Blake Morgan

Contributing Author
Blake Morgan avatar
Reporting from
San Francisco
Covers
Customer Experience, Digital Experience
Connect

Blake Morgan is the author of More Is More: How The Best Companies Work Harder and Go Farther To Create Knock Your Socks Off Customer Experiences (Routledge 2017.) Blake is an advisor, speaker, podcast host and the President of SOCAP's Northwest Chapter. She is a former customer service practitioner having worked with and advised companies such as Intel, Verizon Wireless and many more. She lives in Alameda, California with her husband and their baby girl.

Blake’s Recent Tweets