Brianna Langley

Contributing Author
Brianna Langley avatar
Reporting from
Knoxville, Tenn.
Customer Experience

Brianna is a CX professional always looking for the best way to drive competitive strategy through engaging customer experiences.

After years of honing her storytelling skills as a marketing copywriter and editor, and then as a PR and media relations specialist, she’s developed a passion for building brand awareness through digital touchpoints, with a focus on driving customer retention and revenue growth.

Feel free to connect with her on LinkedIn.