David Gang

Co-Founder & Chief Customer Officer

Brightspot

As the Co-Founder and Chief Customer Officer, David A. Gang is guiding Brightspot to become one of the fastest growing and most innovative product development companies around. Prior to Brightspot, David served as Executive Vice President, Products and Programming, and Chief Technology Officer for WebMD. He was responsible for the development and delivery of WebMD Health’s consumer-facing products and programming for the company’s new public health portal, which launched in 2007. In addition, as Chief Technology Officer, he directly managed the technical development and operations organization across all areas of WebMD Health.

DAVID'S SESSIONS

Friday, May 12

US/Central from 10 :55 AM to 11 :15 AM ( 20 mins )

[Innovation Theater] Demo Derby

Have some fun on break with this rapid-fire session on the CMSWire Innovation Stage. You will have an opportunity to watch and review high-impact demos from some of the most innovative products in the market. Vote live for the winner!

Demo #1: Presented by Brightspot (10:55-11:00am)

Session Title: The Last CMS You Will Ever Need

Speaker: David A Gang, Co-Founder & Chief Customer Officer, Brightspot

Demo #2: Presented by Contentstack (11:00-11:05am)

Session Title: Accelerate your digital experience development from front to back

Speaker: Dean Haddock, Sr. Product Manager, Plans & Pricing, Contentstack

Demo #3: Presented by SAS (11:10-11:15am)

Session Title: Simplicity, Speed, and Control – SAS Customer Intelligence 360

Speaker: Lisa Loftis, Principal Management Consultant, Customer Intelligence, SAS

Innovation Theater

Customer Experience Leadership
The Modern CX Tech Stack & Essential Platforms
NextGen Customer Service

Expo Hall

Wednesday, May 10

US/Central from 12 :45 PM to 1 :30 PM ( 45 mins )

[Roundtable] A 360º Approach To Your Digital Strategy

As customer experience (CX) channels and touchpoints proliferate, so too must the content that guides customers through their journeys. Join us for a peer discussion on evolving customer expectations, content trends, and content technology.

We will discuss aligning people, process/workflows, and technologies to help digital and content leaders recognize their ideal customer journey and establish meaningful relationships with their customers.

Speaker

David Gang

Sponsored By

View More Speakers...

Want to Sponsor?