Sarah Kimmel

Sarah Kimmel

VP of Research
Simpler Media Group (CMSWire & Reworked)
As Vice President of Research, Sarah holds overall responsibility for CMSWire INSIGHTS and Reworked INSIGHTS research design and implementation. She leads the internal and client-driven research practice in the areas of customer experience, marketing leadership, customer data management, employee experience, digital workplace, learning and development and modern HR leadership. Sarah has 20+ years of experience designing and communicating original research across a broad range of technology, HR and L&D topics.  Prior to her current role, Sarah led the research division at Human Capital Media for 8 years, overseeing the LearningElite benchmarking program and all in-house and custom research for Chief Learning Officer and Workforce brands.

Friday, May 12

US/Central from 11 :25 AM to 11 :40 AM ( 15 mins )

[Main Stage Research Brief] Beyond the Buzzwords: Discovering Real Customer and Employee Experience Trends with SMG Research

Main Stage

  • Customer Experience Leadership

Lone Star Ballroom (A-E), 3rd Fl

Friday, May 12

US/Central from 1 :30 PM to 2 :30 PM ( 1 hr )

[Breakout] The State of the Digital Workplace in 2023



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