Editorial
Information Management
The Quickest Way to Lose Customers and Sink Your Brand
Stephen Piggott is VP, Premiere Accounts Program, at Sungard Availability Services. Steve has been involved with production resiliency, disaster recovery and business continuity program development for over 30 years. Steve provides insight into current industry trends and directions, evolving practices and methodologies and correlates customer’s specific applications and corollary infrastructure resiliency and tiered recovery requirements to the appropriate suite of services and products.