Articles

Tag: ai

  • E-Spirit's New Intelligent Content Engine Drives AI-Based Personalization

    E-Spirit's New Intelligent Content Engine Drives AI-Based Personalization

    E-Spirit has added an artificial intelligence-powered personalization content engine into its FirstSpirit Digital Experience Hub. The Dortmund, Germany-based web content management provider is calling it the FirstSpirit Intelligent Content Engine. FirstSpirit is the company's web content management system that enables its Digital Experience Hub.

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  • Intelligent Virtual Assistants: Improving, But Still Not AI

    Intelligent Virtual Assistants: Improving, But Still Not AI

    [24]7, provider of intent-driven customer experience applications, rolled out AIVA, its conversational virtual agent for self-service in mid-August. It was just the latest move in the growing self-service customer experience space.

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  • AWS Introduces Macie AI-Driven Data Security, More News

    AWS Introduces Macie AI-Driven Data Security, More News

    Amazon Web Services (AWS) unveiled a new security tool for AWS customers called Amazon Macie during its annual AWS summit in New York City.  Macie alerts customers to security threats on sensitive content including documents and passwords.

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  • Databricks' $140M Funding Will Drive AI, Engineering Investments

    Databricks' $140M Funding Will Drive AI, Engineering Investments

    Databricks, a San Francisco-based business and customer analytics platform, will double its engineering staff, build out its analytics suite using artificial intelligence (AI), focus on specific verticals and expand globally thanks to a $140 million investment.

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  • Thoughtspot Nets $60M, Debuts AI-Driven Analytics

    Thoughtspot Nets $60M, Debuts AI-Driven Analytics

    ThoughtSpot, a business intelligence and analytics provider, has released an artificial intelligence-backed analytics platform on the heels of a $60 million funding round. The funding — which closed in January but was announced for the first time today — brings the Palo Alto-based company's total funding to more than $160 million.

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  • Your Digital Workplace Is a Wicked Problem That Can Be Solved

    Your Digital Workplace Is a Wicked Problem That Can Be Solved

    Building an enterprise-wide digital workplace strategy based on one of the many promising proofs-of-concept available has resulted in a flood of schematic diagrams adorned with enough arrows and interrelated graphics to cause headaches among even the most stalwart.  The outcomes of 10 benchmarking projects by the Digital Workplace Group highlight

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  • Is Robotic Process Automation Finally Here?

    Is Robotic Process Automation Finally Here?

    A recent Forrester Research report found the robotic process automation (RPA) market — a space sometimes called the robotic digital workplace, among other names — would grow to $2.9 billion by 2021 from a base of $250 million in 2016.

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  • Surviving a Startup Coup: Entrepreneur Spotlight on Ravi Vadrevu

    Surviving a Startup Coup: Entrepreneur Spotlight on Ravi Vadrevu

    True entrepreneurship is often the road of most resistance, and the story of Ravi Vadrevu epitomizes that perfectly. The story of this serial entrepreneur began in India, and continues today in Silicon Valley.

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  • HubSpot Broadens AI Reach With Kemvi Acquisition

    Inbound marketing software provider HubSpot announced yesterday its intention to buy Kemvi, an artificial intelligence (AI) and machine learning (ML) startup best known for a product that helps sales reps deepen their relationships with prospective buyers. Kemvi’s proprietary algorithm, DeepGraph, is the focal point of the acquisition.

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  • Is the IBM Watson Brand Unassailable?

    Is the IBM Watson Brand Unassailable?

    IBM delivered its second quarter earnings this week and it held no surprises. For the 21st quarter in a row — five years and counting — its revenue was down year over year, although it did beat analysts’ expectations for earnings.

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  • Save the Date — CMSWire's DX Summit 2017

    Save the Date — CMSWire's DX Summit 2017

    Chicago has inspired novelists, movie directors, politicians and innovators. It's also inspired the team at CMSWire — which is why we are returning once again to the Windy City this November to share the latest strategies, technologies, practices and case studies in digital customer experience at our third annual DX Summit (#DXS17).

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  • Enough With the Voice Interfaces for Now

    Enough With the Voice Interfaces for Now

    This is a true story. I was sitting in a pizza parlor waiting for my lunch when a man sits down on the other side of the restaurant. He pulls out his iPhone and starts talking into it.

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  • Is Your Data Fit for the AI Revolution?

    Is Your Data Fit for the AI Revolution?

    When Google CEO Sundar Pichai declared the company's core focus had moved from mobile-first to Artificial Intelligence (AI), it became clear the AI revolution was no longer imminent — it was already here. Smart assistants help organize our lives. Self-driving cars cruise the roads.

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  • Aviso Brings Artificial Intelligence to Sales Forecasting

    Aviso extended the reach of its cloud-based predictive sales forecasting capabilities with the release of Aviso Sales Vision (ASV) platform, which enlists artificial intelligence and machine learning algorithms to give sales people the data they need to drive sales performance. The Menlo Park, Calif.

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