Wednesday, May 10
US/Central from 9 :00 AM to 10 :30 AM ( 1 hr 30 mins )
[Master Class] Designing Customer Centric Teams: Voice of Customer
Join us for a comprehensive workshop on designing customer-centric teams. This hands-on workshop will provide valuable insights into the Voice of Customer programs and platforms, help you understand personas, and delve into the customer journey. You will have the opportunity to analyze a real-life case study, participate in a simulated customer research session, and engage in rich discussions with your peers. Our goal is to equip you with the tools and knowledge needed to create a customer-focused team that drives business success.
Master Class
303
Wednesday, May 10
US/Central from 10 :45 AM to 12 :15 PM ( 1 hr 30 mins )
[Master Classes] How to Create a Culture that Drives Customer-Centricity
Elevate your organization through this exhilarating workshop designed to transform your company into a customer-centric powerhouse. This interactive session offers practical tips on designing customer-centric teams, driving customer-centricity throughout your organization.
Our experienced facilitator, Howard Tiersky, will lead you through hands-on exercises and insightful discussions, providing you with the necessary tools to drive meaningful change in your organization. Don't miss out on this incredible opportunity to take your company to the next level.
Master Class
303