Cristian Petschen: Providing Great Service, Digitally
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Call Centers
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Subject Matter Experts
Stephanie Vaughn
Stephanie is a freelance news writer and communications professional, holding a Bachelor’s degree from DePaul University. Her background includes over a decade of work experience across the spectrum of media
Daniel Rodriguez
Daniel Rodriguez is an experienced marketing executive, entrepreneur, family guy and musician who uses daily meditation to manage life’s intense moments. He currently serves as the CMO of Simplr, where...
Scott Clark
Based in Columbus, Ohio, Scott has been involved with the IT industry since Al Gore invented it, first working as webmaster for his hometown's first ISP, then moving on to...
Phil Britt
Phil Britt is a veteran journalist who has spent the last 40 years working with newspapers, magazines and websites covering marketing, business, technology, financial services and a variety of other...
Dom Nicastro
Dom Nicastro is a Boston-based senior reporter at Simpler Media Group, publisher of CMSWire and Reworked....
China Louise Martens
China Louise Martens has been fascinated by how individuals and organizations choose and use business software for over 20 years. To dig deeper, she’s interviewed and profiled end users, developers...