Jeff Handa

Customer expectations are continuously growing today, and organizations are having to adapt quickly and constantly. How can businesses keep up with these customer demands at scale? If you’re serious about improving the way you serve your customers, join us in this session for a deeper look at five key building blocks of a customer portal, as well as real-world examples of how customer portals allow you to do more with less.

In this session, you will: 

• Learn to tackle common challenges with Digital Service Channels
• Discover features to elevate your digital experience
• Hear success stories of businesses that gained competitive edge