Articles

Tag: social networks

  • The Failure of Experts

    The more we learn about the world, the more we understand that experts are not nearly as ‘expert’ as they like to think they are.

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  • Peach-y Keen? Meh

    Peach-y Keen? Meh

    Peach is the latest ultra-hot app to grab everyone’s attention.  By now you know the drill — an app hits the gossip circuit, and suddenly everyone spends the weekend inundating their friends with emojis, GIFs and other assorted animations. If you haven’t checked it out, Peach is one drop Slack,

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  • Migrating Jive to Yammer? Dell Can Do That

    Migrating Jive to Yammer? Dell Can Do That

    Dell just announced the release of Migration Manager for Enterprise Social (MMES), which it describes as the market’s first enterprise social migration solution. It's designed to help organizations move content from Jive to Yammer. Not that there’s anything wrong with Jive, Randy Rempel, senior product manager at Dell told us.

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  • How You Can Cope With Email Overload

    How You Can Cope With Email Overload

    Feeling overwhelmed by all that email? Think fast, short and selective: When email piles up, most people send short responses to a small number of incoming messages as quickly as possible.

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  • CMSWire's Top 20 Hits of 2014: SharePoint

    CMSWire's Top 20 Hits of 2014: SharePoint

    You've all heard of Ground Hog Day, right? Well, how about Ground Hog Year? Looking back at the SharePoint landscape over the past 12 months, that’s certainly what it looks like.

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  • Few Businesses Use Social and Mobile to Improve Productivity

    Few Businesses Use Social and Mobile to Improve Productivity

    Enterprises are using social and mobile to improve customer engagement, but not using them to improve productivity. At least that is the conclusion of new research from UK-based Advanced Business Solutions (ABS). The findings are somewhat surprising given that the uses of enterprise social networks are largely associated with internal collaboration.

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  • Lose the Fat, Embrace Lean Portals

    Lose the Fat, Embrace Lean Portals

    In its recently published Magic Quadrant for Horizontal Portals, Gartner identified a number of trends. Among the most important: the convergence of web content management (WCM) customer demands with lean portal functionality and social technologies.

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  • Smaller Firms Nip at the Big Dogs in Gartner's Portal MQ

    Smaller Firms Nip at the Big Dogs in Gartner's Portal MQ

    Gartner cited six trends in its Magic Quadrant for Horizontal Portals, including a convergence of portal and Web Content Management (Web CMS) needs across enterprises. In addition, long-time traditional, portal vendors and their bloated, unwieldy architectures are losing ground to smaller, lighter portal vendors.

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  • 6 Trends Dominate the Portal Space, Gartner Claims

    In recent weeks we have spent a lot of time talking about data search and discovery. While there are many ways of finding content, access through portals is still one of the major pathways. This week, Gartner has published what it believes are the top horizontal portal vendors in a

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  • Google Plus Gasps for Breath, Does Anyone Care?

    Google Plus Gasps for Breath, Does Anyone Care?

    There's no mourning in cyberspace, no overt sentimental ramblings on social media — despite yet another move by Google to put its struggling social network out of its misery.

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  • Should You Use LinkedIn to Build a Network or an Audience?

    Should You Use LinkedIn to Build a Network or an Audience?

    The first is who to connect with. When I first started using LinkedIn it was all about connecting with business professionals who I actually knew. And I felt kind of important when someone sent me an invitation to connect. Not anymore.

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  • Microsoft Pushes Yammer into SMBs

    Microsoft Pushes Yammer into SMBs

    Microsoft is pushing Yammer ... again. The focus now is on small and midsize businesses (SMBs).  Microsoft underlined its enterprise ambitions for Yammer in November by making it available with all Office 365 enterprise plans. Now it's also added Yammer to Office 365 Midsize Business and Office 365 Education plans.

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  • Lithium CMO: Klout is a Game Changer for Brands

    Lithium CMO: Klout is a Game Changer for Brands

    Since Lithium acquired Klout in late March, there's been considerable speculation about just what it would do with it. Now we know. The San Francisco-based social customer experience platform announced two new products at its LiNC conference — Pop-up Communities and Klout for Products.

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  • 4 Secrets to Successful Customer Engagement

    4 Secrets to Successful Customer Engagement

    We're still very much living in the age of the customer. So what can businesses do to increase engagement between employees and customers? Here are some suggestions from Gartner. Engaged customers are generally better brand advocates. They are more loyal and spend more on that brand. In a report titled "The Four Attributes of Customer Engagement," Gartner researchers stress that it is important to understand the foundation of customer engagement.

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