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Digital Experience
Google Announces ChatGPT Rival 'Bard,' the AI-Powered Search
Google announced on Monday, Feb. 6 the launch of "Bard," its latest AI-powered search chatbot technology — and ChatGPT competitor.
Article
Customer Experience
Savor the Sweetness of Simplicity: Reap the Rewards of Customer Happiness
In today's ever-evolving marketplace, it's easy for companies to forget the one thing that truly matters to customers: simplicity.
Article
Digital Experience
Dealing With AI Biases, Part 4: Fixing the Root Cause of AI Biases
In most practical situations, there are two major sources where inherited biases are created.
Article
Digital Marketing
New Search Frontier: How Marketers Must Adapt to Stay Ahead of the Game
The rise of visual search, search fragmentation and how to appeal to customers are parts of a shifting landscape.
Article
Customer Experience
Improving Customer Experience With Human-Centric Design
Many brands fail to craft these omnichannel experiences based on their most important commodity: humans.
Article
Digital Experience
Google Announces ChatGPT Rival 'Bard,' the AI-Powered Search
Google announced on Monday, Feb. 6 the launch of "Bard," its latest AI-powered search chatbot technology — and ChatGPT competitor.

Learning Opportunities

Webinar
cw-wb-230215-momentive-getfeedback-cx
On demand
Beyond Statistics: How to Prepare for the Future of Marketing in Turbulent Times
In an unpredictable world, the one predictable thing is uncertainty
Webinar
key-art-b-3000x2000
Feb
7
CX Orchestration: The Next Level for Your VOC Program
See how real-time responses to customer feedback maximize CSAT!
Webinar
Want to Future-Proof Your Digital Experiences? Use AI and Headless Search
Feb
14
Want to Future-Proof Your Digital Experiences? Use AI and Headless Search
Join us for an exciting hour-long conversation featuring Juanita Olguin, Sr. Director of Marketing at Coveo
Webinar
cw-wb-230216-twilio-segment-cx
Feb
16
How to Improve Customer Retention and Lower Costs with Better Data
Learn how a CDP helps build a complete view of your customers and reduces costs
Webinar
How Microservices, API-first, Cloud and Headless Fit Into a Modern eCommerce Architecture
Feb
22
How Microservices, API-first, Cloud and Headless Fit Into a Modern eCommerce Architecture
Learn how the components of a MACH architecture fit into a modern ecommerce platform
Webinar
Why Machine Learning is a Marketer’s New Superpower
Feb
23
Why Machine Learning is a Marketer’s New Superpower
Looking for the cheat codes to turn massive amounts of customer data into meaningful insights?
Webinar
cw-wb-230215-momentive-getfeedback-cx
On demand
Beyond Statistics: How to Prepare for the Future of Marketing in Turbulent Times
In an unpredictable world, the one predictable thing is uncertainty
Webinar
key-art-b-3000x2000
Feb
7
CX Orchestration: The Next Level for Your VOC Program
See how real-time responses to customer feedback maximize CSAT!
Webinar
cw-wb-230215-momentive-getfeedback-cx
On demand
Beyond Statistics: How to Prepare for the Future of Marketing in Turbulent Times
In an unpredictable world, the one predictable thing is uncertainty
Webinar
key-art-b-3000x2000
Feb
7
CX Orchestration: The Next Level for Your VOC Program
See how real-time responses to customer feedback maximize CSAT!
Webinar
Want to Future-Proof Your Digital Experiences? Use AI and Headless Search
Feb
14
Want to Future-Proof Your Digital Experiences? Use AI and Headless Search
Join us for an exciting hour-long conversation featuring Juanita Olguin, Sr. Director of Marketing at Coveo
Webinar
cw-wb-230215-momentive-getfeedback-cx
On demand
Beyond Statistics: How to Prepare for the Future of Marketing in Turbulent Times
In an unpredictable world, the one predictable thing is uncertainty

Featured eBook

Good Salesperson, Bad Salesperson: Closing the sales performance gap
The science behind the art of selling
This e-Book identifies what sets top performing salespeople apart from their peers.
Good Salesperson, Bad Salesperson: Closing the sales performance gap

Featured Research

Featured research
eBook
Good Salesperson, Bad Salesperson: Closing the sales performance gap
The science behind the art of selling
Read now
Featured research
White Paper
Three Critical Ways AI and Automation Can Drive Contact Center Efficiency
How taking a hybrid approach to automation can improve contact center operations and customer experience
Read now
Featured research
Research Report
Customer Engagement Solutions Drive Transformational CX and EX Outcomes
CX-specific tools benefit the industry, business, customer, and employee
Read now
Featured research
eBook
Beyond the Metaverse: CX Predictions for 2023
A customer experience revolution is underway
Read now
Featured research
White Paper
In Data We Trust
Establishing customer trust through privacy
Read now
Featured research
eBook
EX and Great Tech: Complementary Pillars of the Customer Experience
How employee experience and contact center technology drive better CX outcomes
Read now
Featured research
Market Guide
Customer Data Platforms Market Guide (2023)
Get the help you need when choosing a CDP
Read now
Featured research
Research Report
Digital Experience Platforms (DXP) Market Guide
Everything you need to know about the DXP marketplace
Read now
Featured research
eBook
Good Salesperson, Bad Salesperson: Closing the sales performance gap
The science behind the art of selling
Read now
Featured research
White Paper
Three Critical Ways AI and Automation Can Drive Contact Center Efficiency
How taking a hybrid approach to automation can improve contact center operations and customer experience
Read now
Featured research
Research Report
Customer Engagement Solutions Drive Transformational CX and EX Outcomes
CX-specific tools benefit the industry, business, customer, and employee
Read now
Featured research
eBook
Beyond the Metaverse: CX Predictions for 2023
A customer experience revolution is underway
Read now

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