Siobhan Fagan

Editor in Chief

Reworked

A NYC-based writer and editor, Siobhan is the Editor-in-Chief for Reworked. Prior to joining CMSWire she worked as a research consultant at the design consultancy, Helsinki Group, as a librarian for the Wildlife Conservation Society and worked on the International Information and Library Review. She has an MLIS, Library and Information Science, from The University of Pittsburgh.

SIOBHAN'S SESSIONS

Friday, May 12

US/Central from 11 :35 AM to 12 :20 PM ( 45 mins )

[SMG Research] The State of Digital Experience in 2023 + Beyond

Join Reworked & CMSWire’s editorial and research experts as they present emerging trends and key takeaways from our annual State of the Digital Customer Experience & Digital Workplace Reports. With data compiled from our annual studies of more than 2,400 executives, enjoy this unique opportunity to engage with the team as they offer a compelling snapshot of where we are and how DX leaders approach differentiate their approaches to digital experience with customers and employees.

VIP attendees will receive priority, reserved seating. Get up close and personal with our keynote speaker!

Keynote

Thursday, May 11

US/Central from 2 :15 PM to 2 :55 PM ( 40 mins )

[Breakout] The Impact of AI/Large Language Models like ChatGPT on the Digital Workplace

Join us for a look inside LLMs and their impact on the digital workplace, in particular given the recent purchase of ChatGPT by Microsoft. Stay tuned for more details on this session that will support your assessments of workplace intelligence, opportunities in automation and the future of work.

Breakout

Future of Work: Intelligence, Automation & Virtual

Friday, May 12

US/Central from 2 :15 PM to 2 :55 PM ( 40 mins )

[Breakout] AI and the Pace of Change: How to Stay Relevant (and Where to Invest) in a Rapidly-Evolving World

This hyper-interactive session, moderated by Editor-in-Chief Siobhan Fagan, and led by tech journalist and author Alex Kantrowitz, will explore the rapidly evolving landscape of AI and ML in the workplace. From internal AI tooling reducing workloads to creating new opportunities for innovation, Kantrowitz will draw on real-world examples of how tech giants are using AI to stay ahead of the curve and provide attendees with a roadmap for navigating the transformative power of automation in the workplace. With real-time Q&A with the audience, this session promises to be informative and engaging.

Breakout

Future of Work: Intelligence, Automation & Virtual

Thursday, May 11

US/Central from 11 :15 AM to 11 :35 AM ( 20 mins )

[Mainstage Panel] EX Enterprise Experience Brand Panel

Join us for an electrifying and informative executive panel discussion featuring industry titans shaping the enterprise landscape. Gain invaluable insights into these organizations' customer and employee experience initiatives, and discover how they scale their operations to achieve massive success.

Our discussion will be expertly moderated by Siobhan Fagan, Editor-in-Chief at Reworked, ensuring that you won't want to miss this captivating panel session. Get ready to be inspired by these enterprise leaders' visionary leadership and cutting-edge strategies!

VIP attendees will receive priority, reserved seating. Get up close and personal with our keynote speaker!

Keynote

Talent Development & Enterprise Learning