator.

Yammer Chats Synced With OneDrive, SharePoint Files

Tossing around a Microsoft Word doc for review via email is a long-gone practice.

Microsoft hopes document collaboration is that much easier in the enterprise with its release today of document conversations, a new enterprise social experience feature applied across Office 365. Microsoft announced the news in a blog post authored by Christophe Fiessinger, a group product manager on the enterprise social team.

How Businesses are Benefiting From Social

2014-29-May-Whole-Foods.jpgOne of the biggest topics to emerge from the Microsoft conference circuit this year is the concept of “working like a network” -- encouraging companies to rethink how they operate, collaborate and communicate by using enterprise social technologies to eliminate departmental silos. This allows companies to better adapt and respond to ever-shifting market conditions as well as improve knowledge sharing.  

To get a good understanding of what that vision looks like, watch Yammer’s Moments video. It shows how people within a responsive organization used Yammer to collaborate and create a product that made a difference for its customers. The video ends in a new product design job for an administrative coordinator, happy customers who fulfilled their goals, and a warm feeling about the power of enterprise social. This isn’t just marketing hype either: McKinsey & Company recently conducted a survey of leading enterprise companies on the use of social networks, and nearly 90 percent reported a measurable business benefit gained from implementing social platforms.

The Innovation Based Business Case for Social

2014-28-May-First-Flight.jpgIn management science innovation is typically thought of as a process which results in beneficial changes through novel ideas or solutions. Innovation is about change -- and change, volatility and flux have been the defining features of the business landscape since World War II and especially since the 1970s. As one commentator succinctly put it in 1990, organizations must “get innovative or get dead."

Let's examine four ways social business can be associated with innovation and look at the different ways each measures value.

Integrating Yammer with SharePoint 2013: Navigating the Options

2014-22-May-Directions.jpgIn 2012, Microsoft Office General Manager Jared Spataro told the audience at the SharePoint Conference that “Microsoft is all in on Yammer and SharePoint.” Spataro made it clear -- Yammer would be the social collaboration tool of choice for SharePoint going forward.

Office 365 would be the first major beneficiary of Yammer integration, but SharePoint on-premises would see integration in future service pack releases. Microsoft would support SharePoint 2013’s out of the box social features for a period of time, but they would not be enhanced or developed further. This sent shock waves of confusion and concern throughout the SharePoint Community and has spurred heated discussion since.

How the Freemium Model Outflanks the ROI Question

2014-21-May-DJ.jpgNobody goes to the store (or these days, iTunes) specifically to buy an obnoxiously catchy pop song that they’ve never heard before. Chances are they’ve heard it for free somewhere first. No offense to Pandora and Spotify, but let’s call this the radio model. A song is played for free, the listener likes it, and only then makes a buying decision. This is actually a very good description of how and why enterprise social network licenses get purchased, and a telling factor in why social ROI is a fool’s game.

After all, you can’t measure the value of a pop song. It makes you happy, sure. And we all know you can work better, run faster and just in general be more successful when you’re happy … but good luck trying to prove any of that.

Microsoft Defends Collaboration Suite Against Cisco Charge

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Microsoft responded to Cisco's charges against its enterprise collaboration suite, telling CMSWire that it provides the most "complete, integrated set of social, collaboration, and communication technologies" to allow companies to "transform" the way they work.

Cisco directly called out Microsoft last week on the heels of its partnership announcement with Jive. It told CMSWire that with Jive, Cisco "supports complete communication and collaboration, end-to-end." With Microsoft, Cisco added, "you would need to get bolt-on offerings from other vendors in order to approximate this set of integrated capabilities."

Vendors Fail Regulated Industry Customers with Rush to the Cloud

Judging from the messaging, reviews and conversations that came out of the SharePoint conference earlier this month, the word from Las Vegas could be summed up as, "It's all about the cloud stupid!" 

With Office 365 growth surpassing SharePoint's, Yammer the new focus of social and the newest buzzwords, Office Graph and Oslo, the drum beat you hear is the continued push to the cloud.

The Future of SharePoint and the Social Pivot

SharePoint and the Social PivotEveryone wants to understand the future roadmap of SharePoint. There is no shortage of content and discussion around Microsoft’s every move in the content management and collaboration space, with both angst and praise expressed about each individual feature and announcement. As with the idiom "not see the forest for the trees," focus too much on the short term features and you may lose sight of the broader SharePoint platform strategy.

Renewed Buyout Talk Lifts Jive Shares

Shares of Jive Software jumped during the past few days on renewed reports that the social business provider is seeking a buyer.

Talk of a takeover has risen repeatedly since last May when Bloomberg News reported SAP passed on the deal. The latest report came on Tuesday when Re/code writer Arick Hesseldahl reported the company has been seeking a sale over the past several months with the help of the investment bank Qatalyst Partners, which is led by Frank Quattrone.

Company officials were mum. "We don't comment on rumors," said investor relations spokesman Brian Denyeau. Company spokeswoman Amanda Pires added nothing.

Lessons Learned From Cargill's Yammer Enterprise Launch #SPC14

The 10:30 am slot on day two of SharePoint Conference 2014: Many conference goers were already bleary eyed from a combination of “networking” and jetlag but the packed room held an air of anticipation. I find the customer sessions at Microsoft SharePoint conferences are often amongst the best and for this session I hoped to hear something with a little more depth than the now tedious “Go Yammer” marketing cheerleading. I wasn't disappointed.

Document Mgt Roll-up: Mostly SharePoint #SPC14

You can argue it if you want, but this week was all about SharePoint -- and little about Microsoft Dynamics CRM and AX. In fact, as one of our editors pointed out, there’s more SharePoint than you could shake a stick at — largely as a result of the SharePoint Conference 2014 in Las Vegas.

In no particular order, here are some of the items that either slipped under the radar or which caught our attention. There is also some mention of Microsoft Convergence Dynamics.

Socializing SharePoint #SPC14

Socializing SharePoint #SPC14"Work like a Network." Spend enough time at SharePoint Conference 2014 in Las Vegas and you're bound to run into this message. It’s central to the short-term improvements that answer questions about Yammer and SharePoint, and even more central to new investments that Microsoft calls Inline Social, Groups and Office Graph.

Since Microsoft acquired Yammer in 2012, it has marched forward with the message of “Yammer First.” The company has encouraged businesses to lead with Yammer whenever possible and promised new integrations that will transform the ways users work together.

In two keynotes at the SharePoint Conference yesterday, Microsoft revealed some of the new ways it is integrating Yammer into existing Microsoft tools. Here are our takeaways.

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