Articles
Microsoft puts Ally.io buy to work in Viva, Google pushes back Classic Sites shutdown (again), Miro overhauls its developer platform and more news.
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Tableau unveils publicly shared dashboards, Quantum Metrics offers up more CX data, Pega partners with Celebrus for AI-backed CDP offerings and more news.
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The dizzying array of communication tools we use in the workplace has led to unprecedented levels of information overload. Is more technology the answer?
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Vimeo automatically optimizes movies for search to enhance user and site views.
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Better make the transfer from human to chatbot smooth. You'll lose customers if you don't.
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How can brands have their cake (protecting consumer privacy) and eat it too (provide hyper-personalized experiences)?
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There’s no one-stop solution to make flexible hybrid working work. But a good start is to set clear expectations around when we're 'on' and when we're 'off.'
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Marketers may use mParticle's new Journey Builder to create audience sequences that change throughout the lifecycle.
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What could the new AI Act in Europe mean for today's marketers?
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Savvy companies aren't waiting for the metaverse to go mainstream to establish a presence on the platform. Here's how some brands are already taking advantage.
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Total experience bridges user, customer and employee experience disciplines into one transformational experience.
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Design thinking is great in concept, but there must be some planning around the execution.
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Too often, companies try to implement digital transformations without involving the people who will be doing the work. And that’s a recipe for failure.
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If you want customers to keep coming back, you need to start asking some serious questions.
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