Articles

Tag: knowledge management

  • Injecting a Little Reality Into the Enterprise Search Hype

    Injecting a Little Reality Into the Enterprise Search Hype

    The search implementation community has been trying to inject some much-needed reality into the search business to counteract the promises and pixie dust spread by analysts and vendors.   The catalyst for this reality check was the release of both the Gartner Magic Quadrant and the Forrester Wave  reports on enterprise

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  • Potayto, Potahto: We All Agree on Strategy

    Potayto, Potahto: We All Agree on Strategy

    People get frustrated with discussions of semantics. What good does debating whether or not the term "enterprise content management" is dead or not or if information and knowledge are interchangeable terms?  Labels and definitions are important.

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  • Clear Knowledge Management Roadblocks with This Diagnostic Tool

    Clear Knowledge Management Roadblocks with This Diagnostic Tool

    The knowledge management (KM) concept has been kicking around for over 20 years now, to the point where I thought we were permanently lingering in a post-hype disillusionment phase.  But lately I've seen it creeping back into business cases for collaboration tools and digital workplaces.

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  • Giovanni Piazza of KPMG: Collaboration Fails When it Becomes an IT Play

    Giovanni Piazza of KPMG: Collaboration Fails When it Becomes an IT Play

    Giovanni Piazza’s career tracks the maturation of the enterprise collaboration and knowledge management field over the past three decades. Piazza’s current job as global head of collaboration and knowledge at professional services giant KPMG can be seen as the pinnacle of a career trajectory which dates back to the late

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  • EY's Greg Nemeth: Think Holistically About Knowledge Management

    EY's Greg Nemeth: Think Holistically About Knowledge Management

    When Greg Nemeth began working at professional services giant EY more than 18 years ago, knowledge management was very much a nascent field. “I’ve seen knowledge management go through a hype curve to maturity where it’s not just seen as a cost efficiency play,” he said.

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  • A Digital Workplace Tool Selection Exercise: Microsoft vs. Best of Breed

    A Digital Workplace Tool Selection Exercise: Microsoft vs. Best of Breed

    Building a digital workplace poses challenges to any business.  But those in regulated industries, such as law firms, have specific needs which add an extra layer of complexity.

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  • Video Killed the Enterprise Productivity Star

    Video Killed the Enterprise Productivity Star

    I used to love when a substitute teacher walked into my classroom when I was in grammar school, because instead of taking notes about chlorophyll and atoms, we’d get to watch Bill Nye the Science Guy and Reading Rainbow.  Students weren’t very productive on substitute teacher days.

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  • How Knowledge Sharing Drives Better Business and Collaboration

    How Knowledge Sharing Drives Better Business and Collaboration

    Knowledge management (KM) and digital asset management (DAM) initiatives have a lot in common.  Both aim to manage assets that create value across the enterprise, and both aim to help individuals find and reuse these assets.

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  • Digital Records Are More Than the Sum of Their Parts

    Digital Records Are More Than the Sum of Their Parts

    Increasing volumes of digital records (aka ‘big data’) have led, through information practices, to very large managed information collections where the whole may be greater than the sum of its parts. The collection is an artifact (an aggregate object) that may have the potential for emergent properties.

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  • Innovation: The Elephant in the Room

    Innovation: The Elephant in the Room

    Chances are, innovation is a strategic objective of your organization, if not exactly spelled out in those terms.  It might be an overarching statement to encourage people to work smarter, or plans for a culture change program, an idea capture exercise, or even training in skills such as design thinking.

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  • For an Intelligent Workplace, Think Proficiency, Not Efficiency

    For an Intelligent Workplace, Think Proficiency, Not Efficiency

    Essentially every business today is at some stage of digitalization, striving to increase their workforce's efficiency and productivity.  However, as markets evolve, efficiency alone will not keep businesses thriving.

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  • How Microsoft Supports Knowledge Management in the Cloud

    How Microsoft Supports Knowledge Management in the Cloud

    Microsoft has followed through with its promises to increase the rate of releases coming out of Redmond, Wash.  In the last month alone we've seen a lot of updates and releases, with new tools and new features and functionality introduced in popular tools.

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  • How Intranets Help Fight Corporate Amnesia

    How Intranets Help Fight Corporate Amnesia

    The phrase "knowledge is power" has become such a cliché, it's easy to dismiss its truth. We sometimes forget just how crucial knowledge is for culture, society and, of course, business.  Accumulated organizational knowledge is called corporate memory.

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  • Don't Force Your Employees to Learn or Share Knowledge

    Don't Force Your Employees to Learn or Share Knowledge

    “Don’t force it” is one of the best lessons you can learn — in life, in love and, of course, in knowledge management. Knowledge management, the practice of aggregating and sharing knowledge across an organization, is one of the most beneficial initiatives a company can take to optimize their processes.

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