Thoma Bravo Acquires Medallia for $6.4 Billion
Innovate, Pivot or Stay the Course: How Customer Experience Responds to Disruption
How to Manage Introverts in the Digital WorkplaceDigging Deeper
-
What Do Tattoos Tell You About Customer Behavior? Justin Sharaf @babblnbostonian
-
CIOs Step Up to the Role of Change Leader Myles Suer @mylessuer
-
Digital Policies: The More, the Better? Kristina Podnar @kpodnar
-
To Headless, or Not to Headless? Ali Alkhafaji @aliaalkhafaji
-
Using AI to Build More Personal Customer Connections Omer Artun @omerartun
-
How to Communicate Bad News to Customers Phil Britt @phil_britt
-
Teams Integrated Into Windows, Knowledge Workers To Stay Home and More News David Roe @druadh20
-
What’s Keeping B2B CMOs Up at Night? Rhoan Morgan @rhoanmorgan
What's Happening
-
Jul 29
DX Summit: Summer 2021
We are pleased to announce our seventh year of DX Summit, the pre ...
-
Aug 3
These Companies Excel at BPM and Process Automation and You Can Too
Robotic process automation and workflow are essential components ...
-
Aug 4
The Power of Incrementalism and Effective Content Technology
We’ve reached a point where disappointment is common in web proje ...
-
Oct 14
Digital Workplace Experience: Fall 2021
We are pleased to announce our fifth year of Digital Workplace Ex ...
-
Oct 28
DX Summit: Fall 2021
We are pleased to announce our seventh year of DX Summit, the pre ...
-
Aug 3
These Companies Excel at BPM and Process Automation and You Can Too
Robotic process automation and workflow are essential components ...
-
Aug 4
The Power of Incrementalism and Effective Content Technology
We’ve reached a point where disappointment is common in web proje ...
Featured Research
-
The State of Digital Customer Experience - 2021
Data and insights from 400+ executives
-
Google Workspace: How to leverage AI through metadata
Gain deeper organizational insights and take action
-
The Forrester Wave™: Customer Feedback Management Platforms, Q2 2021
The 12 providers that matter most and how they stack up
-
How Experience Signals Can Drive Your Business Forward
Surveys look at the past. Signals capture the present, and power the future.
-
The Definitive Guide to Employee Experience
How to activate the untapped power of your people to improve every area of your business
-
Digital Experience Platforms (DXP) Market Guide
Everything you need to know about the DXP marketplace
-
Thoma Bravo Acquires Medallia for $6.4 Billion
- Innovate, Pivot or Stay the Course: How Customer Experience Responds to Disruption
- McDonald’s Ready to Beef up Its CX Efforts With Addition of New Team and Structure
- Customer Experience Strategies to Annoy or Delight Your Customers
- How Data Governance Improves Customer Experience: 3 Examples
-
5 Ways to Enable an Effective and Durable Hybrid Workplace
- How to Manage Introverts in the Digital Workplace
- Why Your Digital Workplace Needs Some New DAM Technology
- Google Set to Compete With Microsoft Teams for the Enterprise
- Microsoft Brings Moca to Outlook, Zoom Works on Video Fatigue & More News
-
Kick-Start Analytics Efforts With Google Analytics GA4 Geographic Reports
- What Do Tattoos Tell You About Customer Behavior?
- Why You Want to Be Market-Driven Rather Than Marketing-Driven
- Align Customer Journeys and Content Strategy to Get the Most Bang for Your Content Buck
- What You Need To Know About Google Ads Search Certification
-
- Innovate, Pivot or Stay the Course: How Customer Experience Responds to Disruption
- McDonald’s Ready to Beef up Its CX Efforts With Addition of New Team and Structure
- Customer Experience Strategies to Annoy or Delight Your Customers
- How Data Governance Improves Customer Experience: 3 Examples
-
- The Evolution of Excel: When to Ditch the Spreadsheet
- Are You Making the Most of Customer Data?
- Marketers: Choose the Right Performance Metrics in Machine Learning Models
- HR Platform Hibob Acquires Cassiopeia to Support Remote and Hybrid Work
-
3 Obstacles to a Great CMS Migration (And How To Overcome Them)
- WordPress Turns 18, Drupal Adds to the Team & More Open Source News
- WordPress Builds Design Assets Library, Plone Moves Toward Plone 6 and More News
- Joomla Changes Workflows, Drupal Needs Feedback & More Open Source News
- How COVID-19 Is Driving Change in Higher Education's Content Management Needs
