Articles

Tag: martin white

  • Enterprise Search Is Bringing Me Down

    Enterprise Search Is Bringing Me Down

    Consultants need to be optimistic. We need to stay positive in the face of seemingly insurmountable obstacles and can't afford to ask ourselves questions about a project's chance at success.  Remaining optimistic is a challenge when you are in the enterprise search business.

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  • Enterprise Search's Wicked Problem: User Acceptance Testing

    Enterprise Search's Wicked Problem: User Acceptance Testing

    Anyone who has released an enterprise software application knows how important the final step before release is — User Acceptance Testing (UAT). A huge amount of guidance is available on how to undertake these tests.

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  • What Date Is It?

    What Date Is It?

    When I start a search review project I never ask people what information they need to find — I ask what decisions they have to make.  With the decisions I get a clear picture of information requirements within the context of a business process.

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  • Pulling Out All the Stops on Search Training

    Pulling Out All the Stops on Search Training

    I have a passion for French organ music.  And over the years, I’ve had the good fortune to play on some large cathedral organs in the UK and US.  You can’t just turn up at a cathedral and ask to play.

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  • Google Search Appliance Fades Away

    Google Search Appliance Fades Away

    Last week Google told its reseller partners that the Google Enterprise Search Appliance (ESA) was going to be withdrawn from the market.  ESA three-year license terms will no longer be available and only one to two year renewal options will be offered to existing customers.

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  • Enterprise Search Information is a Click Away

    People collect all sorts of things; paperweights, Chinese porcelain, paintings of cats. I am a thematic information collector.  The bookshelves in my house hold collections of books on specific topics, including the music of J.S.Bach, the decryption of the Enigma, Tunny and Purple codes and American political history.

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  • Fine-Tuning a Search-Based Intranet

    Fine-Tuning a Search-Based Intranet

    It's easy to get despondent about the state of search. But then a company takes a fresh approach, and it gives one hope. The example below from DNV-GL serves as a reminder that search can act as both an application and a platform.

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  • What Poor Website Search Says About Your Company

    Enterprise search is a strategy, not a technology. It is a strategy for ensuring that employees and customers can find information that an organization has created. As I was choosing the topics for the recently published second edition of my book "Enterprise Search," I decided to include a new

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  • A Glimmer of Light at the End of the Search Tunnel

    A Glimmer of Light at the End of the Search Tunnel

    Findwise, one of the largest search implementation companies in Europe, celebrates its 10th anniversary this year. And as it has done for some years past, it released the outcomes of its 2015 Enterprise Search and Findability Survey, undertaken with great care by co-authors Mattias Ellison and Carl Björnfors.

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  • Can We Make Cloud Search Less Cloudy?

    Can We Make Cloud Search Less Cloudy?

    In the 40 years since I first started using search applications (initially on online remote access services such as Dialog, SDC and BRS) we have seen steady progress in search performance. But this progress is nowhere near the scale of development every other area of computer technology has witnessed.

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  • Enterprise Search Needs to Get Mobile

    Enterprise Search Needs to Get Mobile

    Enterprise search interface functionality continues to increase in response to user demands for manageable search results and the need for exploratory search.

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  • Can Your Search Application Keep a Secret?

    Can Your Search Application Keep a Secret?

    Every organizations has its secrets, and at times it feels as if the secrets get around faster than "approved" information.

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  • Beware of False Friends: Challenges of Multilingual Search

    Beware of False Friends: Challenges of Multilingual Search

    When a multinational organization states that its corporate language is English, it is deluding itself. And worse, it is doing an injustice to all of its non-native English speaking employees.

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  • Intranet Search? Sssh! Don't Speak of It

    Intranet Search? Sssh! Don't Speak of It

    If you have ever been to an intranet conference you will have noticed that no matter how much detail is given about the architecture, the content and the social media applications, very little information is shared about the search implementation.

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