HOT TOPICS: Customer Experience Marketing Automation Social Business SharePoint 2013 Document Management Big Data Mobile DAM

White Papers, Reports and eBooks

  Customer Experience 

   Forbes Insights - Customers for Life

   The Book of Wisdom on Personalization / 5 essentials for delivering personalized experiences

   Why Website Personalization Matters / More conversions, traffic, repeat visitors & happier customers

   Simplifying the Extraordinary / The integration & automation marketers need to win customers for life

   White Paper: Top 7 Success Factors for Optimizing Customer Experience

   Case Study: How Insurer Frontline Became a Leader in Online Conversions

  Web Experience / Web CMS  

   Top Trends in Web CMS for 2015

   5 Keys to Launching a Killer Website / 75% of Internet users judge a company by its website design

   10 Common Website Scenarios that Make a Web CMS Essential / Are you part of the 62% of websites NOT using a Web CMS?

   Blend Web Content & Community to Create Truly Interactive Websites

   SiriusDecisions Research Brief: Web Content Management 2014 (New!)

   Gartner's Magic Quadrant for Web Content Management

   The 2014 Web CMS Buyer's Guide

  Digital Marketing

   15 Ways to Apply Agile Marketing to Content Promotion

   Website and SEO for Lead Generation

   The Definitive Guide to Engaging Content Marketing

   The Definitive Guide to Social Marketing

   How to Use Big Data to Raise Conversions & Improve ROI 

   The 2014 Digital Marketing Trends Report

   People, Processes & Platforms / Insights Proven to Increase Marketing Team Agility

  SharePoint, Social Business & Collaboration

   Measuring the ROI of Online Proofing / How automated digital capabilities can replace outdated manual processes

   The New Digital Asset Management Buyer's Guide - Fall 2014

   Augment SharePoint Security via the Browser

  Digital Asset Management (DAM) 

   Digital Asset Management Buyer's Guide - Fall 2014

  Enterprise CMS

   Forrester Report: EIM Becomes a Reality / Vendors Stitch Together Data and Content Solutions

   Report: Information Governance is Good Business / Turn content into meaningful enterprise information to optimize your business

   7 Essential Steps for Taking Control of Digital Data Debris / Learn the process of structuring your digital information for stronger governance

   The Re-emergence of Data Capture Technology / Understanding today's digital capture solutions in the enterprise

   The Less Paper Businesses Use, the More Problematic it Becomes / Resolving the Paper Paradox Through Capture Technology

   Best Practices to Turn Your Documents into Data 

   The 2014 Web CMS Buyer's Guide

   Big Data & ECM: Making Smarter Decisions