Articles

Tag: enterprise 2.0

  • The Smoke and Mirrors of Enterprise Social Networking Metrics

    The Smoke and Mirrors of Enterprise Social Networking Metrics

    Carrie Basham Young issued an ominous warning to enterprise social network community managers in her 2013 CMSWire article. “It’s time to realize that the metrics and data displayed to you inside your analytics dashboard aren't creating value, and in fact, might be causing you harm," she wrote.

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  • Moving from Google Search Appliance? The Time is Now

    Moving from Google Search Appliance? The Time is Now

    Earlier this year, Google announced it will be winding down sales of its Google Search Appliance (GSA) through 2017 and will ultimately transition from on-premises to a cloud-based solution.   But the full details of a cloud-based solution are still in limbo.

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  • When the Machines Report to Work, Digital Ethics Should Too

    When the Machines Report to Work, Digital Ethics Should Too

    Connected things, intelligent automation and even robots — what we broadly define as smart technologies — have begun to dramatically transform the way we work and interact with organizations in a digital world.  As more smart machines report to work, recent research  (pdf) illustrates what’s on the minds of C-level

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  • The Cloud Shakes Things Up for Microsoft Partners

    The Cloud Shakes Things Up for Microsoft Partners

    These are exciting days for Microsoft partners. With SharePoint 2016 now available and new releases promised on the road map, it's busy days ahead.

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  • Can You Squeeze Real Value from Artificial Intelligence?

    Can You Squeeze Real Value from Artificial Intelligence?

    It’s 1985 and I’m at UCLA, attending my very first International Joint Conference on artificial intelligence. As a young researcher tasked with pioneering AI in my corporate research lab, this is an exciting opportunity. We are at the very peak of the AI hype curve.

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  • What's the Risk of Innovation?

    What's the Risk of Innovation?

    Risk drives much of our behavior at work.  Engineers are brought up on controlling safety risk, knowledge workers tend to focus on liability risk.  And we all are affected by reputation risk — the apparent harm of being noticed for something not entirely thought through.

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  • Dream Big, But Start Small with Artificial Intelligence

    Dream Big, But Start Small with Artificial Intelligence

    We've been hearing a lot about artificial intelligence, or AI, of late.  AI is nothing new.  AI's Got a Lot of Baggage We've seen portrayals of AI in science fiction for over 100 years.

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  • How to Get Employees to Fill In Their Directory Profile

    How to Get Employees to Fill In Their Directory Profile

    “Can my manager make me fill in my profile?”  The Guardian featured this question in a workplace column called "Dear Jeremy." The profile was for the person's intranet (which sounded a lot like a SharePoint My Site) and the reader worried that strangers would see their personal information.

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  • Overhaul Human Resources to Meet Today's Challenges

    Overhaul Human Resources to Meet Today's Challenges

    Human Resources used to mean processing payroll, sending birthday gifts, arranging company outings and making sure forms were filled in.  But human resources' role has evolved from administrative to strategic.  Human resources now employs people, trains them, compensates them, develops performance management policies and develops retention strategies.

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  • Help Your Employees Thrive By Giving Them Less

    Help Your Employees Thrive By Giving Them Less

    It’s easy to get caught up in the bells and whistles of new tools.  But if you acknowledge your employees are your business's most important asset, you put the focus back where it belongs.

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  • Steal From the Best: Marketing Tools to Inspire Intranet Content

    Steal From the Best: Marketing Tools to Inspire Intranet Content

    Content is both in high demand and high supply online.  Everywhere you look, people on their phones, laptops, tablets search for content that helps them stay up-to-date and on-trend, and with a torrent of sources providing engaging, informative and entertaining content, it’s a need that's easily satisfied.

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  • What Will the Team of the Future Look Like?

    What Will the Team of the Future Look Like?

    Back in the 1980s, around the time robots started replacing humans on automotive production lines, some pundits confidently predicted that automated systems would soon replace humans in most walks of life. Yet here we are in 2015, humans are very much alive, present and integral to producing stuff.

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  • Picking a Community Platform? Do Your Legwork

    Picking a Community Platform? Do Your Legwork

    How have companies like Dell, LEGO and Airbnb set the stage for long-term community growth and business impact while others still struggle to define how community can serve their organization? At the end of 2015, my company CMX teamed up with community research and consultancy Leader Networks to answer that

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  • Your Intranet Probably Sucks - And Here’s Why

    Your Intranet Probably Sucks - And Here’s Why

    Agility, speed and the ability to adapt to changing conditions are key attributes of growing companies. They are key elements that separate them from stagnant companies. But odds are your intranet is killing your company’s chances at staying lean and agile.  Your employees can’t find what they’re seeking.

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