HOT TOPICS: Customer Experience Marketing Automation Social Business SharePoint 2013 Document Management Big Data Mobile DAM

White Papers, Reports and eBooks

  Customer Experience 

   Customer Experience Transformation - The Customer Revolution Has Begun

   10 Content Strategy Steps to Drive an Effective Personalized Digital Experience

   Gartner Magic Quadrant for Digital Commerce

   The Forrester Wave B2B Commerce Suites

   IDC MarketScape: Digital Commerce Applications 2014 Vendor Assessment

   Why Implement a Voice of the Customer (VoC) Program?

   Four Keys of Customer-Centric Organizations

   HP Autonomy's Multichannel eCommerce Solution White Paper

   Forbes Insights: Customers for Life

   How Nikon Optimized Their Online Customer Experience

  Web Experience / Web CMS    

   The Road to Strategic Website Design

   5 Steps to a Better Web Optimization Program

   The Case for a Hybrid Web Optimization Strategy

   2015 CMS Buyer's Guide and Worksheet

   How to Choose the Best CMS for Customer Experience Management

   Successful Customer Experience Calls for Customer Insight

   Increase ROI through Customer Experience by Choosing the Right Platform

   The 2014 Gartner Magic Quadrant for Web Content Management

   Blend Web Content & Community to Boost Interactivity

   5 Keys to Launching a Killer Website

   10 Common Website Scenarios that Make a Web CMS Essential

   Top Trends in Web CMS for 2015

   SiriusDecisions Research Brief: Web Content Management

   Buyer's Guide: Selecting a CMS that Supports Your Business

   The 2014 Web CMS Buyer's Guide 

  Digital Marketing

   4 Technology Pillars for High-Performance Campaign Execution

   5 Tips for Faster Website Launches

  SharePoint, Social Business & Collaboration

   The Definitive Guide to Online Proofing 

   Building a Better Digital Workplace

   Using E-Signatures in Microsoft SharePoint

   Why Companies Are Integrating DAM & Online Proofing

   White Paper: Achieving True File Sharing Security in the Cloud

   How Your Browser Can Enhance SharePoint Security

   The Role of Collaboration Tools for SharePoint

  Enterprise CMS

   WCM in 2014: Full circle from Stagnation to Innovation

   Managing Your Digital Ecosystem

   Gartner's Magic Quadrant for Enterprise Content Management (ECM)

   Forrester's Total Economic Impactof IBM Case Manager

   Generation Now - Pervasive Content Collaboration

   AIIM Research on ECM and the Cloud: My Documents to Our Documents?

   The Central Role of Content Management in Case Management

   Top 10 Questions to Ask Before You Make Your Move

   Winning the Paper Wars - Capture the Content & Mobilize the Process Troops

   5 Keys to Selecting a Viewer for Enterprise Content Management

   Compressing PDF Documents for Faster Display and Easier Storage

   How to Embed a Document Viewer on Your Website