Raleigh McClayton

As customer experience (CX) channels and touchpoints proliferate, so too must the content that guides customers through their journeys. Join us for a peer discussion on evolving customer expectations, content trends, and content technology. 

We will discuss aligning people, process/workflows, and technologies to help digital and content leaders recognize their ideal customer journey and establish meaningful relationships with their customers.

Key Takeaways:

• Learn to align people, process/workflows, and technologies recognize your ideal customer journey
• Learn how to build a digital strategy that meets the evolving expectations of customers
• How to build a 360º digital strategy that meets the needs of your business now and as it scales

Followed by a live Q&A